Smiths Machine

Field Applications Engineer

Smiths Machine • $90K — $130K *
Milpitas, CA 95035In-Person
Technical Services
Less than 5 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in mechanical or electrical engineering or equivalent experience
  • 3-5 years in a related engineering role
  • Familiar with SolidWorks CAD software and PDM
  • Strong written and verbal communication skills
  • Ability to engage with customers on complex technical issues
  • Knowledge of market techniques and principles
  • Ability to travel locally 40% - 50% of the time
  • US Citizen or permanent resident required

Responsibilities

  • Accompany sales staff to customer sites to gauge needs
  • Document mechanical, electrical, and thermal requirements for projects
  • Qualify and communicate product opportunities effectively
  • Collaborate with engineering teams to secure design wins
  • Review assembly drawings for customer requirement compliance
  • Drive corporate standards and cost efficiencies
  • Maintain awareness of market trends and customer roadmaps
  • Assist in defining new products and applications
  • Develop specifications for new products and contribute to technical materials
  • Support field issues with hands-on repair when necessary
  • Initiate engineering change requests for customer standard updates
  • Educate internal stakeholders on new and existing products

Benefits

  • On-the-job training provided
  • Participation in corporate EHS programs and training
  • Exposure to diverse projects across the Americas
  • Opportunity to work closely with cross-functional teams
  • Engage directly with customers and vendors in technical settings
Full Job Description
Job Purpose:

Responsibilities:

Responsible for the timely and accurate completion of tasks in several areas of applications engineering:
  • Accompany sales staff on visits to customer sites to identify and understand customer needs
  • Document all customer mechanical, electrical, and thermal requirements for each project
  • Qualify and Communicate product opportunities
  • Collaborate with Engineering to drive "designs wins" based on best technical solution
  • Review assembly and sub-assembly drawings to ensure solution meets customer requirements
  • Facilitating corporate standards and cost efficiencies
  • Driving growth within our product segment(s)
  • Maintain and communicate understanding of technical trends driving our markets and competition as well as track customer roadmaps
  • Help to define new products and new applications
  • Develop detailed specifications and application notes for new products; contribute content to technical collateral materials
  • Maintain customer file sets which include status report, design rules, cross references, and roadmap for use by global FAE's and other departments
  • Support field issues and repairs themselves, with local machine shop or factory
  • Initiate Eng Change Requests to address new customer standards or resolve issues
  • Educate sales staff or any other internal/external personnel about both new and existing products
  • Compliance and participation in all Smiths Interconnect EHS programs, policies, procedures and training requirements


Qualifications

Technical Knowledge, Skills and Abilities:
  • Well-organized and self-motivated
  • Ability to identify and support change and continuous improvement
  • Ability to maintain customer accounts and sensitive information with discretion and confidentiality
  • The understanding and recognition of the organizations commercial environment and positioning themselves, their role and their actions to support the organizations commercial success.
  • The ability to engage, challenge and work effectively with others both internal and external
  • Possess strong written and verbal skills including public speaking and presentation
  • Knowledge of the market; techniques and principles.
  • Ability to work directly with customers on resolution of complex technical issues
  • Provide innovative solutions to complex problems
  • Familiar with Solidworks CAD software and PDM
  • Ability to complete Monte Carlo alignment analysis via Minitab a plus
  • Ability to complete Structural FEA using Solidworks a plus
  • Understanding of PCB's as it relates to Smiths products
  • Ability to debug mechanical, thermal, electrical issues at customer site


Travel %: Must be willing to travel locally approximately 40% - 50% of the time

Security: Please State if US Citizen or permanent Resident Required -Yes, it is required

Planning and Decision Making:
  • Ability to manage many projects, tasks, and meet deadlines
  • Responsible for making final technical decisions and approvals for projects
  • Ability to exercise sound judgment in making business decisions

Impact and Scope:
  • . Responsible for individual customers in Americas region as well as coordination with global counterparts related to non-Americas customer sites and subcontractors.

Identified training mandatory for the role to be completed competently.
  • Bachelor's degree in mechanical or electrical engineering and/or direct professional experiences in a related background of 3-5 years required. On the job training will also be provided
  • Ability to effectively use all Microsoft Office products-Outlook, Excel, Word, PowerPoint, Teams.

Key Internal & External Stakeholders & Relationships
  • External: Direct customers as well as customer equipment vendors such as ATE tester, handler and prober.

Internal: Sales, CSR, RD&T/Eng, QA, PLM are primary and most other Smiths departments as needed.

Other Requirements:
  • Ability to use manual and electric hand tools, microscopes, and have fine motor skills for spring probe replacement and/or repairs.

About Smiths Machine

Smiths Machine is a manufacturing company that specializes in precision machining and assembly services. The company was founded in 1980 and is headquartered in Indianapolis, Indiana. Smiths Machine has a team of experienced machinists and technicians who use state-of-the-art equipment to produce high-quality parts and components for various industries, including aerospace, defense, medical, and transportation. The company's services include CNC machining, turning, milling, grinding, and assembly. Smiths Machine is committed to providing its customers with high-quality products and services and has a reputation for delivering on-time and on-budget.
Learn more about Smiths Machine
Size
15,050 employees
Industry
Manufacturing & Automotive
NASDAQ
SMGZY
* Ladders Estimates

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