Bruker

Field Service Engineer

Bruker • $85K — $133K *
US-AnywhereRemote in Massachusetts, US
Pharmaceuticals & Biotech
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • B.S. in Biotech, Biology or Chemistry or equivalent experience.
  • Minimum 3 years diagnosing and repairing mass spectrometers.
  • Experience troubleshooting HPLC and nanoLC required.
  • Knowledge of analog electronics and high voltage circuitry.
  • Experience with GLP in a regulated environment.
  • Strong technical skills in analytical instrumentation.
  • Excellent customer focus and communication skills.
  • Ability to work independently and manage competing priorities.

Responsibilities

  • Familiarize and train customers on equipment operation.
  • Perform remote diagnostics and determine on-site maintenance needs.
  • Organize and prioritize service schedule according to customer requirements.
  • Re-qualify instruments post-repair through complex compound verification.
  • Secure customer acceptance for installations and maintenance tasks.
  • Install new systems and perform preventive and corrective maintenance.
  • Collaborate with Service and Support Center and Regional Service Management.

Benefits

  • 401(k) with company match.
  • Employee stock purchase plan.
  • Medical and dental plans.
  • Life insurance options.
  • Short-term and long-term disability insurance.
  • Employee assistance program.
  • Generous paid time off including vacation, sick leave, and holidays.
Full Job Description
Bruker Daltonics, a leading manufacturer of mass spectrometry instrumentation, software and accessories, has an immediate opening for a Field Service Engineer focused on key account support in the Southern RegionThe Field Service Engineer will install and support high resolution Mass Spectrometry Instrumentation, mainly focused on the Bruker TimsTOF instruments. This position can be based in Massachusetts.

Responsibilities

  • Familiarize and train customers for basic operation of the equipment.
  • Perform remote support and diagnostic analysis to determine independently if on site corrective maintenance is required.
  • Organize and prioritize schedule in accordance with customer requirements to determine needs for immediate attention, via onsite visits, and remote assistance.
  • Re-qualify the entire instrument after service repair by running complex compounds for verification, in accordance with customer expectations.
  • Secure customer acceptance of installation and maintenance sign-off.
  • Perform installation of new systems, preventive and corrective maintenance.
  • Communicate and work closely with Service and Support Center, Regional Service Management and Applications Specialists
  • Perform other duties as required.


Qualifications

  • B.S. in Biotech, Biology or Chemistry related fields or equivalent experience.
  • Minimum 3 years' experience diagnosing and repairing mass spectrometers.
  • Experience troubleshooting HPLC and nanoLC required.
  • Proven knowledge of analog electronics, high voltage circuitry/circuits, laser technology.
  • Experience with GLP and working in a regulated environment.
  • Strong technical skills involving analytical instrumentation.
  • Excellent customer focus with ability to reliably respond to inquiries, communicate and interact with customers with a range of technical expertise.
  • Ability to work independently and manage competing priorities to meet deadlines within a customer-focused work environment.
  • Ability and willingness to travel up to 20% outside of Greater Boston Area as required by customer demand.
  • May require lifting (up to 50 lbs), bending, and squatting and working in laboratory environments.
  • Valid Drivers' License issued by state of residence and in good standing.


At Bruker, the base salary is part of our total compensation. The estimated base salary range for this full-time position is between $85,000.00 and $133,000.00 and provides an opportunity to progress as you grow and develop within a role. The base salary for the role will depend on several job-related factors, including, but not limited to, education, training, experience, the geographic location of the successful candidate, skills, competencies, job-related knowledge, and travel requirements for this position. Full-time employees may also be eligible for a performance-related incentive in addition to a full range of benefits, including 401(k) with company match, an employee stock purchase plan, medical and dental plans, life insurance, short-term and long-term disability insurance, employee assistance program and paid time off including vacation, sick time and holidays, and more.

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About Bruker

Bruker Corporation is a manufacturer of scientific instruments for molecular and materials research, as well as for industrial and applied analysis. It is headquartered in Billerica, Massachusetts and is the publicly traded parent company of Bruker Scientific Instruments (Bruker AXS, Bruker BioSpin, Bruker Daltonics and Bruker Optics) and Bruker Energy & Supercon Technologies (BEST) divisions. The company employs more than 7,800 people worldwide and operates in over 100 locations including facilities in Europe, North America, Central America, South America, Asia and Australia.
Learn more about Bruker
Size
7,765 employees
Market Cap
$9.9 billion
Industry
Healthcare
Net Income
$157.8 million
Founded
1960
5 Year Trend
+8.5%
Revenue
$1.9 billion
NASDAQ
BRKR
* Ladders Estimates

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