Field Service Engineer

Kistler Group

$70K — $95K *
Novi, MI 48375In-Person
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in applied transducer technology and electronics.
  • Bachelor's degree in Electrical, Computer, or Engineering discipline or equivalent experience.
  • Strong analytical and documentation skills with a consulting approach to client communication.
  • Expertise in troubleshooting and root cause analysis of technical issues.
  • Familiarity with digital and analog signal conditioning techniques.
  • Experience with strain, accelerometer, angle, and displacement transducers.
  • Knowledge of relational databases and data analysis methodologies.

Responsibilities

  • Respond to technical support requests from Vehicle Safety customers.
  • Provide application support through phone, digital channels, or on-site visits.
  • Identify and recommend custom solutions for unique application challenges.
  • Assist in developing customer proposals and special solutions as needed.
  • Support major accounts with sales strategy development when required.
  • Travel locally to customer sites, with occasional overnight travel for support.
  • Document technical issues and develop strategies for resolution.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • Life and disability coverage included.
  • 401(k) plan with a 4% company match to support retirement savings.
  • Generous personal and vacation leave for work-life balance.
Full Job Description
Purpose of the Position

The Field Service Engineer will handle specialized application support issues at Vehicle Safety/Crash Customers, primarily in southeast Michigan.

Main Tasks

  • Responds to customer requests for technical applications support.
  • Provides support via phone, digital methods or on-site.
  • Support/resolve issues at Vehicle Safety customer or other applications as required.
  • Identifies and recommends special solutions for unique applications.
  • Provide "Special" solutions to unique applications and assists with customer proposals as required.
  • Assists in developing sales strategies and objectives at major accounts, when required.
  • Physical requirements: ability to sit at a desk 80% of workday; ability to use telephone 30% of workday; ability to use a computer 80% of workday.
  • Primarily local travel for customer support with occasional overnight travel required.


Requirements Profile

  • Experience applying transducers and associated electronics to measurement applications.
  • Technical knowledge of transducers, associated electronics, and standalone or embedded software.
  • Bachelor's degree in Electrical, Computer, or Engineering discipline from an accredited four-year institution, or equivalent combination of education and experience.
  • Strong analytical, documentation, and client communication/consulting skills.
  • Experience with troubleshooting and root cause analysis.
  • Knowledge of digital and analog signal conditioning.
  • Experience working with strain, accelerometer, angle, and displacement transducers.
  • Experience with relational databases and data analysis methodologies.
  • Experience with computer programming and macro development preferred.
  • Experience in the vehicle safety and crash testing industry preferred.
  • Understanding of measurement systems, networking, and embedded electronic systems preferred.
  • Authorized to work in the United States.
  • Valid U.S. driver's license and passport required


Why Kistler?

At Kistler, we value your expertise and offer opportunities for professional growth in a global environment. Our competitive benefits package includes:

  • Medical, dental, vision, life, and disability coverage
  • 401(k) plan with a 4% company match
  • Generous personal and vacation time


Join a team that's shaping the future of measurement technology. We look forward to meeting you!

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