Field Service Engineer

Emerson Group

$70K — $95K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering, computer science, or related field, or equivalent experience.
  • 2+ years of related experience in field service or relevant technical roles.
  • Ability to travel up to 75% of the time.
  • Legal authorization to work in the U.S. without future sponsorship.
  • Preferred: Experience with PLC and DCS programming.

Responsibilities

  • Provide on-site training and instruction to customer personnel.
  • Write and modify maintenance procedures and quality control tests.
  • Assist customer personnel with installation and routine repair of systems.
  • Deliver advisory engineering support to customers on equipment-related issues.
  • Compile and submit comprehensive reports highlighting encountered problems and services rendered.

Benefits

  • Flexible, competitive medical insurance plans with dental and vision coverage.
  • Employee Assistance Program for mental health support.
  • 401(k) retirement plan with company match.
  • Tuition reimbursement for ongoing education.
  • Flexible time off, including paid parental leave and vacation days.
Full Job Description
Job Description

If you are a Field Service Engineer/Professional looking for an opportunity to grow and develop professionally, Emerson has an exciting opportunity for you! Based at our Southeast regional office in Charlotte, NC, as a Field Engineer you will be part of a team of customer support engineers who can analyze and solve engineering problems associated with the installation, start-up, and operation of relatively complex distributed control systems, sub-systems, and/or specific control equipment at customer locations.

In This Role, Your Responsibilities Will Be:

  • Perform a variety of related functions such as: on-site instruction of customer personnel; writing and modifying maintenance procedures; quality control tests and/or product evaluation.
  • Direct efforts of customer personnel engaged in installation of control systems, sub-systems, equipment, or their routine modification/repair.
  • Provide direct engineering advisory assistance to the customer, and liaison within the company, on issues dealing with the equipment or related matters.
  • Create complete and timely reports on all activities with emphasis on defining problems encountered and services.


Who You Are:

You understand the importance and interdependence of internal customer relationships. You show a tremendous amount of initiative in tough situations and are exceptional at spotting and seizing opportunities and you acquire data from multiple and diverse sources when solving problems.

For This Role, You Will Need:

  • Bachelor's degree in engineering, computer science, or related technical field, or equivalent combination of education and experience.
  • 2+ years of related experience.
  • Be able to travel up to 75% of the time.
  • Legal authorization to work in the United States without sponsorship now or in the future.


Preferred Qualifications That Set You Apart:

  • Experience programming with PLC and/or DCS software.


Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

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