About the Role:As a CBRE Facilities Manager, you will lead the soft services and consumables function for a client account. You'll manage the janitorial, landscaping, and PPE vendor relationships that keep the facilities running, and partner directly with lab managers to ensure consumables - PPE and other lab-required product - are stocked and compliant. This role is soft services-focused.
What You'll Do: - Provide formal supervision to two direct-report Soft Services Managers and oversee the Warehouse Coordinators; monitor training and development, conduct performance evaluations and coaching, and support recruiting and hiring.
- Schedule and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
- Own and manage vendor relationships across janitorial, landscaping, and PPE - coordinating scope of work, service levels, and invoicing.
- Partner with client lab managers to keep PPE and consumables (face masks and other lab-required products) stocked, compliant, and responsive to lab needs.
- Maintain positive client relationships and conduct meetings on unresolved facility issues.
- Prepare and manage operating budgets and variance reports for the soft services and consumables program.
- Perform facility inspections and quality assurance for soft services delivery, following local, state, and federal regulations; suggest operational efficiencies and upgrade opportunities.
- Manage environmental health and safety procedures related to soft services operations.
- Oversee vendor invoicing procedures and review price quotes for the procurement of soft services parts, products, and labor.
- Conduct process and procedure training on soft services and safety best practices.
- Lead by example and model behaviors consistent with CBRE RISE values. Influence parties of shared interests to reach agreement.
- Apply knowledge of own discipline and how it integrates with others to achieve team and departmental objectives.
- Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.
What You'll Need:- Bachelor's Degree preferred with 5-10 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Valid driver's license required. Facility Management certification preferred.
- Hands-on experience managing soft services vendors - janitorial, landscaping, and PPE/consumables - including scope, service levels, and invoicing.
- Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention.
- Comfort partnering directly with lab or research stakeholders on PPE and consumables programs.
- Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
- Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
- Extensive organizational skills with a strong inquisitive mindset.
- Ability to calculate percentages, fractions, and other financial-related figures for budget and variance work.
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Facilities Manager position is $104,500 annually and the maximum salary for the Facilities Manager position is $130,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience.
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
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