Job DescriptionJob Summary:Field Area Managers oversee industrial water treatment systems in a specific region for a company. They lead a team of Field Service employees to ensure that they meet targets and objectives. This role involves project leadership, people management, customer interaction, and technical skills to help grow our service operations.
Duties & Responsibilities:- Supervise 10 to 15 employees within a region to ensure proper scheduling and utilization
- Collaborate with CAPEX project managers to maintain clear communication for smooth and efficient operations
- Management of small projects, including Mobile Water Systems and Refurbishments
- Review and edit engineering drawings and P&IDs
- Understanding of instrument controls
- Implement changes to improve project efficiency and effectiveness
- Ensure stakeholders are updated on modifications to the project and contract timeline, as well as scheduling
- Anticipate potential issues, such as outages, technical difficulties, and additional customer needs, and make necessary adjustments accordingly
- Schedule field service personnel and coordinate with territory managers to allocate equipment and purchase materials. Estimating time, cost, and resource needs for each task
- Administer policies in EHS, Human Resources, and Fleet
- Assist in the career development and growth of Field Service Representatives
- Utilize data analysis and reporting to monitor contract performance
- Develop contract budgets and financial forecasts
- Manage operational and maintenance risks and escalate critical issues when needed
- Report project progress, staff utilization, and contract spend versus budget to leadership
- Administration of Preventative Maintenance programs across various project lines and customer accounts, recording corrective maintenance actions
- Responsible for tracking operational metrics, including system performance, employee utilization, overtime, and operational costs
- Assist in establishing robust connections with our clientele
- Collaborate with commercial leaders to develop and expand the business
- Involved in the recruitment and professional development of Field Service Employees within the designated geographic area and contracts portfolio
QualificationsKnowledge, Skills & Abilities:- Knowledge of Quality and Safety protocols
- Knowledge of the water treatment process in an industrial setting
- Proven track record with Process Improvements
- Proven track record with Project Management and Project Controls
- A thorough understanding of industrial maintenance activities, including permitting
- Proficient in team building and management
- Technically proficient in understanding and addressing issues that affect our Ultrapure Water System
- Must excel at managing multiple tasks and following up both internally and externally
- Problem-solving skills with a reliable and thorough approach to work
- Proficient in Google Suite, Tableau, and Salesforce
- Excellent analytical Skills
- Experienced in change management
- Knowledge of OSHA Standards
- Excellent organizational and time-management skills
- Excellent communication Skills
- Ability to lead and motivate Field Service Representatives, encouraging collaboration and a positive work environment
- Ability to understand financial acumen
- Ability to read and redline engineering drawings and P&ID's
- Ability to focus on achieving the contractually required quantity and quality of water
Education & Experience:Required
- BS degree in a technical field - for example: Chemistry, or Chemical, Mechanical, or Electrical Engineering, or five years' experience and relevant leadership experience in industrial water, wastewater, or food & beverage water treatment solutions or related field
- Must be able to obtain a TWIC card
Preferred:
- Certification in Project Management; Active training in Project Management coursework; Six Sigma
- Root Cause Analysis training
- Wastewater License
- Certifications or Advanced degrees in Mechanical or Electrical
- Certifications or experience in Leadership
- Experience in water plant operations or maintenance
Working Conditions:- Will work in a range of environments including but not limited to industrial wastewater and beverage
- On-call status for emergency response
- Estimated travel: 50%
Additional Information**This role is a remote position anywhere within North America**Compensation Range for this role will be in the range of $89,000-$102,000 USD annually.
Benefits:Medical, Dental, & Vision Insurance Starting Day 1!
Life Insurance
Paid Time Off
Paid Holidays
Parental Leave
401(k) Plan with company matching!
Flexible Spending & Health Savings Accounts
AD&D Insurance
Disability Insurance
Tuition Reimbursement
