The
Facilities Manager (age 18+) is responsible for managing the daily directives in areas of maintenance, IT, and landscaping to maintain compliance with Company standards. This is a full-time position that manages subordinate staff and reports to the General Manager.
DUTIES & RESPONSIBILITIESGrounds / LandscapingOur Landscape Team audits, preserves, and revitalizes the Camp-Resort's property, landscaping, and landscape equipment. These team members require 'perseverance' to see that the job gets done through all elements.
- Supervises and trains grounds team; and,
- Oversees landscaping activities, including maintenance of parking areas, roads, and trash removal.
MaintenanceOur Maintenance Team is the backbone of a functional property and is committed to chasing perfection with each wrench they turn. These team members are responsible for the day-to-day functionality of the park's equipment and facilities.
- Knowledge in:
- Electrical, Plumbing, HVAC, Carpentry, Work Orders, etc.
- Responsible for completing preventive maintenance and repairs through-out the resort including park-model cabins and campsites, public spaces, equipment, golf carts, and buildings;
- Supervises and trains the Maintenance team;
- Maintains the operation of utility systems such as heating, air conditioning, and ventilation;
- Manages operations of wastewater treatment to ensure compliance with regulatory procedures and reporting practices, where applicable; and,
- Leading on-site project management, and ordering/working with vendors.
IT- Serve as point of contact for basic IT needs such as the location of internet access points, and security cameras.
Other General Duties- Makes day-to-day decisions within or for a group or department;
- Responsible for establishing standards and setting expectations;
- Schedules team and coordinates workflows to maintain compliance with budget guidelines;
- Participates in the recruitment process and selection of talent for the department
- Responsible for maintaining inventory levels of supplies and equipment for specified departments;
- Responsible for managing the operating budget for their departments;
- Respond to guest inquiries using the company's service recovery guidelines;
- Learn and utilize the reservation system for daily planning (Campspot);
- Present professional appearance and attitude at all times, and maintains a high standard of customer service;
- Serves as the location's Manager-on-Duty on an as needed basis;
- Collaborate with park and home office departments; and,
- Required to perform the same tasks as the individuals they supervise.
EDUCATION/TRAINING/EXPERIENCE- High School diploma;
- 3-5 years' experience in maintenance and facilities management as an individual contributor required (Experience with filtration systems preferred);
- Certified Pool & Spa Operator (CPO) License or Aquatic Facility Operator (AFO) certification is a plus; and,
- Experience in customer service, hospitality, and management preferred.
QUALIFICATIONS/REQUIREMENTS - Basic computer skills;
- Strong organizational, motivational, and leadership skills;
- Excellent communication, customer service, and problem-solving skills;
- Strong attention to detail, speed, and accuracy;
- Ability to multi-task and prioritize in a fast-paced environment;
- Strong work ethic and a positive attitude;
- Required to work nights, weekends, and holidays;
- Be available "on-call" for emergencies;
- Work with minimal supervision; and,
- Maintain composure under pressure.
- Maintain a positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, coworkers, and management
ESSENTIAL PHYSICAL DEMANDS - Able to move up to 50 lbs;
- Must be able to remain in a stationary position;
- Regularly move throughout the location;
- Continuously climb, balance, stoop, kneel, bend, crouch, and crawl;
- Use arms and hands to reach, and lift;
- Constant exposure to outside weather conditions; and,
- Able to communicate verbally, including projecting your voice across distance in normal and loud situations.
Pay Range: $50,000 - $55,000 per hour
