FCM Meetings & Events - Global Head of Sales - New York, NY

Job no: 531854
Brand: FCM Meetings & Events
Work type: Full time
Location: New York
Categories: Sales and Customer Service

About The Opportunity

FCM Meetings & Events is seeking a Global Head of Sales to lead and scale our commercial growth engine across markets. This is a high-impact leadership role driving new business, client expansion, and revenue performance across a dynamic global portfolio. You'll shape the future of M&E by building world-class sales strategies that deliver on our 2030 ambition and $1B TTV target. Join a collaborative global leadership team where your influence directly drives growth, innovation, and client success.

Key Responsibilities
• Lead and execute the global sales strategy aligned to M&E 2030 growth ambitions and $1B TTV target
• Set and govern revenue targets across all regions and service lines, ensuring accountability for growth
• Drive margin mix optimisation across the portfolio, prioritising high-margin service lines
• Lead global sales teams across AMER, EMEA, APAC, and AU with a focus on acquisition and expansion
• Establish consistent global sales methodologies, including CRM discipline and pipeline management
• Act as executive sponsor on strategic, high-value commercial pursuits
• Build and maintain a robust, high-quality pipeline across regions and service lines
• Develop targeted acquisition strategies across industries, client segments, and geographies
• Lead Strategic Meetings Management (SMM) go-to-market strategy and enterprise client engagement
• Enable progression from transactional services to full program ownership across clients
• Partner with account teams to grow existing client relationships and increase wallet share
• Collaborate with Marketing to align campaigns, positioning, and pipeline generation efforts
• Champion brand consistency and represent FCM M&E at industry events and client engagements
• Partner with Sales Enablement to deliver tools, training, and onboarding excellence
• Drive adoption of sales frameworks, CRM practices, and commercial tools globally
• Lead, develop, and inspire high-performing global sales teams
• Establish KPIs focused on revenue, margin contribution, and pipeline quality
• Translate market insights into competitive positioning and go-to-market strategies
• Own global sales reporting, forecasting, and pipeline visibility
• Partner with Finance and Operations on pricing, deal structuring, and commercial governance
• Collaborate across brands and stakeholders to maximise shared opportunities
• Act as the voice of the customer internally to inform strategic decisions
• Other duties and tasks as assigned
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.

Experience & Qualifications
• Proven experience leading and scaling global or multi-regional B2B sales teams
• Demonstrated success achieving and exceeding revenue targets
• Experience in Meetings & Events, corporate travel, or professional services environments
• Strong knowledge of M&E service lines including venue finding, managed meetings, SMM, event management, and group travel
• Proven ability to sell and position SMM programs to enterprise clients
• Experience managing complex, multi-stakeholder enterprise sales cycles
• Strong leadership experience across geographically distributed teams
• Track record of aligning Sales, Marketing, and Enablement functions
• Experience with Salesforce or similar CRM platforms
• Familiarity with SPICED, Challenger, or similar sales methodologies
• Experience operating in global matrix organisations
• Minimum 10+ years leading high-performing sales organisations
• Strong cross-cultural leadership and adaptability
• Bachelor's degree in Business, Marketing, or related field (required)
• Postgraduate qualification (preferred)

Work Perks! - What's in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It's also why we offer some great employee benefits and perks outside of the norm.

• Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
• Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
• Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can't miss in our people or service.
• Personal connections: We are a big business founded on personal relationships.
• Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols.
• A career, not a job: We offer genuine opportunities for people to grow and evolve
• We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
• Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED® Gold-certified office spaces, and 1 paid Volunteer Day per calendar year.

Benefits Include:

• Paid Time Off: A comprehensive time off package, including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 8 recognized holidays annually.
• Travel perks/discounts
• Health & Wellness Programs and Employee Financial Wellness Services
• National/International Award Nights and Conferences
• Health benefits including, medical, dental, vision, gender affirming care, and fertility care
• Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability
• Flexible Spending Accounts
• Employee Assistance Program
• 401k program with partial match
• Tuition Reimbursement Program
• Employee Share Plan - Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
• Global career opportunities in a network of brands and businesses

*Vacation, Personal, and Sick time accrual rates will vary based on full-time or part-time employee status. Recognized Holidays are either paid time off or, if required to work due to job requirements, holiday pay rate, and may vary depending on state.

Location - New York, NY

If this sounds like the opportunity you have been waiting for then APPLY NOW.

For this position, we anticipate offering an annual salary of $185,000 plus commission/incentive earnings based on achievable targets. The salary is dependent on relevant factors, including experience, geographic location, and job requirements.

We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

#LI-KB1#MTEV#LI-Onsite

Applications close: 14 Aug 2026 Eastern Daylight Time

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