SAIC

Field Engineer

SAIC • $70K — $95K *
Andrews Air Force Base, MD 20762In-Person
Aerospace & Defense
Less than 5 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree with minimum 2 years of relevant experience; or Master's degree with no experience required.
  • Security+ certification is mandatory.
  • Active DoD Secret Clearance is essential.
  • Proven skills in tactical networks and troubleshooting.
  • Background in field operator training is advantageous.
  • Strong capability in troubleshooting computer systems and networks.
  • Ability to manage priorities and execute tasks under pressure.

Responsibilities

  • Provide field engineering support for maintaining C-sUAS systems and software.
  • Install, operate, and troubleshoot software applications and hardware components.
  • Perform fault isolation and repairs at the Line-Replaceable Unit (LRU) level.
  • Prepare systems for operation, including user training and operational checks.
  • Assist with processes for returning non-functional systems to maintenance facilities.
  • Provide technical support to Airmen both on-site and remotely.
  • Facilitate training sessions to enhance user capabilities.

Benefits

  • Opportunities for professional development and training certifications.
  • Work within a pivotal defense project that impacts national security.
  • Chance to support U.S. Air Force operations and contribute to technological advancements in defense.
  • Diverse team environment with potential for collaboration with OEMs and military personnel.
  • Flexible work location with potential travel opportunities.
Full Job Description
Job Description

SAIC is seeking Field Service Engineers (FSE) to support the Medusa Sustainment project, at Andrews Air Force Base, which is a U.S. Air Force solution for defense against small unmanned aerial systems (s-UAS). The Medusa System of Systems is the U.S. Air Force's solution for defense against small unmanned aerial systems (s-UAS) utilizing a government-owned Medusa Command and Control (Medusa C2), which allows for a plug-and-play selection of Passive and Active Sensors, Electronic and Kinetic Weapon Systems, as well as the insertion of a variety of Fusion, Association, Threat and Combat ID Algorithms. The Medusa C2 supports fixed base, portable, mounted and handheld operations. The Medusa Team supports the United States Air Force C-sUAS programs worldwide.

Job Responsibilities:
  • Provide field engineering and technical support services to maintain and sustain fielded C-sUAS systems, equipment, and software at designated locations.
  • Install, operate, maintain, and troubleshoot program-of-record software applications, integrated radios, and hardware components.
  • Perform troubleshooting, fault isolation, and repair to the Line-Replaceable Unit (LRU) level before escalating to higher-level maintenance.
  • Prepare systems for operation, including system software loading, operator training, and conducting operational checks.
  • Assist with packaging and Return Material Authorization processes for non-mission capable systems or equipment to higher-level maintenance facilities (e.g., SAIC AF C-sUAS Regional Support Center in Huntsville, Alabama).
  • Provide on-site and telephonic technical support for Airmen regarding system operations and maintenance.
  • Conduct training as needed to improve system performance and empower users.
  • Support the program Field Service Support Desk as required.
  • Conduct scheduled equipment inventories to ensure accountability and readiness.
  • Install software maintenance updates and/or hardware upgrades to maintain system performance.
  • Facilitate weekly site status meetings with Field Service Engineers (FSEs), Original Equipment Manufacturers (OEMs), and customers to report on system performance and provide updates.
  • Analyze complex systems to identify faults, system failures, maintenance procedures, and part replacements at the LRU level. Assist senior-level technical specialists with deployments as needed.
  • Execute corrective maintenance actions to compress response times and meet key performance indicators (KPIs).
  • Conduct parts replacements, system upgrades, and deployments using diagnostic tools and technical expertise.
  • Adhere to contract KPIs.
  • Perform fault determination and fault isolation at the LRU level, executing Removal and Replacement (R&R) of failed components both onsite and at depot locations.
  • Monitor and analyze trends to improve system support and accessibility.
  • Successfully complete required certifications and training, including Medusa C-sUAS Administrator and Maintainer courses (minimum passing score of 70) and OEM training courses.
  • Assist in optimizing program-of-record software and hardware components for peak functionality.
  • Provide independent decision-making and expert recommendations to improve system performance during complex deployments.


Qualifications

  • Bachelors and two (2) years or more experience; Masters and 0 years related experience.
  • Security+ certification required.
  • Active DoD Secret Clearance required.
  • Experience with tactical networks and troubleshooting.
  • In field operator training.
  • Troubleshooting of computer systems and networks.
  • Ability to effectively prioritize and execute tasks in high-pressure environments.
  • Able to work independently and efficiently with short term deadlines.
  • Willingness to travel (10%).

Desired Skills:
  • Microsoft Office Suite (PowerPoint, Excel, Word).
  • Familiarity with personal computers, switches, routers, Internet Protocol (IP) addressing, network topologies, and troubleshooting procedures.
  • Basic operational knowledge of VMware ESXi/VMware Infrastructure software suite.
  • Experience in the operation and maintenance of Radar systems.
  • Experience in the operation and maintenance of Electronic Warfare (EW) systems.
  • Experience in the operation and maintenance of EO/IR camera systems.
  • Wireshark data captures.


}

About SAIC

Science Applications International Corporation (SAIC) is a technology integrator in the technical, engineering, intelligence, and enterprise information technology markets. SAIC has approximately 26,000 employees and operates in more than 70 countries. The company was founded in 1969 and is headquartered in Reston, Virginia. SAIC provides services to the U.S. government, including the Department of Defense, the intelligence community, and civilian agencies. The company also serves commercial customers in the healthcare, energy, and financial services sectors.
Learn more about SAIC
Size
26,000 employees
Market Cap
$6 billion
Industry
Information Technology
Net Income
$206 million
Founded
1969
5 Year Trend
+10.7%
Revenue
$6.8 billion
NASDAQ
SAIC
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at SAIC

  • SAIC
    Facilities Data Analyst
    $80K — $110K *
    Fort Belvoir, VA 22060 (Fairfax County)
    Today
    Real Estate & Construction
    In-Person
  • SAIC
    CMCC System Architect
    $120K — $150K *
    Colorado Springs, CO 80918 (El Paso County)
    Today
    Aerospace & Defense
    In-Person
  • SAIC
    Security Architect
    $100K — $130K *
    El Paso, TX 79925 (El Paso County)
    Today
    Information Technology
    Hybrid
  • SAIC
    CMCC System Architect
    $120K — $150K *
    Chantilly, VA 20152 (Loudoun County)
    Today
    Aerospace & Defense
    In-Person
  • SAIC
    Systems Integration Engineer
    $100K — $130K *
    San Diego, CA 92154 (San Diego County)
    Today
    Aerospace & Defense
    In-Person

More Aerospace & Defense Jobs

Find similar Field Engineer jobs:

NationwideAndrews Air Force Base, MD