Illinois Tool Works

Field Service Engineer

Illinois Tool Works • $79K — $91K *
Fairfield, NJ 07004In-Person
Technical Services
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Associate's or Bachelor's degree in Engineering Technology, Electronics, Mechanical Engineering, Mechatronics, or a related field.
  • Military technical experience or trade school training may substitute for a degree.
  • Strong mechanical and electrical troubleshooting skills.
  • Ability to read electrical schematics and mechanical drawings.
  • Proficient with Windows-based computers and technical software.
  • Excellent organization, communication, and customer service skills.
  • Ability to work independently with minimal supervision.

Responsibilities

  • Travel to customer facilities for preventive maintenance, equipment calibration, and troubleshooting.
  • Diagnose mechanical, electrical, and software-related issues.
  • Provide customers with technical guidance and hands-on training.
  • Complete accurate service documentation and field reports.
  • Maintain professionalism and customer satisfaction during service visits.
  • Follow all company and customer safety procedures.
  • Support customers throughout New Jersey, with occasional travel as needed.

Benefits

  • Home-based position with flexible work environment.
  • Support from an experienced technical team.
  • Opportunity for diverse technical challenges each day.
  • Routine overnight travel only approximately 10%.
  • Chance to build long-term relationships with customers.
Full Job Description
Job Description:

Field Service Engineer - Mechanical & Electro-Mechanical Systems

Location: Greater Hackensack, NJ (Remote/Home-Based)

If you enjoy solving technical problems, working independently, and building long-term relationships with customers, we'd like to hear from you.

About the Role

We are seeking a motivated Field Service Engineer to support customers throughout New Jersey. This is a home-based position where you'll work independently while receiving the support of an experienced technical team.

Every day is different. One day you may be calibrating precision testing equipment, the next installing a new system or troubleshooting a customer's critical production issue. You'll become the trusted technical expert our customers depend on to keep their equipment operating at peak performance.

What You'll Do
  • Travel to customer facilities to perform:
    • Preventive maintenance
    • Equipment calibration
    • Troubleshooting and repairs
    • Installation and commissioning of new systems
  • Diagnose mechanical, electrical, and software-related issues.
  • Provide customers with technical guidance and hands-on training.
  • Complete accurate service documentation, field reports, and expense reports.
  • Maintain a high level of professionalism and customer satisfaction during every service visit.
  • Follow all company and customer safety procedures.
  • Support customers throughout New Jersey, with occasional travel to other regions as business needs require.


Travel
  • Daily travel throughout New Jersey.
  • Routine overnight travel is approximately 10%, with occasional additional travel outside the region for training, customer support, or special projects.


What We're Looking For

We're interested in candidates who enjoy working with sophisticated equipment and have a passion for troubleshooting complex technical systems.

Preferred qualifications include:
  • Associate's or Bachelor's degree in Engineering Technology, Electronics, Mechanical Engineering, Mechatronics, or a related technical field.
  • Military technical experience or trade school training may be considered in place of a degree.
  • Strong mechanical and electrical troubleshooting skills.
  • Ability to read electrical schematics and mechanical drawings.
  • Comfortable working with Windows-based computers and technical software.
  • Excellent organization, communication, and customer service skills.
  • Ability to work independently with minimal supervision.


Experience That Will Set You Apart
  • Previous field service experience.
  • Preventive or corrective maintenance on electro-mechanical or servo-hydraulic equipment.
  • Experience with materials testing systems.
  • Experience delivering technical training to customers in both hands-on and classroom settings.
  • Industrial automation or controls experience.


Compensation Information:

This position has a starting salary range of $38 to $44 per hour. Pay is determined by several factors, including a candidate's experience, relevant skills, and qualifications.

About Illinois Tool Works

ITW is an industrial manufacturing company that specializes in the fields of industrial machinery, engineering, operations, sales, marketing, finance, and accounting. It's in deep-sea oil rigs, aerospace technology, bridges and wind turbines, healthcare, the spaces in which they live and work, the cars they drive, and the mobile devices they rely on. It was founded in 1912 and headquartered in Glenview Nas, Illinois.

Illinois Tool Works Careers

Join the dynamic team at Illinois Tool Works (ITW), a global leader in diversified manufacturing, where innovation and excellence drive us forward. ITW offers unparalleled job opportunities, fostering a culture of growth and leadership in the industry.

Work You’ll Do

At Illinois Tool Works, you will be part of a professional community that thrives on creativity and innovation. Our employees are equipped with the skills needed to succeed and are provided with endless opportunities for professional growth. Engage in work that matters, with projects that transform industries and enhance futures.

Explore Career Paths

Whether you're seeking an internship, a graduate opportunity, or a seasoned professional position, ITW offers a range of career paths across various departments. Our team benefits from a supportive and diverse working environment where every member’s contribution is valued.

Innovate and Lead

Join a team where innovation leads to revolutionary solutions in industries worldwide. At ITW, you will work alongside industry experts to develop new ideas and strategies that keep us at the forefront of technological advancements. Your career at ITW will be marked by a continuous journey of growth and leadership.

Develop Your Skills

With ITW’s commitment to professional development and diversity training, you will enhance your skills through targeted training programs and workshops. These opportunities not only boost your career but also ensure you stay competitive in the job market.

Be Part of Our Culture

ITW is dedicated to building a culture that respects and embraces diversity, encourages innovation, and fosters leadership. Our team is our greatest asset, and we believe in providing them with the benefits and resources they need to succeed both professionally and personally.

Networking and Professional Growth

Expand your professional network through ITW’s global presence and collaborative work environment. Engage with professionals across different sectors, gaining insights that can lead to significant career advancements. Our networking events and professional groups help you connect with key industry leaders and peers.

Join Our Team

Search for open positions that match your skills and interests on the ITW Careers page. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level.

Stay Connected

Keep up to date with the latest industry trends, company news, and career tips by following our careers blog. Personalize your experience by subscribing to job alert emails, tailored to your preferences and career goals. Explore the opportunities at Illinois Tool Works today and discover how your expertise can help shape the future of our company and the industries we serve. Join us in our mission to achieve excellence through innovation and leadership.
Learn more about Illinois Tool Works
Size
45,000 employees
Market Cap
$68.1 billion
Industry
Manufacturing & Automotive
Net Income
$2.1 billion
Founded
1912
5 Year Trend
+1.2%
Revenue
$12.5 billion
NASDAQ
ITW
* Ladders Estimates

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