Field Service Account Manager

Clean Harbors

$80K — $85K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of B2B sales experience in account management and business development.
  • Background in field services or environmental/waste management preferred.
  • Experience with RCRA, DOT, CERCLA regulations, and environmental remediation.
  • Strong business acumen with demonstrated negotiation skills.
  • Excellent communication ability for relationship building.
  • Proficient in Salesforce CRM utilization.
  • Bachelor's degree in business or related field preferred.
  • Willingness to travel 3-4 days/week.

Responsibilities

  • Prioritize health and safety by complying with all safe work practices.
  • Develop new business and nurture existing customer relationships.
  • Achieve quarterly and annual revenue and growth targets.
  • Collaborate with internal teams and local branches to drive results.
  • Manage enterprise accounts as primary contact and problem solver.
  • Track sales pipeline and identify growth opportunities using CRM tools.
  • Negotiate pricing and manage customer agreements.

Benefits

  • Opportunity to work with a well-established environmental company.
  • Focus on health and safety as a core value.
  • Access to collaboration among diverse internal teams.
  • Potential for significant professional development in the environmental sector.
  • Travel opportunities to engage with clients across various locations.
Full Job Description
Job Description

Clean Harbors in Wichita, KS is seeking a Field Services Account Manager to join the Environmental Sales team! This role is responsible for generating leads and securing field service business (i.e. hazardous waste remediation, tank cleaning, emergency response) from both existing and new customers within an assigned territory. The Account Manager will build and maintain strong customer relationships while identifying opportunities to grow profitable Field Services revenue.

Responsibilities

  • Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner
  • Develop new business and grow existing customer relationships.
  • Meet quarterly and annual revenue and growth targets.
  • Collaborate with internal sales teams and local branches to drive results.
  • Manage enterprise accounts, serving as primary point of contact and problem solver.
  • Track pipeline and activities using CRM tools to identify growth and cross-sell opportunities.
  • Negotiate pricing, contract, and manage customer agreements.
  • Support invoicing and assisting in collection of customer payments.
  • Control sales expenses and maintain awareness of performance and pipeline.
  • Resolve issues quickly with urgency and a bias for action.
  • Build strong stakeholder relationships to ensure customer satisfaction and retention.


Qualifications

  • 3+ years of B2B sales experience in account management and business development.
  • Background in field services, industrial services, or environmental/waste management highly preferred.
  • Experience handling customer issues related to RCRA, DOT, CERCLA, environmental remediation, emergency response, or industrial cleaning highly preferred.
  • Strong business acumen with proven value selling and negotiation skills.
  • Excellent communication skills with the ability to build and influence strong relationships.
  • Proficient in Salesforce CRM.
  • Bachelor's degree in business, sales, or related field preferred.
  • Willingness to travel on the road 3-4 days per week.

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