Co-operators

Facilities Specialist - Bilingual (English and French)

Co-operators • $60K — $100K *
Ottawa, ON K1G 3J6In-Person
Real Estate & Construction
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 6-9 years of experience in Facilities or Building Operations Management
  • Post secondary degree in Business Administration or Facilities Management
  • Facility Management Professional (FMP) designation is required
  • Certified Facility Management Certificate and/or Certified Records Managers (CRM) is an asset
  • Bilingual in English and French, essential for servicing clients and teams

Responsibilities

  • Enhance in-office experience and manage daily operations
  • Oversee major projects like relocations and technology integrations
  • Support enterprise mobile services at multiple locations
  • Maintain and recertify WELL, LEED, Net Zero, and BOMA Best certifications
  • Liaise with landlords and building contacts to ensure service quality
  • Coordinate staff relocations and ergonomic requirements
  • Provide ongoing feedback on staff performance for development

Benefits

  • Training and development opportunities
  • Flexible work options and paid time off
  • Holistic well-being programs and supportive workplace culture
  • Paid volunteer days for community involvement
  • Comprehensive total rewards package including retirement savings, health benefits, and mental health support
Full Job Description
Company: CGL
Department: Facilities Operations
Employment Type: Regular Full-Time
Work Model: Office Based
Language: Bilingualism in English and French is required.
Additional Information: This role is currently vacant

The Facilities Specialist is responsible for enhancing the in-office experience and managing the daily operations to ensure that timely services are provided to support the business. The specialist will support their home location while having a solid understanding and the flexibility to support multiple locations and organizations both onsite and virtually. The role includes overseeing major projects such as relocations, decommissioning and technology integrations, serving as site lead and coordinating with vendors to ensure timely project completion. Additionally, the specialist provides guidance to the team, promoting a professional, healthy and safe work environment.

How you will create impact:

  • Responsible for enterprise mobile support to all locations within the Real Estate and Workplace Services portfolio both onsite and virtual.
  • Complete, update and test annual life safety (BCP) plans that support the business, building and HR requirements. Participate and support BCP programs and testing at the home location and enterprise wide.
  • Maintain and solution enterprise practices such as testing, monitoring, reporting to maintain and recertify WELL, LEED, Net Zero, BOMA Best certification associated with our real estate portfolio.
  • Partner with service providers to ensure standards are met, contractual agreements are adhered to that support the operations and business requirements.
  • Liaise with landlord and building contacts regarding contracted services to ensure service expectations are met efficiently and effectively including deficiencies, repairs and maintenance, lighting, heating, cooling, grounds, and cleanliness. (Leased Buildings)
  • Partner and participate with other Real Estate & Workplace Services teams to successfully execute small to large projects or upgrades.
  • Coordinate staff moves, reconfigurations and large relocations, including new hire requirements, managing ergonomic requirements, furniture repairs and office maintenance.
  • In partnership with the Supervisor, Facilities Operations, participate in recruitment selection, technical training, and skill development of staff to ensure they have developed solid critical thinking skills and make sound decisions.
  • Provide the Supervisor, Facilities Operations, with on-going and timely feedback on staff performance and core competencies for the purpose of performance reviews and staff development.
  • Oversite to all Facilities Operations expenses ensuring they align to services provided and coded appropriately.


How you will succeed:

  • You influence change and are committed to continuous improvement, in order to exceed client expectations.
  • You leverage critical thinking skills to identify problems and proactively propose solutions.
  • Your strong communication skills allow you to clearly convey messages.
  • You're an effective team player who shares knowledge to support our peers.


To join the team:

  • You have 6-9 years of experience in Facilities or Building Operations Management
  • You have a post secondary degree in Business Administration or Facilities Management
  • You hold the Facility Management Professional (FMP) designation
  • Holding the Certified Facility Management Certificate and/or the Certified Records Managers (CRM) is an asset
  • Proficiency in both English and French is essential to the main duties in this role, including servicing and communicating primarily with majority anglophone and francophone clients, groups, and teams. The essential non-French duties are not assignable to adjacent or other team members.


What you need to know:

  • You will travel occasionally.
  • You are required to have your own vehicle, valid driver's license and insurance.
  • Frequent movement, moderate exertion and the ability to lift or move up to 50lb is required.
  • Potential exposure to conditions that require health and safety protection, such as chemicals, noise, dust and debris.
  • Rotational on-call schedule outside of standard business hours
  • Extended work hours, including evenings and weekends, may be required.
  • Detail oriented work that requires a high degree of mental concentration for extended periods of time.
  • This role involves direct contact with clients and/or service providers in their environment.


What's in it for you?

  • Training and development opportunities to grow your career.
  • Flexible work options and paid time off to support your personal and family needs.
  • A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
  • Paid volunteer days to give back to your community.
  • In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.


Salary information

Expected salary/hourly range $60,574 - $100,956

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

About Co-operators

Co-operators provides auto insurance, home insurance, life insurance, commercial insurance, farm insurance, and group insurance, as well as investment products and property development. They provide travel-related insurance products, hospital and medical coverage, accidental death and dismemberment, vehicle replacement, and hospital and medical coverage insurance.

Co-operators Careers

There has never been a better time to join the dynamic team at Co-operators, a leading company renowned for its commitment to community and sustainability.

Work You’ll Do

Join Co-operators' top-tier team to assist some of the most respected and well-known businesses in navigating their paths to growth and innovation. At Co-operators, the fusion of technology, industry expertise, and leadership in sustainability shapes a unique marketplace position. Engage with a diverse team of business and sustainability advisors to help clients through their transformative journeys. Collaborate with a robust group of professionals dedicated to pioneering change and promoting diversity and inclusion within the industry.

Introducing the Co-operators Business Group Advisory

The team is crafting a market-leading Advisory group to guide well-known companies through their growth and innovation phases, leveraging Co-operators' strong foundation in ethical business practices.

Do Innovative Work

Become part of a team where innovation meets practical application, creating solutions that not only drive business success but also contribute positively to society.

Do Innovative Work

Deliver targeted solutions that leverage deep consulting experience and a commitment to sustainable, innovative practices that are unmatched in the industry.

Be Part of a Great Team

Engage in projects that utilize cutting-edge technology and embrace the comprehensive capabilities of a team committed to excellence and ethical leadership.

Future-proof Your Career

With Co-operators, the potential for professional growth is vast, offering numerous opportunities to advance one's career through continuous training, development, and certification support.

Explore

Discover how Co-operators is leading the way in employee benefits programs, offering extensive diversity training and leadership development to prepare for the future of work.

The Co-operators Leadership and Innovation Alliance

This alliance is dedicated to fostering a culture of leadership and innovation, helping clients and employees alike to navigate the challenges of the modern business landscape. The combined expertise of the team ensures that both innovation and ethical practices drive industry leadership.

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Learn more about Co-operators
Size
5,001 employees
Industry
Finance & Insurance
* Ladders Estimates

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