Field Applications Engineer

Enstall

$100K — $112K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of related experience or a bachelor's degree in a relevant field.
  • Ability to interpret technical documents and governmental regulations.
  • Strong writing skills for reports and correspondence.
  • Physical capability to lift solar modules up to 50 lbs.
  • Comfortable working at heights, including rooftops.
  • Familiarity with CRM systems like Salesforce and proficiency in MS Excel.
  • Competent in solar layout, design, and installation techniques.
  • Public speaking skills for training sessions.

Responsibilities

  • Plan and execute technical sales visits and training events.
  • Generate reports to track customer and sales engagements.
  • Provide on-the-job training for new opportunities.
  • Gather and report customer feedback for product improvements.
  • Coordinate training efforts with non-competing manufacturers to boost demand.
  • Develop educational materials for new products and services.
  • Maintain records and provide market intelligence at weekly meetings.
  • Design photovoltaic layouts to support sales and user engagement.

Benefits

  • Paid time off (PTO) and 12 observed holidays.
  • 401(k) matching and long-term incentive plans.
  • Opportunities for professional development and educational assistance.
  • Inclusive and collaborative work culture.
  • Potential for annual bonuses or commissions based on position.
Full Job Description


What You'll Do

The Field Applications Engineer is primarily responsible for cultivating business opportunities through activities such as technical product application support, product demonstrations, joint calls with sales personnel, direct customer visits, and product training. The FAE diligently expands IronRidge's network of influence and leverages their expertise to continually promote the IronRidge value proposition.
  • Plan territory technical sales visits, events, trainings
  • Generate training reports to ensure all customer and sales engagements are being accounted for and captured
  • Coordinate and provide on-the-job (OJT) training for new opportunities on the ground and rooftop
  • Provide customer feedback on improvements to products and/or training content.
  • Leverage professional network, coordinating training and with non-competing solar manufacturers in an effort to generate product demand.
  • Organize and assist in the development of curriculum for new products/services, including reference library, multimedia visual aids, and other educational material
  • Maintain records as needed and report on relevant changes in the weekly meeting to keep everyone appraised of changes in products, market trends, and code compliance.
  • Regularly report on competitive landscape of region and other market intelligence
  • Design PV layouts in IR and other PV design software to support Sales, Distributors, and End Users
  • Accurately document application support questions and calls
  • Provides feedback to Engineering and Product Teams for product development
  • Perform any additional duties as assigned.

What You'll Bring
  • Three to five years related experience and/or training or a bachelor's degree from a 4-year college or university; or equivalent combination of experience and education.
  • Ability to read, analyze, and interpret professional journals, technical installation and engineering, procedures, and governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to lift and carry solar modules up to 50 lbs
  • Must be comfortable working at heights, including rooftop
  • Familiarity with Salesforce (CRM systems), and MS Excel and able to learn and adapt to a variety of software tools.
  • Competency in solar layout, design, mounting, waterproofing, and racking for residential and light commercial installations.
  • Ability to speak in public to small and large groups.
  • OSHA 10 Construction required
  • NABCEP certification a plus
  • Spanish a plus

Where You'll Be Located

This position is based in Northeast with a preference for candidates in New England.

What We'll Offer

We offer competitive compensation determined by each individual's relevant experience, skills, education, and location. We anticipate the base salary for this position to be between $100,000-$112,000/annually, if located in the New Englandmarket. In addition to base salary, Enstall Solar Group employees are eligible for either an annual bonus or commission, depending on their position. If your desired salary falls outside of these rates, we hope you'll still apply, as there may be other positions that better align.

In addition to a competitive benefit package, we offer team members perks such as paid time off (PTO), a long term incentive plan, 401(k) match, development opportunities, educational assistance, 12 observed company holidays, paid parental leave, and a collaborative, inclusive culture just to name a few!

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