OpenAI

Facilities Operations Manager

OpenAI$120K — $150K *
US-AnywhereRemote in United States
Technical Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in mission-critical facilities or large-scale technical operations
  • Strong knowledge of electrical, cooling, and building control systems
  • Experience with commissioning and operational readiness programs
  • Led teams and managed third-party vendors effectively
  • Ability to make decisions in high-pressure situations
  • Proficient in developing maintenance and reliability strategies
  • Thrives in fast-paced and rapidly changing environments
  • Effective communicator with both technical and non-technical stakeholders

Responsibilities

  • Lead daily operations of critical facility infrastructure at AI campuses
  • Own readiness activities for new campus deployments and expansions
  • Collaborate with commissioning teams for smooth transitions to operations
  • Develop and enhance operating procedures and maintenance programs
  • Oversee incident response and recovery activities during critical events
  • Conduct root cause analyses and drive corrective action initiatives
  • Manage relationships with vendors and service providers
  • Partner with engineering and deployment teams for infrastructure maintenance
  • Monitor facility performance and capacity utilization
  • Support training and development of facilities operations personnel
  • Ensure compliance with safety and operational standards
  • Establish scalable operational processes for growing infrastructure

Benefits

  • Comprehensive health insurance
  • Flexible work hours
  • Professional development opportunities
  • Work in a cutting-edge technology environment
  • Collaborative and innovative company culture
Full Job Description
About the Role

We are seeking a Facilities Operations Manager to support the commissioning, operational readiness, and long-term operation of next-generation AI data center campuses.

This role sits at the intersection of construction, commissioning, hardware deployment, and facilities operations. You will be responsible for ensuring mission-critical infrastructure is prepared to support hardware deployment, transitioned successfully into production operations, and maintained to the highest standards of reliability and availability.

You will lead day-to-day operational execution across electrical, mechanical, controls, and supporting infrastructure systems while partnering closely with commissioning teams, site operators, vendors, and engineering organizations. This role requires a strong blend of technical depth, operational leadership, and cross-functional execution.

Key Responsibilities
  • Lead day-to-day operations of mission-critical facility infrastructure across AI compute campuses.
  • Own operational readiness activities supporting new campus deployments and infrastructure expansion.
  • Partner with commissioning teams to transition facilities from construction and startup into steady-state operations.
  • Develop, implement, and continuously improve operating procedures, maintenance programs, and response plans.
  • Lead infrastructure incident response efforts and coordinate recovery activities during critical events.
  • Drive root cause analysis investigations and corrective action programs to improve reliability and operational performance.
  • Manage vendors, contractors, and service providers supporting facility operations.
  • Partner with hardware deployment, networking, and engineering teams to coordinate infrastructure changes and maintenance activities.
  • Monitor facility performance, operational risk, and capacity utilization across critical systems.
  • Support staffing, training, and development of facilities operations personnel.
  • Ensure compliance with safety, environmental, and operational standards.
  • Establish operational processes that scale alongside OpenAI's rapidly growing infrastructure footprint. (OpenAI)

Qualifications
  • 8+ years of experience operating mission-critical facilities, data centers, industrial infrastructure, or large-scale technical operations environments.
  • Possess strong knowledge of electrical distribution systems, generators, UPS systems, cooling systems, and building controls.
  • Have experience supporting commissioning, operational readiness, or infrastructure turnover programs.
  • Have led facility operations teams, contractors, and third-party vendors.
  • Are comfortable responding to incidents and making decisions in high-pressure operational environments.
  • Have experience developing maintenance strategies, operating procedures, and reliability programs.
  • Enjoy operating in fast-paced environments with significant ambiguity and rapid growth.
  • Communicate effectively across technical and non-technical stakeholders.

Preferred Skills
  • Experience supporting hyperscale, cloud, AI, HPC, or mission-critical data center environments.
  • Experience with liquid cooling systems and high-density compute deployments.
  • Familiarity with reliability engineering methodologies, root cause analysis, and preventative maintenance programs.
  • Experience supporting large-scale infrastructure deployment programs.
  • Experience working across construction, commissioning, engineering, and operations organizations.
  • Experience scaling operational processes across multiple campuses or geographic regions.

About OpenAI

OpenAI is an artificial intelligence research laboratory consisting of the for-profit corporation OpenAI LP and its parent company, the non-profit OpenAI Inc. The company was founded in 2015 by a group of technology leaders, including Elon Musk, Sam Altman, Greg Brockman, Ilya Sutskever, and John Schulman. OpenAI's mission is to develop and promote friendly AI for the betterment of humanity. The company has developed a number of cutting-edge AI technologies, including GPT-3, a language processing system that can generate human-like text. OpenAI has received funding from a number of high-profile investors, including LinkedIn co-founder Reid Hoffman and venture capitalist Peter Thiel.
Learn more about OpenAI
Size
100 employees
Industry
Founded
2015

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