Digital Hands

Field Partner Sales Engineer

Digital Hands$80K — $110K *
Tampa, FL 33647In-Person
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in sales engineering, solutions architect, or pre-sales role within MSSP or cybersecurity vendor.
  • Strong understanding of security operations and managed security services delivery.
  • Experience supporting both direct and channel sales motions.
  • Ability to effectively communicate technical concepts to diverse audiences.
  • Familiarity with responding to RFPs and leading proof-of-concept engagements.
  • Experience with VARs, distributors, and co-sell programs preferred.
  • Relevant certifications such as Security+, CISSP, or vendor-specific certifications are advantageous.

Responsibilities

  • Lead technical discovery sessions to assess customer security needs.
  • Act as a trusted technical advisor during the sales process.
  • Document solution proposals that address customer security requirements.
  • Support the channel ecosystem through joint sales and technical workshops.
  • Train partner teams on solution differentiation and positioning.
  • Create and maintain technical enablement assets for partners.
  • Serve as the technical communication bridge between partners and internal teams.

Benefits

  • Comprehensive training and professional development opportunities.
  • Collaborative environment with cross-functional teams.
  • Access to the latest tools and technologies in cybersecurity.
  • Engagement with a diverse range of customers and partners in the industry.
Full Job Description
We are looking for a Sales Engineer to serve as the technical backbone of our consultative sales motion across our channel ecosystem. In this role you will translate complex security challenges into clear, compelling solutions, partnering with account executives, channel managers, and partner sales engineers to win and retain business. The ideal candidate brings hands-on managed security services (MSSP) experience and is equally comfortable presenting in a customer boardroom or enabling a VAR's technical team. You will be the trusted technical voice throughout the sales cycle and a force multiplier for our partner ecosystem. What You'll Do • Lead technical discovery sessions to understand customer security environments, gaps, and requirements. • Serve as the trusted technical advisor throughout the sales cycle, addressing architecture, scoping, and security operations questions. • Document solution proposals that map services (MDR, SOC, SIEM, EDR, Advisory Services, and more) to meet customer security posture needs. • Support channel ecosystem through joint sales calls, technical workshops, and co-selling motions. • Train partner sales technical teams on solution positioning and differentiation. • Build and maintain technical enablement assets, including battle cards, and scripts for the partner ecosystem. • Act as the technical liaison between partners and internal advisory and operations teams. • Partner closely with account executives and channel managers to advance opportunities and shape deal strategy. • Support smooth handoff from pre-sales to onboarding and service delivery. • Respond to RFPs, RFIs, and security questionnaires with accurate, persuasive technical content. What You Bring • 3+ years in a sales engineering, solutions architect, or pre-sales role within an MSSP, MDR provider, or cybersecurity vendor. • Strong understanding of security operations, including SOC workflows, threat detection and response, SIEM, EDR/XDR, and managed security services delivery models. • Demonstrated experience supporting both direct sales and channel/partner sales motions. • Ability to communicate technical concepts clearly to both technical practitioners and business executives. • Experience responding to RFPs and leading proof-of-concept engagements. • Familiarity with the channel ecosystem (VARs, distributors, MDF, co-sell programs) strongly preferred. • Relevant certifications a plus (e.g., Security+, CISSP, or vendor-specific certifications such as SentinelOne, CrowdStrike, or Microsoft Security).

About Digital Hands

Digital Hands is a managed IT services provider that offers a range of technology solutions to businesses of all sizes. The company's services include network management, cybersecurity, cloud computing, and help desk support. Digital Hands was founded in 2001 and has since grown to become one of the leading IT service providers in Florida. The company is committed to providing its clients with the highest level of service and support, and has received numerous awards for its excellence in the field of IT.
Learn more about Digital Hands
Size
50 employees
Industry

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