Field Applications Engineer (FAE)Industry Focus: Semiconductor, Security Hardware & Software, Hyperscalers, Networking & TelecomTerritory: North AmericaOpening date: July 2024Location: Remote, US based, Austin, Texas or California preferred. 10-20% Travel required.
What you'll be doing - Supporting strategic accounts, identifying requirements, researching technical solutions, and presenting & demonstrating technical solutions.
- Following up with prospects to identify key customer requirements, providing appropriate levels of information at the right time for interested prospects.
- Educating prospects on PQShield's products and technology, including assisting with creating customer facing demos.
- Documenting technical communication with customers, creating Q&A documents, Statements of Work, quick start guides and similar
- Identifying the technical steps necessary to close opportunities, and work with the Engineering Team to bring those customers on board quickly and with a win-win technical relationship.
- Ensuring that the Engineering Team understands customer requirements and timelines.
- Collaborating with Sales and Marketing Team members on a strategic sales approach.
- Providing clear feedback from customers and prospects to the Management and Engineering Team to help evolve messaging and product positioning.
- Ensuring successful follow through of the sales cycle by maintaining accurate technical information using tools including Google Workspace, Hubspot, Jira, GitHub, etc.
Required Skills And Qualifications- Engineering Degree is desired for success in this role
- 5-10 years of relevant FAE/sales engineering experience, with a history of success.
- Experience with hardware IP cores, security software or embedded solutions to OEMs, defense contractors, semiconductor companies and/or security vendors .
- Experience supporting sales-cycles to large enterprises with complex technical requirements.
- Experience supporting a deeply technical solution, and communicating technical value, to engineers as well as to VP and C level executives.
- History of integrating and demonstrating complex technical solutions.
- Strong communication & product demonstration skills.
- Proven creative problem-solving approach and understanding of hardware IP and security solutions. Experience with cryptography is a plus.
- Strong desire and ability to move up within the organization.
- Self-starter with the ability to work with a team.
- Proficiency with Jira, GitHub and Hubspot.
Some of the perks of working with us:- A competitive compensation package.
- Share options.
- A remote first company. You will work from home most of the time, but will need to join us in the office for planning sessions and key meetings as required.
- Travel for customer meetings and marketing events as needed.
- Health insurance.
- Generous PTO and holiday package.
- Company contributions towards 401K.
- ...and other great benefits.
If you enjoy working as part of a technology company, value the security of our daily digital lives, and love solving hard problems - then we'd love to hear from you.
