Keysight Technologies, Inc

Field Service Engineer, Advanc

Keysight Technologies, Inc$80K — $134K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Technical school training, Military PMEL/TMDE background, or equivalent industry experience.
  • Minimum of 4 years of hands-on experience supporting test and measurement instrumentation.
  • Strong understanding of project timelines and processes with the ability to work independently.
  • Ability to interface effectively between customers and Keysight teams for technical problem resolution.
  • RF/microwave calibration and repair experience up to 50 GHz is highly desirable.
  • Prior experience with Keysight RF test equipment is a plus.
  • Strong verbal and written communication skills for effective interaction.

Responsibilities

  • Perform automated calibrations on various Keysight RF test instruments.
  • Serve as the on-site technical expert, ensuring proactive customer communication.
  • Align customer expectations with Keysight's service capabilities for high-quality support.
  • Diagnose test failures to distinguish between hardware and software issues.
  • Execute calibration and verification procedures following upgrades or changes.
  • Utilize PC-based software tools for calibration workflows and data analysis.
  • Install and validate software updates, including complete instrument reimaging.

Benefits

  • Proactive communication and support training.
  • Opportunity to work with advanced RF test and measurement technology.
  • Exposure to a variety of instruments enhancing technical skill sets.
  • Chances for professional development in a cutting-edge environment.
Full Job Description
Responsibilities

  • Perform automated calibrations on a range of Keysight RF test and measurement instruments, including network analyzers, signal analyzers, and RF signal generators.
  • Serve as the on-site technical expert, maintaining strong, proactive communication with the customer to ensure optimal performance and availability of both customer-owned and Keysight test equipment assets.
  • Align customer expectations with Keysight's service capabilities, ensuring a seamless and high-quality support experience.
  • Diagnose test failures by distinguishing between hardware issues and system-level software problems, determining whether repair, realignment, or additional troubleshooting is required.
  • Execute calibration, adjustment, and verification procedures following product upgrades, modifications, or firmware changes.
  • Utilize PC-based software tools to support calibration workflows, data analysis, and instrument configuration.
  • Install and validate software and firmware updates, including full instrument reimaging when required.


Qualifications

  • Education & Experience
    • Technical school training, Military PMEL/TMDE background, or equivalent industry experience.
    • Minimum of 4 years of hands-on experience supporting test and measurement instrumentation.
  • Technical Skills
    • Strong understanding of project timelines, goals, and processes, with the ability to complete tasks independently and accurately.
    • Ability to interface effectively between the customer and Keysight teams to resolve complex technical and project-related challenges.
    • RF/microwave calibration and repair experience up to 50 GHz is highly desirable.
    • Prior experience servicing or calibrating Keysight RF test equipment is a plus.
    • Familiarity with automated calibration software platforms is beneficial.
  • Communication & Collaboration
    • Strong verbal and written communication skills for effective interaction with customers, peers, and cross-functional teams.
  • Logistics & Physical Requirements
  • Must reside in the Nashua, NH area or be willing to relocate independently.
  • Ability to lift up to 35 lbs as part of routine job duties.
  • Must be a U.S. citizen.


Pay Range:

USD $80,700.00 - USD $134,500.00 Year

About Keysight Technologies, Inc

Keysight Technologies, Inc. is a leading technology company that helps its engineering, enterprise and service provider customers optimize networks and bring electronic products to market faster and at a lower cost. Keysight's solutions go where the electronic signal goes, from design simulation, to prototype validation, to manufacturing test, to optimization in networks and cloud environments. Customers span the worldwide communications ecosystem, aerospace and defense, automotive, energy, semiconductor and general electronics end markets.
Learn more about Keysight Technologies, Inc
Size
14,500 employees
Market Cap
$30.3 billion
Industry
Net Income
$636 million
Founded
1939
5 Year Trend
+11.2%
Revenue
$4.3 billion
NASDAQ

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