Field Applications Engineer (Fluid Dispensing)

Mycronic

• $78K — $85K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering, Chemistry, or related field preferred.
  • 2-3 years experience in fluid applications/process engineering or similar technical projects with customer interaction.
  • Familiarity with Conformal Coating or SMT processes.
  • Experience working with chemicals and solvents preferred.
  • Understanding of basic electronics for troubleshooting purposes.
  • Strong skills in customer service, sales, and marketing.

Responsibilities

  • Handle customer inquiries and communication through email, phone, and in-person.
  • Provide post-sales process and system support.
  • Troubleshoot machine issues through phone support or on-site visits.
  • Assist in optimizing processes for customers via various communication methods.
  • Conduct system demonstrations at the office for customers and process parts for delivery.
  • Develop and optimize applications that align with client objectives.
  • Act as a technical advisor to the Sales and Service teams.

Benefits

  • Competitive base salary reflecting experience and market value.
  • Participation in an annual short-term incentive bonus program.
  • Comprehensive medical, dental, and vision coverage for employees and families.
  • Full employer coverage for life and disability insurance.
  • 401(k) with a 5% company match to support retirement savings.
  • Tuition reimbursement for advanced degrees and professional certifications.
  • 12 paid company holidays with time off for vacation and sick days.
Full Job Description
Field Applications Engineer (Fluid Dispensing)

We are looking for an experienced Field Applications Engineer, Fluid Dispensing to join Axxon, part of Mycronic's High Volume Division. This is an exciting time to join our team!

Axxon is a leading global provider of precision dispensing and conformal coating solutions for electronics manufacturing. Axxon develops advanced automation systems that support manufacturers across industries including consumer electronics, automotive, semiconductors, medical devices, and telecommunications.

The Field Applications Engineer, Fluid Dispensing serves as a key customer-facing technical expert, supporting demonstrations, system buyoffs, process development, and troubleshooting. In this role, you will work closely with customers throughout the entire engagement cycle-providing pre-sales technical support, leading machine demonstrations and buyoffs, and delivering post-sales assistance that ensures successful system performance.

In addition, you will play a critical role in diagnosing and resolving machine issues, offering higher-level process guidance, and building strong relationships with customers by helping them achieve optimal results with our fluid dispensing technologies. This position is located in Milwaukee, WI.
Key Responsibilities
  • Handles customer day-to-day calls and Communication via email, phone, and if required in-person
  • Provides post-sales process and system support
  • Troubleshoots machine issues over the phone or on the customer floor
  • Assists in process optimization at customer site or over the phone or email
  • Interacts with the overseas factory to solve machine issues
  • Conducts system demos at the office either with the customer present or by processing parts and returning finished parts with a detailed report
  • Develops and optimizes applications that effectively accomplish client objectives and user needs
  • Acts as a technical advisor to Sales and Service groups
  • Interacts with the overseas factory to solve machine issues and discuss new projects requirements
  • Demonstrates systems and communicates with customers at tradeshows
  • Provides contributions to the system manuals and other forms of documentation
  • Acts as a resource for the sales team during customer meetings
  • Communicates with customers verbally and via email to understand the new project requirements
  • Prepares system configurations to be quoted
  • Collects feedback opportunities for hardware and software improvements

Experience and Qualifications
  • Bachelor's degree in a technical field such as Engineering, Chemistry or Computer Engineering or related field preferred
  • 2-3 years of fluid applications/process engineering or field where interacting with customers in technical projects preferred
  • Industry-specific experience and familiarity in Conformal Coating or SMT processes
  • Experience in working with chemicals and solvents preferred
  • Understanding of basic electronics to be used during troubleshooting
  • Strong customer service, sales, and marketing experience skills

Why Us?

At Mycronic, we love what we do, but most importantly who we do it with. Because to us the relationships we have with our customers and each other are the keys to success. Take part in the excitement of working with innovative people and global businesses who are elevating today's standards in modern electronics. Share in the responsibility of bringing great ideas to life within an inclusive culture that not only promotes personal growth and embraces diversity but depends upon it.

We offer a competitive total rewards package designed to support your financial well-being, professional development, and overall peace of mind including:
  • Competitive base salary range of $78,000-$85,000 annually, targeted to reflect experience, technical expertise, and regional market value
  • Participation in an annual short-term incentive (bonus) program designed to reward operational milestones, strategic accomplishments, and company performance
  • Comprehensive Blue Cross Blue Shield medical plans complemented by robust dental and vision options to ensure complete health and wellness coverage for you and your family
  • Full employer coverage for life insurance as well as short-term and long-term disability, delivering peace of mind and complete financial security against unexpected life events
  • Access to a broad suite of optional supplemental insurance and lifestyle benefits, allowing you to customize your coverage to suit your family's evolving needs
  • Retirement growth with a dedicated 401(k) savings program featuring a generous 5% company match to help accelerate your long-term wealth creation
  • Tuition reimbursement program offering financial support toward advanced degrees, professional certifications, and targeted executive development to power your ongoing career trajectory
  • 12 paid annual company holidays alongside dedicated vacation and sick time, empowering you to rest, recharge, and maintain work-life balance

Learn more about what makes Mycronic a great place at

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