Syntricate Technologies

Field Service Engineer - Onsite Support Services

Syntricate Technologies$70K — $95K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6-8 years in Field Services / Onsite Support Services
  • Strong technical knowledge of Windows OS and Microsoft Office 2016
  • Proven experience in Desktop or Technical Support
  • Familiarity with remote troubleshooting and clear instruction delivery
  • Experienced in Windows imaging and mass OS deployments
  • Basic networking knowledge including troubleshooting tools
  • Ability to coordinate across teams for effective solutions

Responsibilities

  • Provide hands-on support for PC, mobile, and hardware in onsite environments
  • Assist in the setup and teardown of meeting rooms and events
  • Manage office moves effectively with thorough planning
  • Perform remote troubleshooting to resolve user issues
  • Coordinate with various teams to enhance service delivery
  • Document support processes and contribute to knowledge bases

Benefits

  • Flexible working hours
  • Opportunity for professional development
  • Access to the latest technology and tools
  • Collaborative work environment
  • Support for work-life balance
Full Job Description
Required Skills:
  • Candidate must have 6 to 8 years in Field Services / Onsite Support Services PC/Mobile/Hardware Hands & Eyes Meeting Rooms & Events Support Smart
  • Hands Collaboration & Telephony Equipment Office Moves
  • Hands-on Office Move Projects
  • Good technical knowledge of Windows operating system (Windows 10)
  • Knowledge on Microsoft Office 2016 (Office 365)
  • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
  • Ability to perform remote troubleshooting and provide clear instructions
  • Experience in Handling Windows Imaging Project
  • Experience in software development, processes, and methods
  • Good knowledge of basic networking and troubleshooting tools like nslookup, traceroute, ping, and packet capture tools etc.
  • Ability to co-ordinate and interact with various teams to arrive at a quick resolution.
  • Ability to organize workload for effective implementation.
  • Ability to interact effectively at all levels with sensitivity to cultural diversity
  • Ability to adapt new product support as organization evolves
  • Knowledge on SCCM and Intune administration
  • Knowledge on mass OS deployments
  • Experienced in maintaining multiple OS image and hardware moels
  • Experience in Microsoft OEM Pre-installation Kit (OPK) tools
  • Knowledge of PXE and DHCP functionality

About Syntricate Technologies

Syntricate Technologies Careers

Joining Syntricate Technologies presents an unparalleled opportunity to advance a career in technology with a company at the forefront of digital innovation. Syntricate Technologies is renowned for its commitment to leadership, diversity, and leveraging technology to solve complex problems. This is where professionals come to not just seek job opportunities but to forge lasting careers in an environment that values growth and leadership.

Explore Career Opportunities

Syntricate Technologies is actively hiring and offers a variety of positions that cater to different skills and career aspirations. From entry-level roles to leadership positions, the potential for professional advancement is nearly limitless. Syntricate Technologies is not just a company; it's a place where talented individuals can thrive.

Innovation and Professional Growth

At Syntricate Technologies, innovation isn't just another buzzword—it's the cornerstone of the company culture. Employees are encouraged to push the boundaries of what is possible, bringing groundbreaking solutions to the table. With a team of dedicated professionals, Syntricate Technologies fosters a culture of continuous improvement and professional growth.

Diversity and Inclusion

Syntricate Technologies believes that diversity fuels innovation. With a commitment to creating a diverse and inclusive workplace, the company actively seeks to hire individuals from various backgrounds and experiences. Diversity training is integral, ensuring that all team members feel valued and understood.

Internship Programs and Employment Benefits

For those starting their careers, Syntricate Technologies offers robust internship programs that provide real-world experience and networking opportunities. Interns at Syntricate Technologies gain invaluable industry insights and professional skills that are crucial for future employment. Full-time employees enjoy a comprehensive benefits package that supports both their professional and personal lives. Benefits at Syntricate Technologies are designed to ensure employees are healthy, happy, and secure.

Applying for a Position

To apply for a position at Syntricate Technologies, candidates should prepare a resume that highlights relevant experience and skills. The interview process is designed to assess not only professional qualifications but also a candidate's fit within the company culture. Syntricate Technologies values curiosity, creativity, and a passion for technology.

Stay Connected with Syntricate Technologies Careers

Interested candidates are encouraged to explore the various job opportunities on the Syntricate Technologies careers page. Stay updated with the latest company news, employment trends, and career tips by subscribing to the Syntricate Technologies careers newsletter.

Join Syntricate Technologies

Discover the career possibilities that await at Syntricate Technologies. Search open positions that match your skills and interests. Syntricate Technologies is looking for passionate, driven, and innovative team players ready to contribute to a leading technology company.

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Learn more about Syntricate Technologies
Size
51 employees
Industry

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