What We OfferSalary:
$37.00 - $51.20
Location:
Albuquerque,NM
As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.
Field Service Engineer III - (C3)If you like to troubleshoot hardware, solve complex problems, and make equipment work better, this is the role for you. As a Field Service Engineer, you'll work in our state-of-the-art facility and at customer sites around the globe, where you are the face of Applied Materials and an integral part of a vibrant and diverse team.
Our senior-level Field Service Engineers work independently, and help train junior colleagues, to create and support the technology that the world relies on to manufacture semiconductor chips and related materials. You'll work beside global customers to install, maintain and upgrade their Applied Materials equipment, delivering world-class support for multimillion-dollar production systems.
* Candidates must be fully authorized to work in the US. Visa sponsorship is not available for this role
You will: - Assist with installing leading-edge customer equipment, performing scheduled preventative maintenance and corrective maintenance, and upgrading equipment
- Follow procedures you learn during your training, as well as published task plans, to test equipment and to diagnose and resolve technical problems
- Complete required job documentation, safety training and procedures for processing parts
- Professionally represent Applied Materials to the customer, using your "customer first" mindset
- Satisfy the company's and customer's on-site requirements, including safety, environmental and COVID-19 guidelines
- Train junior engineers on site-related safety, troubleshooting procedures, and developing a customer-first mindset
You'll need: - An associate degree in electronics or engineering technologies, or equivalent work experience, or completion of military technical training and field experience
- Ability to read electrical and mechanical schematics
- Clear and effective written/verbal communications skills, with an emphasis on documenting details
- Proficiency in the Microsoft Office suite (Excel, Word, and PowerPoint)
- Advanced mechanical aptitude and knowledge of pneumatics, hydraulics, electronics, vacuum and/or thermodynamics
- Strong knowledge of hand tools and proper usage, including a digital multimeter
Nice to have: - 4-7 years of work experience in semiconductor industry or another equipment support industry
What to expect: - You'll work on rotation and in shifts so that customers have ongoing support
- Your job requires the ability to:
- lift at least 35 lbs.
- work in a clean room environment wearing coveralls, hood, booties, safety glasses, and gloves
- sit, stoop, kneel, crouch, twist, reach and stretch to reach equipment when needed, and stand for extended periods of time
- determine differences in colors
- You'll need a valid driver's license and passport
Your benefits: At Applied Materials, we care about the wellbeing of our people, and we strive to support you in ways that extend beyond your work environment. As an employee, you'll qualify for a competitive and comprehensive totalrewards and benefits package, from day one.
Your benefits package will be customized for your country of residence and may include: top-tier medical, dental and vision plans; disability insurance; life insurance; retirement; paid time off; health and wellness programs; career development and mentoring; sustainability and social responsibility programs; and much more.
Additionally, all employees can take advantage of our company-sponsored global programs, including our Employee Assistance Program, Travel Accident/Medical Benefits Abroad, the company's employee stock purchase program and a subscription to wellbeing tools.
We value social responsibility, too: Our worldwide "Giving" program encourages employee giving and volunteering globally, while The Applied Materials Foundation provides an employee match of up to US$3,000 per employee per year.
Additional InformationTime Type:Full time
Employee Type:Assignee / Regular
Travel:Yes, 20% of the Time
Relocation Eligible:Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
