Horizon3.ai

Field Enablement Manager, SDR & Commercial

Horizon3.ai$115K — $150K *
US-AnywhereRemote in Chicago, IL
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of customer-facing sales experience, ideally as SDR/BDR and Commercial AE.
  • 2+ years in sales enablement, program management, or sales operations, managing multiple timelines and stakeholders.
  • Strong facilitation and coaching skills for transforming strategy into an effective seller experience.
  • Experience collaborating with sales managers to reinforce seller behaviors.
  • Ability to coordinate across various functions ensuring field relevance and adoption.
  • Comfortable operating without formal authority and managing relationships effectively.
  • Excellent written and verbal communication skills.

Responsibilities

  • Own the delivery plan for SDR and Commercial workstreams, addressing risks and dependencies.
  • Run onboarding programs for SDRs and Commercial Sales, tracking completion and content updates.
  • Lead high-impact cross-functional programs as defined after initial scope establishment.
  • Conduct recurring call reviews and coaching sessions for field teams.
  • Curate call examples and provide insights to improve performance for sales leaders.
  • Draft and maintain enablement assets like playbooks and onboarding materials.
  • Validate incoming requests and manage the project intake process.
  • Collect feedback post-launch and provide monthly updates on workstreams.

Benefits

  • Inclusive team culture promoting diversity.
  • Opportunities for career development in a dynamic environment.
  • Collaborative setting encouraging innovation and creativity.
  • Flexible hybrid and remote work models available.
  • Comprehensive health, vision, and dental insurance coverage for employees and families.
Full Job Description
We are looking for a Field Enablement Manager located in the Chicagoland Area to turn our field enablement strategy into repeatable, field-facing execution for the SDR and Commercial Sales organizations. This role owns the day-to-day delivery of onboarding, coaching, and content programs that help SDRs and Commercial AEs build pipeline, run effective discovery, communicate value, and progress opportunities.

You will work closely with the Field Enablement and Onboarding Leader, who owns portfolio strategy and leadership alignment. Your role is to keep delivery moving: build and maintain

approved assets, run defined workstreams, manage handoffs to specialist partners, and close the loop with adoption data and field feedback.

This is an execution-oriented role for someone who understands the workflows, coaching needs, and ramp realities of SDR and Commercial selling teams, and can build strong field relationships without relying on formal authority. This role will be responsible for.....

Program execution and delivery
  • Own the delivery plan for assigned SDR and Commercial workstreams, surfacing risks, dependencies, and capacity implications.
  • Run SDR and Commercial Sales onboarding programs, including cohort operations, learner communications, completion tracking, content refreshes, and manager-led reinforcement.
  • Lead defined workstreams such as SDR-to-AE Career Pathway programming, SDR onboarding, Commercial Sales onboarding, manager onboarding components, and role-based onboarding for DQCs.
  • Serve as program manager or workstream lead for high-impact cross-functional programs after scope and stakeholder model are established.

Field coaching
  • Own recurring call-review and coaching operations for SDR and Commercial teams, including SDR Tuesday Call Review.
  • Curate strong call examples, facilitate routine coaching sessions, identify common performance patterns, and report actionable insights to sales leaders.
  • Support Gong scorecard rollout and reporting in partnership with the Field Enablement and Onboarding Leader, Head of Global Enablement, and Enablement Ops.
  • Partner with SDR and Commercial frontline managers to reinforce discovery, messaging, objection handling, prospecting, qualification, and pipeline-creation behaviors.

Content and asset maintenance
  • Draft field inputs, coordinate reviews, QA, publish, and maintain Commercial and SDR enablement assets, including playbooks, talk tracks, battlecards, onboarding materials, and manager guides.
  • Lead scoped initiatives such as the Nooks battlecard audit, Partner 101 for AEs coordination, and tech-enablement discovery for tools such as LISN, ZoomInfo, Gong Forecast, Gong, and Nooks.
  • Own contained content updates, tool-module coordination, and specialist follow-up so leaders are not the default builders or first responders.


Request intake, routing, and measurement
  • Validate incoming requests, gather missing inputs, maintain the backlog, and prepare routing recommendations.
  • Before routing approved work to specialists, prepare a clear brief covering the business problem, audience, desired seller behavior, priority, deadline, SME and approver, source materials, and definition of done.
  • Route instructional-design work to to appropriate colleagues to then manage projects through launch.
  • Maintain feedback collection, post-launch reviews, adoption reporting, and monthly status updates for assigned workstreams.


What You'll Bring
  • 2+ years of customer-facing sales experience, ideally including SDR/BDR and Commercial AE experience, with firsthand understanding of prospecting, discovery, qualification, pipeline creation, and ramp realities.
  • 2+ years of experience in sales enablement, program management, sales operations, or a related field, including managing multiple timelines, dependencies, and stakeholders.
  • Strong field-facing facilitation and coaching skills, with the ability to turn approved strategy into a polished seller experience.
  • Experience partnering with SDR and Commercial sales managers to reinforce consistent seller behaviors.
  • Ability to coordinate work clearly across Enablement, Revenue Operations, Marketing, and other relevant stakeholders while protecting field relevance and adoption.
  • Comfort operating without formal authority, building trust, managing handoffs, and escalating risks or decisions appropriately.
  • Strong written and verbal communication skills, including clear briefs, status updates, and coaching feedback.


What Sets You Apart?
  • Experience running call-review or coaching programs using Gong or a comparable conversation-intelligence platform.
  • Experience operating onboarding programs, including cohort administration, completion tracking, and content-refresh cycles.
  • Familiarity with sales tooling such as Salesforce, Gong, Nooks, ZoomInfo and LinkedIn Sales Navigator.
  • Familiarity with cybersecurity or SaaS sales motions.


Travel Required

This job may require up to 20% of travel to be successful.

Perks of Horizon3
  • Inclusive Team: We value diversity and promote an inclusive culture where everyone can thrive.
  • Growth Opportunities: Be part of a dynamic and growing team with numerous career development opportunities.
  • Innovative Culture: Work in a collaborative environment that encourages creativity and out-of-the-box thinking.
  • Hybrid & Remote Work: We embrace a mix of remote and hybrid work models depending on role and location, including our Chicago office, where some roles require regular in-office presence.
  • Competitive Compensation: We offer competitive salary, equity and benefits. Our benefits include health, vision & dental insurance for you and your family, a flexible vacation policy, and generous parental leave.


Compensation and Values

At Horizon3, we believe that our people are our greatest asset, and our compensation philosophy reflects this core value. We are committed to fostering an environment where all employees feel valued, respected, and rewarded for their contributions. Our compensation structure is designed to be fair, competitive, and transparent, ensuring that every team member is recognized and compensated equitably across roles, levels, and locations.

In accordance with various State's transparency regulations, we provide the following salary range information for this position:
  • Base salary range $115,000 - $150,000 annually. The exact salary will be determined based on the selected candidate's location, qualifications, experience, and relevant skills.
  • Additional compensation: All full-time roles are eligible for an equity package in the form of stock options.


Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

Application Note

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

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About Horizon3.ai

Horizon3.ai is a California-based software company that provides artificial intelligence (AI) solutions for businesses. The company was founded in 2018 and is headquartered in Long Beach, California. Horizon3.ai offers a range of AI-powered products, including chatbots, virtual assistants, and predictive analytics tools. The company's solutions are designed to help businesses automate their operations, improve customer engagement, and gain insights from their data. Horizon3.ai serves clients in a variety of industries, including healthcare, finance, and retail.
Learn more about Horizon3.ai
Size
50 employees
Industry
Net Income
-$100,000
Founded
2018
5 Year Trend
+50%
Revenue
$500,000

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