The
Field Service Engineer is responsible for ensuring optimal performance of Beckman Coulter equipment. This position services Automation, Immunoassay, Chemistry, Urinalysis, Clinical IT, Microbiology and/or Hematology Platforms.
This position reports to the Sacramento Field Service Leader and is part of the Field Service Team located in the
Central, CA region and will be working
remotely to cover the region.
In this role, you will have the opportunity to:- Working independently, handle troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment, including providing excellent and efficient service to Beckman Coulter's customers, along with technical training on products
- Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals
- Engage with internal and external stakeholders, understanding and meeting their requirements, while also helping train newer Field Service Engineers
The essential requirements of the job include:- High school diploma or GED with 3+ years' experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation OR Associate's Degree / Military experience with 1+ years' experience OR Bachelor's Degree (engineering, lab, mechanical, electrical or similar fields)
Travel, Motor Vehicle Record & Physical/Environment Requirements: - This position requires travel up to 65%-75%, driving (occasional flying), which may potentially include overnight stays, to cover the region
- Must have a valid driver's license with an acceptable driving record
- Ability to lift, move or carry equipment up to 50 lb, any other physical requirements
It would be a plus if you also possess previous experience in:- Experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair
- Developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and supporting long-term retention
Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.
The hourly range for this role is $41.00 to $45.00. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for bonus/incentive pay and housing allowance.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
