Motorola Solutions

Federal Field Service Manager

Motorola Solutions$90K — $120K *
US-Anywhere
+ 2 other locationsRemote
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or 3+ years of relevant experience in telecommunications or related fields.
  • Extensive background in network diagnostic evaluation and performance assessment.
  • Professional certifications such as JNCIA or NRS I are highly preferred.
  • Advanced expertise in routing protocols like BGP, OSPF, and ISIS.
  • Practical experience in strategic MPLS design and deployment.
  • In-depth knowledge of LAN switching protocols and implementation.

Responsibilities

  • Provide technical oversight and strategic direction for a team of Field Engineers.
  • Manage strategic planning for event builds and implementation methodologies.
  • Assist in the architecture design and lifecycle management of ASTRO 25 networks.
  • Evaluate third-party vendor hardware for compliance with design requirements.
  • Conduct thorough network topology assessments and troubleshooting activities.
  • Lead efforts to maintain best practices for network design and operational excellence.

Benefits

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
Full Job Description
Job Description

The Onsite Federal Field Services Manager, based in Washington, D.C., provides technical oversight and strategic direction for a team of Field Engineers and Service professionals. This role ensures the architectural maintenance and operational integrity of mission-critical backhaul infrastructures, including ASTRO 25, WAVE VOIP, and related technologies. As a key leader, the manager oversees field service technicians and technical system managers, ensuring the secure, efficient management of IP networks for federal, state, and local government agencies.
  • Manage strategic planning for event builds.
  • Collaborate to define strategy, establish implementation methodologies, and ensure alignment with technical requirements.
  • Assist in the architecture design and lifecycle management of mission-critical ASTRO 25 backhaul networks and adjacent technologies.
  • Continue documentation standards, including the creation of detailed network diagrams and technical drawings.
  • Evaluate third-party vendor hardware and provide rigorous oversight of subcontractors to ensure adherence to design requirements and project schedules.
  • Manage team resources and personnel assignments to fulfill contractual obligations and support mission-critical operations.
  • Conduct comprehensive network topology assessments, performance reporting, and advanced diagnostic troubleshooting.
  • Lead the engineering community in adopting and maintaining best practices for network design and operational excellence.


Candidate Skill:
  • Demonstrate proficiency in comprehensive network architecture and design methodologies.
  • Extensive background in the diagnostic evaluation and performance assessment of active network infrastructures.
  • Professional certifications such as Juniper Network Certified Internet Associate (JNCIA), Nokia Routing Specialist I (NRS I), or equivalent industry credentials are highly preferred.
  • Advanced expertise in routing protocols, including BGP, OSPF, ISIS, and other relevant technologies.
  • Practical experience in the strategic design and deployment of MPLS solutions.
  • In-depth knowledge of LAN switching protocols and their implementation.
  • Technical proficiency with hardware from leading vendors such as Juniper, Nokia, and HP.
  • Comprehensive understanding of various transport media, including Metro Ethernet, Frame-Relay, and SONET.
  • Substantial knowledge regarding physical layer technologies, specifically fiber, copper, and microwave backhaul.
  • Prior experience managing Motorola ASTRO 25 system architectures.
  • Technical mastery of Microsoft Office Suite, Visio, and Google Workspace applications is required.
  • Skillful use of command line and GUI-based interfaces for equipment provisioning and configuration.
  • Familiarity with Network Management Applications is strongly preferred.
  • Self-directed professional with superior interpersonal skills and exceptional written and verbal communication abilities.
  • Commitment to collaborative engagement and building strong partnerships with colleagues, customers, and external vendors.
  • Aptitude for mastering MSI internal processes, product portfolios, and network management solutions.
  • Sophisticated knowledge of ASTRO 25 wide-area voice and data systems, encompassing OTAR/OTAP, MoM, and CAC-PIV cyber security technologies.


Candidate Requirements:
  • This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.
  • Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract(s)
  • Must be willing to obtain a DHS Public Trust Clearance
  • Must be able to be onsite daily at the customer's location in Washington, D.C.


#LI-CC1

Target Base Salary Range: $90,000 - $120,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements
  • Bachelors degree OR 3+ years of experience with one or more of the following: LMR, RF Systems, Radio Communications, Radio Frequency, Management, Motorola equipment, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Public Safety, Engineering, Networking Equipment, IP Networking, Solutions Architecture, ASTRO 25, P25, WAVE VoIP, or Military experience
  • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
  • Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract(s)

Travel Requirements
Under 10%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:
  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!


About Motorola Solutions

Motorola provides products, technologies, and services for mobile, wireline digital communication, information, and entertainment applications. Its product portfolio includes smartphones operating on the Android operating system, feature phones, media tablet devices, wireless accessories, and more. Its range of smartphone products includes the Moto X first generation, Moto X second generation, Moto G first generation, Moto G second generation, and more. It is also the manufacturer of Moto 360, a smartwatch that provides services such as notifications, updates, and other related features. It also provides monitors, cordless phones, applications, and accessories such as cases, wireless headsets, wireless speakers, and more. In addition, it provides multimedia content, including video, voice, messaging, and cloud-based and Internet-based applications and services to multiple screens such as mobile devices, televisions, media tablets, and personal computers. Its Medios service platform enables service providers to deliver content on devices. Motorola is based in Chicago, Illinois. It primarily sells its products in the United States, China, Brazil, and Singapore. Motorola currently operates as a subsidiary of Google Inc.

Motorola Solutions Careers

Join the dynamic team at Motorola Solutions today and be part of a company renowned for its relentless innovation, leadership in technology, and a commitment to professional excellence. As a global leader in communications and electronics, Motorola Solutions offers unparalleled job opportunities designed to empower your career growth and development. Work You’ll Do At Motorola Solutions, you will collaborate with a diverse team of experts who are at the forefront of technological innovation and public safety solutions. Our work impacts lives, ensuring safety and security for communities around the world. You will be part of a culture that values diversity, equity, and inclusion, and where every team member’s contribution is valued. Lead in Innovation and Technology Motorola Solutions is not just about radios and hardware; we are at the cutting edge of software solutions, AI, and data analytics. By joining our team, you will work on groundbreaking projects that redefine how public safety communicates in the digital age. Your work will help develop smart solutions that keep people safe and businesses thriving. Grow Your Career With Motorola Solutions, your career trajectory is boundless. We offer a variety of professional development and leadership training programs to help you hone your skills and advance within the company. From internships to full-time positions, Motorola Solutions is committed to nurturing talent and fostering an environment where innovation thrives. Benefits and Culture Our employees enjoy a competitive package of benefits that supports their life and well-being. These include health, vision, and dental insurance, employee assistance programs, and flexible working arrangements. At Motorola Solutions, we believe in maintaining a work-life balance that fosters both personal and professional growth. Join Our Team Explore the numerous employment opportunities at Motorola Solutions. Whether you are a seasoned professional or a recent graduate, we have positions ranging from engineering to marketing, sales to project management. We are hiring individuals who are passionate, curious, and ready to drive change. Networking and Professional Development Motorola Solutions values networking and connections within the industry. We encourage our employees to engage in various professional groups and forums to enhance their networking skills and industry knowledge. This engagement is pivotal in fostering a collaborative environment and sparking innovation within our teams. Internship Programs Our internship programs offer a robust introduction to the world of public safety solutions and communications technology. Interns at Motorola Solutions gain hands-on experience, working alongside seasoned professionals and participating in projects that make real-world impacts. Stay Connected Join the Motorola Solutions career community to stay updated on new job openings, company news, and industry developments. Tailor your job search with our career tools and get tips on crafting the perfect resume and acing your interview. Search Motorola Solutions Jobs Ready to start your journey with Motorola Solutions? Search open positions that match your skills and interests. We are looking for individuals who are driven, creative, and ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Motorola Solutions.
Learn more about Motorola Solutions
Size
18,700 employees
Market Cap
$42.7 billion
Industry
Net Income
$949 million
Founded
1928
5 Year Trend
+6.2%
Revenue
$7.4 billion
NASDAQ

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