Gem

Federal Program Manager (Salesforce)

Gem$120K — $150K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-10+ years of IT program management in complex Federal environments
  • Preferred experience leading Salesforce programs
  • Strong strategic planning and governance skills
  • Exceptional stakeholder management and technical communication skills
  • Proven track record of managing cross-functional teams in cleared environments
  • US Citizenship required
  • Bachelor's degree required
  • Active Secret Security Clearance preferred or willingness to attain

Responsibilities

  • Manage overall Federal program delivery within scope, timeline, and budget
  • Own execution of program elements including schedule and risk management
  • Serve as primary contact for cleared Federal stakeholders
  • Track and report performance metrics to clients and leadership
  • Ensure compliance of all deliverables with Federal standards
  • Collaborate across teams to drive program success
  • Proactively escalate and mitigate critical risks and issues

Benefits

  • Hybrid work environment with in-person client visits in Northern Virginia/DC
  • Opportunity to lead a highly visible and impactful program
  • Engagement with cross-functional teams in a dynamic setting
  • Work within a supportive company culture that values diversity in applicants
Full Job Description
Federal Program Manager

Location: Hybrid- In-person expectations include client visits (Northern Virginia/DC)

Job Summary:

Thunder Federal is seeking a Program Manager to spearhead and own a large-scale Salesforce Program. This person will serve as the senior customer-facing delivery lead for a complex, highly visible program.

The ideal candidate brings deep experience with Federal SaaS delivery. This position requires strong leadership, governance, and planning capabilities, as well as experience operating at the intersection of business strategy, digital delivery, and client management.

Responsibilities:

  • Manage overall Federal program delivery, ensuring adherence to scope, timeline, and budget
  • Own program execution across schedule, risks, reporting, release readiness, and cross-workstream coordination
  • Serve as the primary point of contact for cleared Federal stakeholders
  • Track program performance metrics and provide transparent, timely communication through executive-level status reports and program dashboards to Federal clients and internal leadership.
  • Ensure all program documentation, deliverables, and reporting comply with Federal standards, including security and reporting requirements for Salesforce Government Cloud Plus environments.
  • Collaborate with architects, developers, Business Analysts (BAs), and Quality Assurance (QA) resources to ensure overall program success.
  • Escalate critical risks and issues proactively and implement strategic mitigation strategies.


Qualifications:

  • 7-10+ years of IT program or project management experience within large-scale, complex Federal environments
  • Experience leading Salesforce-based programs is highly preferred
  • Strong strategic planning, governance, and organizational skills.
  • Exceptional stakeholder management skills with a demonstrated ability to communicate technical concepts
  • Proven ability to lead cross-functional teams and manage complex programs in cleared delivery environments.
  • US Citizenship required
  • Bachelor's degree required.
  • Active Secret Security Clearance preferred, or willingness to attain Secret Clearance
  • PMP preferred


Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If most of this job description describes you, then we encourage you to please apply for this role.

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