Job Description
The Field Process Engineer is responsible for supporting and optimizing manufacturing or equipment processes at customer or production sites. This role combines technical expertise in process engineering with hands-on field support, ensuring process stability, performance, and customer satisfaction. The Field Process Engineer works closely with customers, field service teams, and internal engineering groups to troubleshoot issues, improve yields, and support new product or process implementation.
Salary Range: $94,000 - $123,420
Key Responsibilities
Process Support & Optimization
Provide on-site and remote support for manufacturing or equipment processes
Analyze process performance and identify opportunities for yield improvement and efficiency gains
Troubleshoot process issues and implement corrective actions
Optimize process parameters to achieve performance, quality, and throughput targets
Customer & Field Support
Serve as the primary technical contact for customers on process-related issues
Support installation, qualification, and ramp-up of equipment or processes at customer sites
Train customers and field teams on process operation and best practices
Respond to process-related escalations and ensure timely resolution
Data Analysis & Reporting
Collect, analyze, and interpret process data to identify trends and improvement opportunities
Develop reports and present findings to internal teams and customers
Use statistical tools and methodologies (e.g., SPC, DOE) to drive improvements
New Product Introduction (NPI)
Support process development and qualification for new products or technologies
Collaborate with R&D and product engineering teams on process readiness
Ensure smooth transition from development to production
Cross-Functional Collaboration
Partner with Field Service, Process Engineering, Manufacturing, and Quality teams
Provide feedback to engineering teams on product and process improvements
Support root cause analysis and corrective action efforts for field issues
Continuous Improvement
Drive continuous improvement initiatives to enhance process performance and reliability
Identify and implement best practices across customer sites or facilities
Support standardization of processes and documentation
Qualifications
Required:
Bachelor's degree in Engineering (Chemical, Mechanical, Electrical, Materials Science, or related field)
3-7+ years of experience in process engineering or manufacturing environments
Strong knowledge of process optimization, troubleshooting, and data analysis
Willingness and ability to travel frequently (often 30-70% or more)
Preferred:
Experience in semiconductor, equipment manufacturing, or high-tech industries
Familiarity with statistical methods (SPC, DOE, Six Sigma)
Experience with customer-facing roles or field support
Knowledge of manufacturing tools, automation systems, or process control
Skills & Competencies
Strong analytical and problem-solving skills
Hands-on technical expertise and troubleshooting ability
Customer-focused mindset and communication skills
Ability to work independently in field environments
Data-driven decision-making
Adaptability and ability to work in dynamic environments
Cross-functional collaboration and influencing skills
