ASSA ABLOY Door Security Solutions

Field Sales Applications Engineer

Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-7+ years in sales engineering or technical support in electronic access control
  • Solid knowledge of access control system components and management software
  • Understanding of networking principles (TCP/IP, PoE, VLANs)
  • Experience collaborating with integrators and security consultants
  • Ability to translate technical details into business benefits
  • Strong communication skills for technical presentations
  • Willingness to travel (30-50%) within the region

Responsibilities

  • Partner with sales teams for technical sales support from discovery to deployment
  • Deliver technical product demos and consultations to stakeholders
  • Support specification development with architects and engineers
  • Assist in designing system architecture and configurations
  • Provide hands-on support for evaluations and troubleshooting in the field
  • Act as an expert on Control iD and electronic access control solutions
  • Gather competitive intelligence and customer insights to guide strategy
  • Conduct training for integrators and partners to enhance adoption

Benefits

  • Growth opportunities within a global company
  • Exposure to cutting-edge security technology
  • Collaborative work environment with cross-functional teams
  • Hands-on experience in a rapidly evolving industry
  • Support for professional development and technical training
Full Job Description
Field Sales Applications Engineer

Key Responsibilities
  • Partner with regional sales teams to provide technical expertise throughout the sales cycle, from discovery to deployment.
  • Deliver product demonstrations, system design consultations, and technical presentations to integrators, consultants, and end users.
  • Support specification development by working with A&E firms and security consultants to position ASSA ABLOY solutions in project designs.
  • Assist with system architecture design, including readers, controllers, credentials, and software platforms (cloud and on-prem).
  • Provide hands-on support for product evaluations, pilot deployments, and field troubleshooting.
  • Act as a subject matter expert on Control iD and electronic access control solutions, including biometric, mobile, and IP-based systems.
  • Gather field intelligence on competitive offerings, customer needs, and emerging trends to inform product and marketing strategies.
  • Conduct technical training sessions for integrators and channel partners to improve installation quality and product adoption.
  • Collaborate cross-functionally with product management, support, and engineering to resolve issues and enhance offerings.


Required Qualifications
  • 3-7+ years of experience in a sales engineering, applications engineering, or technical support role within electronic access control or physical security.
  • Strong understanding of access control system components, including credentials (RFID, mobile, biometrics), readers, controllers, and management software.
  • Knowledge of networking fundamentals (TCP/IP, PoE, VLANs) and system integration principles.
  • Experience working with systems integrators, security consultants, and enterprise end users.
  • Ability to translate technical capabilities into customer value and business outcomes.
  • Strong presentation and communication skills, both technical and customer-facing.
  • Willingness to travel within the region (approximately 30-50%).


Preferred Qualifications
  • Experience with Control iD or similar biometric/IP-based access control platforms.
  • Familiarity with industry standards and compliance (UL 294, OSDP, SIA protocols).
  • Experience supporting cloud-based access control solutions and mobile credential ecosystems.
  • Background in low-voltage system design or installation.
  • Bilingual (English/Spanish or Portuguese) is a plus, especially for diverse partner engagement.


Key Competencies
  • Customer-centric problem solving
  • Technical credibility with field teams and consultants
  • Sales enablement and influence without authority
  • Adaptability in fast-moving, solution-oriented environments
  • Strong collaboration across sales, product, and support teams


About ASSA ABLOY Door Security Solutions

ASSA ABLOY Door Security Solutions is a division of ASSA ABLOY, the global leader in access solutions. The company provides a wide range of door security and safety solutions for commercial and institutional customers. Its products include locks, door closers, exit devices, electromechanical products, and access control systems. ASSA ABLOY Door Security Solutions operates in North America and has manufacturing facilities in the United States and Canada. The company is committed to sustainability and has implemented various initiatives to reduce its environmental impact.
Learn more about ASSA ABLOY Door Security Solutions
Size
50,000 employees
Industry
Founded
1992

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