About the RoleAs a Client Manager, you will be responsible for maximizing revenue growth through a portfolio of reseller partners and strategic client relationships. You will develop and execute account plans, identify new business opportunities, and collaborate with internal teams to ensure clients receive exceptional service and value. This role plays a critical part in driving customer success, expanding partnerships, and supporting long-term business growth.
Responsibilities- Developing and implementing strategic account plans to achieve sales targets and expand business opportunities
- Building and maintaining enduring, long-term client relationships through regular communication and effective account management practices
- Collaborating with internal teams to ensure seamless delivery of products or services to clients, addressing any issues or concerns promptly
- Identifying and pursuing opportunities for upselling or cross-selling additional products or services to existing clients
- Analyzing market trends and competitor activities to identify potential risks and opportunities within assigned accounts
- Providing leadership and guidance to junior account management professionals, fostering a culture of excellence and continuous improvement
- Locating, evaluating, and recruiting potential channel partners, including systems integrators, value-added resellers (VARs), distributors, dealers, or retailers
- Supporting partners through marketing, advertising, sales promotions, and training activities to achieve revenue targets
Requirements- Proven track record of successfully managing large key accounts in a similar professional role
- Excellent communication, negotiation, and interpersonal skills to effectively engage with clients and internal stakeholders
- Ability to develop and execute strategic account plans to drive business growth and achieve targets
- Deep understanding of market dynamics, client needs, and industry trends within the Account Management function
- Capability to provide leadership and mentorship to junior account management professionals
- Relevant background in business, marketing, or a related field
- Solid grasp of financial principles and the ability to analyze sales data and market trends effectively
- Proficiency in using CRM software and other relevant tools to manage client accounts efficiently
Work in a Way That Works for YouWe promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working PatternWorking flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
Primary Location Base Pay Range: Canada - Toronto (Sheppard Ave) $62,300-$104,000(CAD) and Total Target Cash Range for primary location in Ontario is $91,400-$152,600(CAD).Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.This posting is for an existing vacancy.Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. 
