Waters Corporation

Field Application Scientist

Waters Corporation • $90K — $130K *
San Francisco, CA 94112In-Person
Pharmaceuticals & Biotech
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Ph.D. in Analytical Chemistry, Biochemistry, or related field (1-2 years experience) or Master's degree with 3-5 years experience; Bachelor's with 5+ years LC/MS experience accepted.
  • Expertise in liquid chromatography and mass spectrometry method development and troubleshooting required.
  • Experience with tandem and high resolution mass spectrometry instruments essential.
  • Familiarity with large molecule applications, such as peptide mapping and nanoflow chromatography, preferred.
  • Background in metabolomics/lipidomics in clinical research is advantageous.
  • Understanding of clinical or forensic LC-MS/MS workflows is a plus.
  • Willingness to travel 50-75% throughout the U.S. and Canada, with preference for candidates near major airports.

Responsibilities

  • Train and support customers on Waters LC/MS instruments, both remotely and on-site.
  • Demonstrate clinical solutions via sample analyses in demo lab facilities.
  • Provide technical support to sales through joint visits and trade events.
  • Collaborate with the service team to analyze data and recommend corrective actions.
  • Manage customer expectations with clear communication and follow-up.
  • Build strong, advisory relationships with customers to enhance laboratory operations.

Benefits

  • Continuous training provided by a global Clinical Applications and Support Team.
  • Opportunity to develop in a cutting-edge diagnostics environment.
  • Work in a passionate, agile team focused on innovation.
  • Engage with a diverse customer base across clinical and forensic sectors.
Full Job Description
Overview

As a Field Application Scientist, you will support both our clinical and forensic customers through pre-sales and post-sales activities. Reporting to the US Applications and Support Manager, you will join a passionate, agile team to develop innovative solutions to address high unmet needs and establish Waters as the leader in clinical LC-MS diagnostics markets.

Responsibilities

What do our Field Application Scientists do? Below are some of the key responsibilities:
  • Train and support our customers with their Waters LC/MS instruments, both remotely and on-site.
  • Demonstrate Waters clinical solutions to our customers through sample analyses in our demo lab facilities.
  • Support our sales colleagues with technical expertise through joint visits, trade shows, and internal meetings.
  • Work closely together with our service organization by analyzing and reviewing system and scientific data, to determine the source of problems and recommend corrective actions.
  • Manage customer expectations by communicating work performed and providing follow-up plans if required.
  • Build strong rapport and trusted advisor partnerships with our customer base to provide them with suitable advice and support on Waters products and services - always looking for potential opportunities as to how Waters can further advance their laboratory operations.

To achieve the above, you will get the best possible training by our global Clinical Applications and Support Team and embark on a continuous learning and development pathway.

Qualifications

Who are we looking for?
  • The ideal candidate will have a Ph.D. in Analytical Chemistry, Biochemistry, or a related discipline with 1-2 years of experience, or, a Master of Science degree with 3-5 years of experience. Candidates with a Bachelor's degree will be considered with more than 5 years of in-depth LC/MS experience.
  • We are seeking a true expert in liquid chromatography and mass spectrometry method development and troubleshooting. Familiarization with Waters instruments and software (Waters_Connect and MassLynx) is a plus.
  • The ideal candidate will have experience with both tandem mass spectrometry instruments and high resolution mass spectrometry instruments.
  • We are seeking a candidate with experience in large molecule applications such as peptide mapping, peptide quantitation, proteins, or nanoflow chromatography as it relates to large molecule mass spec.
  • Experience with metabolomics/lipidomics applications in a clinical research domain is an advantage.
  • Understanding of clinical or forensic LC-MS/MS workflows is an advantage.
  • This position will require 50-75% travel throughout the U.S. and Canada. The selected candidate must have a valid driver's license and passport. Preference will be given to candidates in the Pacific and Mountain time zones with close access to a major U.S. airport.
  • We are seeking a personable individual with a passion for customer success, with the ability to explain complex scientific methodology to our customers.
  • Fluency in Spanish is an advantage but is not a requirement for this position.


Key Words

#LC/MS
#HRMS
#massspec
#science
#lab
#chemistry
#analytical
#clinicaldiagnostics
#toxicology
#forensics
#IVDR

About Waters Corporation

Waters Corporation is a publicly traded Analytical Laboratory instrument and software company headquartered in Milford, Massachusetts. The company designs, manufactures, sells and services high performance liquid chromatography, ultra performance liquid chromatography, and mass spectrometry technology systems and support products primarily in the United States, Europe, Japan, and Asia. The company's products are used by pharmaceutical, life science, biochemical, industrial, academic and government organizations working in research and development, quality assurance and other laboratory applications. Waters Corporation's products are sold worldwide through a direct sales force and independent distributors.
Learn more about Waters Corporation
Size
7,800 employees
Market Cap
$20.4 billion
Industry
Consumer Technology
Net Income
$521.5 million
Founded
1905
5 Year Trend
+5.1%
Revenue
$2.3 billion
NASDAQ
WAT
* Ladders Estimates

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