The Director, COO / Business Manager will provide first-line business management, governance coordination, execution discipline, and operating structure for new and expanding FICC initiatives.

The role will partner with Trading, Sales, Quantitative Analytics, Technology, Risk, Finance, Operations, Legal, Compliance, Model Governance, and other control functions to support business growth, product development, analytical and risk capabilities, electronic trading, and front-to-back operating readiness.

The purpose of the role is to translate FICC strategy into coordinated execution and ensure that new capabilities are developed and scaled through a controlled, sustainable, and well-governed operating model.

Specific Responsibilities

• Maintain integrated roadmaps across strategic initiatives, product development, trading capabilities, analytics, risk infrastructure, electronic trading, operating processes, and control priorities.

• Track deliverables, milestones, dependencies, accountable owners, key decisions, open issues, risks, remediation items, and executive reporting.

• Support business planning, expense and headcount management, resource prioritization, performance reporting, and materials for senior management and governance forums.

• Coordinate new-product and business-expansion readiness across the Front Office, Technology, Risk, Finance, Operations, Legal, Compliance, Accounting, Market Data, and other relevant partners.

• Establish readiness criteria for launching or expanding products, client capabilities, books, markets, venues, trading workflows, analytical tools, and supporting infrastructure.

• Coordinate first-line governance activities, including ownership, intended use, implementation readiness, testing, approvals, change control, issue remediation, ongoing monitoring, and evidence retention.

• Support the controlled rollout of pricing, analytics, risk, scenario, P&L explain, trading, and management-reporting capabilities, including testing, parallel runs, reconciliation, adoption, and issue resolution.

• Coordinate electronic and algorithmic trading readiness, including pricing and risk dependencies, trader configuration, limits, monitoring, escalation protocols, execution connectivity, and downstream operating impacts.

• Identify front-to-back operating gaps and work with business and functional partners to address root causes rather than rely on recurring manual workarounds.

• Provide management visibility into business performance, delivery status, operating risks, control readiness, resource requirements, and decisions requiring escalation.

Role Mandate

The mandate of the Director, FICC COO / Business Management is to convert business strategy into controlled execution. The role will ensure that new products, trading capabilities, analytical and risk infrastructure, electronic workflows, and related business initiatives are coordinated across the Front Office and its functional partners and are ready to scale commercially, operationally, and within the firm’s control framework.

This is a first-line business management role. The position will not independently approve models, perform model validation, authorize production technology releases, establish accounting policy, make trading decisions, or replace independent risk and control functions.

Qualifications

• Bachelor’s degree in finance, economics, business, mathematics, engineering, computer science, or a related discipline.

• Ten or more years of relevant experience in capital markets, trading business management, product development, platform delivery, risk, finance, operations, technology, or a related function.

• Strong understanding of FICC products and the front-to-back trading lifecycle, including pricing, execution, booking, risk, P&L, controls, and post-trade processes.

• Experience coordinating complex initiatives across Front Office businesses, Technology, Risk, Finance, Operations, Compliance, and other control partners.

• Familiarity with new-product governance, electronic trading, analytical and risk infrastructure, model governance, or controlled technology deployment.

• Demonstrated ability to translate strategic objectives into structured plans, clear ownership, measurable deliverables, readiness criteria, and concise executive reporting.

• Strong judgment, organizational discipline, written communication, and ability to influence senior stakeholders across business and functional organizations.

• Ability to operate effectively in a developing environment where commercial growth, product expansion, infrastructure development, operating-model design, and control requirements must advance together.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.