Facility Manager - Residential Valet OperationsApplication Deadline: 31 August 2026
Department: Operations - Field(OPS001)
Employment Type: Full Time
Location: I37-354_301 MISSION ST
Reporting To: Senior Operations Manager
Compensation: $38.28 - $47.00 / hour
DescriptionMillennium Tower, one of San Francisco's most iconic luxury residential towers, is seeking an experienced
Facility Manager to lead daily operations and help redefine luxury residential living through world-class hospitality and service excellence.
The
Facility Manager is responsible for overseeing the day-to-day operations of our prestigious luxury high-rise association,
Millennium Tower, located in San Francisco, CA. The Facility Manager ensures exemplary valet service to residents, necessitating a background in luxury hotels or hotel residences. The preferred candidate will demonstrate outstanding leadership qualities, meticulous attention to detail, and a dedication to providing exemplary service.
The Facility Manager ensures the safe and efficient parking operations, while delivering service that exceeds our customer/client's expectations. This role is responsible for assisting the Operations Manager in all aspects of operating the parking facility including: staff management, revenue control, safety, and client relations.
Key Responsibilities- Assist in the supervision of location staff including: delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards.
- Provide support to Operations Manager in regard to hiring, onboarding, scheduling, and training new employees.
- Act as a point of contact to client or Property Manager; attend location meetings as appropriate, and respond to client requests in order to maintain a good working relationship.
- Monitor maintenance of the facility and associated premises to ensure that the garage/lot is clean, safe, and maintained to standards; supervise on-going maintenance projects to ensure quality and timely completion.
- Assist in the supervision of ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness.
- Assist Operations Manager in preparing daily, weekly, and monthly operating reports as required.
- Fill in to provide coverage for front line positions, as needed.
- Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests.
- Immediately respond to reports of accidents, incidents or safety concerns.
- Communicate professionally at all times with guests, client, and teammates.
OTHER DUTIES:Please note this job description is not designed to cover or contain an all-inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.
Skills, Knowledge and Expertise- At least 18 years of age
- Excellent written and oral communication skills
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Experience in account management and revenue collection
- Previous supervisory experience
- Previous in the parking industry, preferred
- Must successfully pass a background check, in accordance with company policy and applicable laws
BenefitsJoin our team and enjoy an outstanding benefits package, including:
- Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
- Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
- Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
- 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
- Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
- Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.
