We are seeking an experienced Field Application Engineer to work out of a home office and be based in the state of
Kansas/Oklahoma or Texas.This position has the potential to earn a total compensation package (salary + variable) between $90,000 - $120,000. How you will make a difference @ FARO:- Act as the resident technical and subject matter expert both internally and with customers, quickly and easily solving prospective applications with the product.
- Support Account Managers as the primary technical resource for product and solution demonstrations to end customers. Including creating specific demonstration workflows to harmonize and create consistent messages.
- Coordinate, schedule and provide technical training and support to our customers at either their site, FARO site, via web, or remote within limited but given standards.
- Provide aftersales application support on FARO products to customer specific business requirements, train and advise correct techniques to achieve the results expected to obtain from FARO Products.
- Ensure the quality of the provided technical trainings and demonstrations (self-reliability).
- Ensure that all customers are served within established timing parameters (self-control).
- Collaborate with other Field Applications Engineers and Support Engineers to test workflows, solve problems, and share knowledge, including documenting workflows to share globally both for internal and external use.
- Prepare and maintain training equipment (documents, devices, ...).
- Collaborate with relevant teams/departments from other disciplines within FARO (e.g. Sales, Product Marketing, R&D) to convey customer requirements and respond to functional and technical elements of Requests for Information/Requests for Proposal.
- Act as a backup for the 3rd/4th Level Support within Customer Service
- Responsible for representing the product to customers and at field events such as conferences, seminars, trade shows, etc.
- Support the organization in decision making by providing relevant information/documentation.
You have:- BS Mechanical Engineering, Aerospace, related Engineering, surveying, drafting, or equivalent experience.
- Excellent understanding of 2D and 3D CAD.
- Ability to read and interpret information from blueprints.
- Clear oral/written communications.
- Good language competencies, English essential.
- Interpersonal and team skills.
- This position requires the ability to maintain a valid U.S. driver's license and meet the company's driving eligibility requirements, with or without
- reasonable accommodation.
- Flexible for different working locations (regional travel).
What FARO CREAFORM can offer you: FARO Creaform has excellent benefits for you and your family. We not only care for our employees but also for their immediate family members. We believe in a balanced work-life and have developed programs and benefits plans to support that ethic, such as:
- A competitive paid time off bank and paid holidays.
- Medical, dental, life and AD&D insurance plans.
- Pre-tax flex spending accounts for medical and dependent care.
- 401K with employer match.
- Tuition reimbursement and training opportunities.
- Wellness fairs.
- Frequent lunch and learns to help educate employees about issues affecting their lives.
- Other employee events.
Join us. Become part of a dynamic organization that values quality, leadership, teamwork, honesty and openness as a way of life in conducting our business. #LI-JH3
CompensationEmployee Type: Salaried
Currency: USD
Salary Minimum: 75,000
Salary Maximum: 95,000
Incentive: Yes
Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.
For more information on AMETEK's competitive benefits, please click here.
