Bio-Rad Laboratories

Field Service Engineer II

Bio-Rad Laboratories$68K — $94K *
US-AnywhereRemote in Illinois, US
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3 years of experience in field service for electro-mechanical/electronic/optical/robotics equipment
  • A.S. or B.S. in Electronics, Biomedical Engineering, Mechanical Engineering, or related field
  • Strong electro-mechanical troubleshooting skills
  • Advanced understanding of computer networking
  • Excellent oral and written communication skills
  • Flexibility for daily travel within assigned territory

Responsibilities

  • Perform repairs, upgrades, and preventive maintenance on Bio-Rad’s instruments
  • Support and maintain Bio-Rad instruments in customer facilities
  • Build and sustain strong relationships to anticipate customer needs
  • Adhere to FDA and GMP regulations with detailed service documentation
  • Travel up to 5 days a week to fulfill customer needs
  • Troubleshoot and solve technical issues on-site
  • Document all service activities accurately and promptly

Benefits

  • Competitive medical plans for employees and families
  • Free HSA funds
  • Fertility support program
  • Group life and disability insurance
  • Paid parental leave
  • 401k with profit sharing
  • Employee stock purchase program
  • Streamlined mental health platform
  • Extensive learning and development opportunities
  • Education benefits and student debt relief
  • Pet insurance and wellness support
  • Employee Resource Groups (ERGs)
Full Job Description
Overview

Bio-Rad is seeking a Field Service Engineer based in the Illinois area to area to perform repairs, upgrades, and preventive maintenance on our Life Science instruments for customers in hospitals and laboratories. As a Field Service Engineer, you may also be asked to travel on short notice to support other team members within the region.

Whether a routine maintenance call or troubleshooting a problem and finding solutions, as our Field Service Engineer, you will play a leading role in supporting the onsite technical needs of Bio-Rad customers. In this highly autonomous role, you will spend the majority of your time at customer sites, with travel up to 5 days a week in your assigned territory as part of a national service team. No day or week will look the same, and your work will have a direct impact on Bio-Rad’s success! 

 

How You’ll Make An Impact: 

  • Performing repairs, upgrades, and preventative maintenance on Bio-Rad’s instruments, ensuring the quality performance of our instruments for customers who are working to advance the future of healthcare. 
  • Supporting and maintaining the Bio-Rad instruments on which our customers rely on to make scientific breakthroughs helping to advance healthcare research and treatments. 
  • Building and sustaining strong relationships allows you to anticipate and advocate for our customers' needs. 
  • By adhering to FDA and GMP regulations and requirements with detailed record keeping and service documentation helps protect Bio-Rad’s integrity and reputation in the industry. 

What You Bring: 

  • At least 3 years of transferable field service experience servicing electro-mechanical/electronic/optical/robotics equipment and an A.S. or B.S. in Electronics, Biomedical Engineering, or Mechanical Engineering (or a related field or military equivalent experience). 
  • Ability to read, understand and successfully follow medium to highly complex work instructions. 
  • Strong electro-mechanical troubleshooting skills.
  • Strong computer skills and fundamental knowledge of computer networking. 
  • Strong customer relation and communication skills, both written and oral. 
  • Flexibility and enthusiasm for daily travel. 

Preferred skills to support your success: 

  • Hands on experience with Diagnostic or Life Science instruments.

Location: This position covers the Chicago, IL area. The individual must live within a geography that allows them to visit customers on-site on a daily basis.

 

Total Rewards Package: At Bio-Rad, we’re empowered by our purpose and recognize that our employees are as well. That’s why we offer a competitive and comprehensive Total Rewards Program that provides value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Bio-Rad's robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee’s work and life cycle.

 

Benefits: We’re proud to offer a variety of options, including competitive medical plans for you and your family, free HSA funds, a new fertility offering with stipend, group life and disability,  paid parental leave, 401k plus profit sharing, an employee stock purchase program, a new upgraded and streamlined mental health platform, extensive learning and development opportunities, education benefits, student debt relief program, pet insurance, wellness challenges and support, paid time off, Employee Resource Groups (ERG’s), and more! 

 

Compensation: The estimated hourly range for this position is $32.88 to $45.24 at the time of posting. Actual compensation will be provided in writing at the time of offer, if applicable, and is based on several factors we believe fairly and accurately impact compensation, including geographic location, experience, knowledge, skills, abilities, and other job permitted factors. This position is eligible for a variable annual bonus, which is dependent upon achievement of your individual objectives and Company performance.

About Bio-Rad Laboratories

Bio-Rad Laboratories, Inc. is an American multinational manufacturer and distributor of life science research and clinical diagnostic products. The company was founded in 1952 in Berkeley, California, by husband and wife team David and Alice Schwartz. The company is a member of the S&P 400 index and has its headquarters in Hercules, California. Bio-Rad's products are used for research and development in the life science market, as well as in clinical diagnostics and industrial markets.
Learn more about Bio-Rad Laboratories
Size
7,900 employees
Market Cap
$12.2 billion
Industry
Net Income
$3.8 billion
5 Year Trend
+7.2%
Revenue
$2.5 billion
NASDAQ

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