Family Engagement & Preservation Services Supervisor

Loudoun County Government

$74K — $129K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; preferred in Human Services field or related discipline.
  • 4 years of relevant human services experience, including 1 year of supervisory experience.
  • Master's degree in Social Work (MSW) is a plus.
  • Experience in child welfare is preferred.
  • Bilingual in Spanish and English is advantageous.

Responsibilities

  • Supervise, train, and evaluate staff according to County and Department policies.
  • Establish performance expectations and provide constructive feedback to team members.
  • Manage recruitment, hiring, and training processes to fill staffing gaps.
  • Oversee case management processes, including intake and crisis intervention.
  • Provide direction in emergency situations and ensure prompt responses.
  • Develop partnerships with community organizations and represent the program publicly.
  • Participate in meetings and special projects to promote team effectiveness.

Benefits

  • Opportunity for meaningful community impact through supportive family services.
  • Access to professional development and training opportunities.
  • Supportive work environment with a focus on teamwork and collaboration.
  • Flexibility of a hybrid telework schedule after initial training period.
Full Job Description
Salary: $74,222.61 - $129,889.56 Annually
Location : Ashburn, VA
Job Type: FT Salary W BN
Job Number: 26-00610
Department: Family Services
Opening Date: 08/24/2026
Closing Date: 9/7/2026 11:59 PM Eastern
FLSA: Exempt
Grade: 126

Introduction

Loudoun County is one of the fastest growing counties in the country, known for its excellent quality of life and strong economy, while embracing its historic presence. Located 35 miles west of Washington DC, Loudoun County offers a diverse blend of cultural, recreational, and educational opportunities. Loudoun County Department of Family Services seeks a dedicated and experienced professional for a Family Engagement & Preservation Services Supervisor.
The successful candidate will join the Prevention & Protective Services division within the Department of Family Services, which envisions better health, safety, and well-being for all. We support individuals and families in the community to live their best lives while advocating for those most vulnerable and respecting their right to self-determination.

Job Summary

The Family Engagement and Preservation Services (FEPS) Program supports families experiencing crises and challenging youth behaviors through prevention, education, and case management services. Program staff partner with families and their support systems to promote the safety and well-being of children and youth, strengthen family relationships, connect families with community resources, and prevent family disruptions.

The FEPS Supervisor reports to the Program Manager and assists with the operational and administrative oversight of the FEPS Unit within the Department of Family Services. This position supervises Prevention Specialists and Youth and Family Support Services Specialists, coordinates intake services, and manages Client Emergency Needs funding requests.

Responsibilities include, but are not limited to:
  • Supervises, trains, and evaluates staff in accordance with County and Department policies and procedures.
  • Establishes performance expectations, provides feedback, addresses performance concerns, and identifies professional development needs.
  • Recruits, interviews, hires, and trains staff when vacancies occur.
  • Supervises interns and coordinates their assignments.
  • Oversees intake, assessments, investigations, crisis intervention, eligibility determinations, case management, prevention and placement services, court actions, and service plans.
  • Provides direction and ensures timely responses to emergency, high-risk, and life threatening situations.
  • Assists with cases as needed, including home visits, service coordination, placement arrangements, documentation, and emergency funding requests.
  • Carries a caseload when necessary and works with families to address safety concerns and reduce risk.
  • Ensures case records, reports, notifications, and database entries comply with federal, state, and local requirements.
  • Manages Client Emergency Needs funding requests, including Promoting Safe and Stable Families and community funds.
  • Initiates and participates in Family Partnership Meetings when appropriate.
  • Addresses client concerns and complaints.
  • Develops partnerships with community organizations, agencies, and service providers. Represents the program on committees and community groups and provides presentations as requested.
  • Researches opportunities for program and service improvements and prepares related data, reports, and presentations.
  • Leads unit meetings and participates in departmental and divisional meetings as needed.
  • Promotes teamwork and develops solutions to complex challenges.
  • Completes special projects and participates in professional development opportunities.
  • Performs other duties as assigned.

Minimum Qualifications

Bachelor's degree required AND, four (4) years of directly related experience in a human services area to include one (1) year of supervisory experience.

Preferred Qualifications:
  • Bachelor's degree with major coursework in a Human Services field.
  • Master of Social Work (MSW).
  • Child Welfare experience.
  • Bilingual skills in Spanish and English.

Job Contingencies and Special Requirements

Employment is contingent upon successful completion of pre-employment background checks including criminal, credit, DMV, and CPS/APS checks.

  • Valid driver's license (driving records may be reviewed annually for continued qualification).
  • Hold or obtain licensure in Social Work, i.e., LCSW or LSW.
  • Hold or obtain additional certifications preferred by the Department.
  • Complete required supervisory training.






Which statement below best describes the highest level of education you have completed?
  • High school diploma or equivalent (GED)
  • Associate degree
  • Bachelor's degree
  • Master's degree or higher

02

If you possess a degree, please indicate whether it is in a Human Services-related field (e.g., Social Work, Psychology, Sociology, Human Services, Counseling, or another closely related field). If you do not possess a degree, select "Not Applicable".
  • Yes
  • No
  • Not Applicable - I do not possess a Bachelor's degree or higher

03

How many years of directly related professional experience do you have in a human services area?
  • No experience
  • Less than 1 year of experience
  • 1 year but less than 2 years of experience
  • 2 years but less than 3 years of experience
  • 3 years but less than 4 years of experience
  • 4 years but less than 5 years of experience
  • 5 years but less than 6 years of experience
  • 6 years but less than 7 years of experience
  • 7 years but less than 8 years of experience
  • 8 or more years of experience

04

How many years of directly related supervisory experience do you have in a human services area (e.g., overseeing staff, conducting evaluations, assigning work)?
  • No supervisory experience
  • Less than 1 year of supervisory experience
  • 1 year but less than 2 years
  • 2 years or more

05

Do you currently hold one of the following Virgina licenses: Licensed Clinical Social Worker (LCSW) or Licensed Social Worker (LSW)?
  • Yes
  • No

06

At times, the Department of Family Services staff must respond to community and or emergency needs caused by inclement weather, natural or human-made disasters, etc. Therefore, in these very rare instances, all DFS staff must be available to work beyond the normal workday to include nights, weekends, and holidays, as required to perform functions of the position and/or situation. In addition, you may be required to work at an alternative worksite(s) within the County to perform duties that support the operational needs of the department. Would these requirements pose an issue for you?
  • Yes
  • No

07

Our work hours are typically Monday-Friday, 8:30 a.m. to 5:00 p.m. on a hybrid telework schedule - Can you work this schedule? (Please note, for the first 90 days all new hires are expected to report in-person during their training period).
  • Yes
  • No

08

Have you ever been convicted of a felony or misdemeanor, other than minor traffic violations?
  • Yes
  • No

09

If you answered "Yes" to the previous question, please provide a brief explanation below, including the nature of the offense and the date of conviction. If not applicable, enter "N/A."
Required Question

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