NorthStar Memorial Group

Family Service Advisor

NorthStar Memorial Group$70K — $100K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Compassionate nature with strong empathy and understanding.
  • Creative mindset open to innovative ways to honor loved ones.
  • Proactive and self-motivated individual with consultative sales experience.
  • Ability to anticipate client needs and deliver tailored solutions.
  • Willingness to engage in extensive training and personal development.

Responsibilities

  • Inspire families by offering meaningful funeral and memorial service options.
  • Utilize consultative sales techniques to provide personalized support to families.
  • Proactively identify and address the unique needs of clients during planning.
  • Generate and nurture leads to build a strong sales pipeline.
  • Collaborate with team members to enhance service offerings and community impact.

Benefits

  • Unlimited earning potential through a commission-based structure.
  • Comprehensive training programs for skill development.
  • Opportunities for career advancement within a national network.
  • Generous commission program allowing control over income.
  • Robust health insurance options, including medical, dental, and vision coverage.
  • 401(k) plan with company matching contributions.
  • Tuition reimbursement for continued education.
  • Additional funeral and cemetery benefits for employees.
  • Employee referral bonuses to incentivize talent acquisition.
  • Recognition programs and annual trips to celebrate achievements.
Full Job Description
As a Family Service Advisor at Graceland/Fairlawn Funeral Home, Crematory and Cemetery in Decatur, IL. You won't just sell, you will inspire and innovate. We offer a financially stable, rewarding career where your efforts are recognized, and your impact is meaningful.

What We Look For
  • Compassionate, Empathy is at the heart of everything we do. We seek individuals who can support families with care, understanding, and respect during life's most sensitive moments.
  • Creatively, we value innovation. You'll be encouraged to think outside the box and bring fresh ideas to help families honor their loved ones in unique and meaningful ways.
  • Proactive, we thrive on initiative. Our ideal candidate is self-motivated, solution-oriented, and excels in consultative sales• anticipating needs and delivering results.


What You Can Expect
  • Unlimited Earning Potential: Enjoy a commission-based structure that offers limitless income based on your sales performance.
  • Help Families: Become a trusted community resource by providing guidance and support to families as they plan their final celebration of life.
  • Extensive Training: We welcome both new and experienced sales talent and offer comprehensive training to sharpen your skills and build your sales pipeline with qualified leads given to you for free.
  • Career Growth Opportunities: Unlock career advancement possibilities within our nationwide network of locations.

Compensation that reflects your character and drive!

The expected annual earnings are in the range of $70,000 to $100,000+.

Exceptional Total Rewards Package
  • Uncapped Commission Program • You control your income
  • Comprehensive Insurance Options
    • Medical, Dental, Vision
    • Life & AD&D
    • Disability Coverage
  • 401(k) with Company Match
  • Tuition Reimbursement
  • Funeral & Cemetery Benefits
  • Employee Referral Bonuses
  • Recognition Programs & Annual Awards Trips


Requirements
  • Must successfully pass a criminal background check.
  • Possess a valid driver's license with a clean motor vehicle record (MVR).

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