Field Service Engineer

TRUMPF Group

$70K — $95K *
Reno, NV 89502In-Person
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years experience in field service engineering or similar roles
  • Proficiency in electronics, digital circuits, wiring, mechanics, and hydraulics
  • Strong focus on customer service and satisfaction
  • Tech-savvy with experience in software and file management
  • Flexible, professional, and curious mindset

Responsibilities

  • Travel to customer sites for installation, service, troubleshooting, and repair of TRUMPF CNC machines
  • Deliver high-quality technical service to ensure optimal machine performance
  • Document technical conditions and provide suggestions for improvements
  • Train customers on machine operation and maintenance practices
  • Act as a TRUMPF ambassador, building customer relationships during service visits

Benefits

  • Comprehensive medical, vision, and dental coverage
  • 401K retirement plan with employer contributions
  • Generous parental leave policy
  • Opportunities for career advancement
Full Job Description
Do you thrive when solving problems on your own or as part of a team? Do you enjoy travel, learning about new places, and meeting new people? Are you interested in becoming a skilled mobile service technician?

This opportunity reports into our Farmington, CT office and is offered as 100% remote.

Your new role: TRUMPF Field Service Engineer
  • Travel to install, services, troubleshoot and repair TRUMPF CNC fabricating machine tools at customer sites throughout the United States, Canada and Mexico
  • Provide high-quality technical service to customers to ensure optimal sheet metal machine performance.
  • Document customer machine information and technical conditions and make improvement suggestions.
  • Train customers to operate and/or service machines to ensure maximum productivity.
  • Act as a TRUMPF Service ambassador and work directly with customers during installations and repairs to enable their business success.


You should be
  • Flexible, professional, curious, and bold!
  • A hands-on problem solver experienced in electronics, digital circuits, wiring, mechanics, and hydraulics.
  • Focused on customer service and quality.
  • Technologically savvy and experienced in software and file management.
  • Eager to travel 100%


In return we offer
  • Competitive salary
  • A generous benefits package that includes medical, vision, dental, 401K plans, and parental leave
  • Opportunities to advance and further your career


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