About the Role

The Facilities Director will own the strategy and day-to-day operations of mpathic's physical office environments. This role is responsible for managing facilities, vendors, leases, workplace security, office operations, and compliance across multiple locations.

This is an ideal role for someone who thrives on organization, anticipates problems before they occur, enjoys building scalable processes, and is comfortable balancing strategic planning with hands-on execution. As a growing startup, no two days are the same-you'll need to be comfortable traveling between offices, solving unexpected issues, and continuously improving how we operate.

Responsibilities

Facilities Operations

• Own the day-to-day operation of all mpathic office locations.
• Conduct regular site visits to ensure offices are clean, organized, secure, and operating efficiently.
• Develop and maintain workplace standards across all locations.
• Manage office furniture, equipment, storage, and physical assets.
• Ensure offices are appropriately stocked with supplies, snacks, beverages, and workplace essentials.

Lease & Vendor Management

• Manage office leases, renewals, expansions, and landlord relationships.
• Coordinate with legal and finance on lease negotiations and renewals.
• Own relationships with building management and service providers.
• Source, negotiate, and manage vendors including:
  • Maintenance
  • Cleaning services
  • Security
  • HVAC
  • Internet providers
  • Office services
• Track vendor performance, invoices, and service-level expectations.

Maintenance & Workplace Support

• Serve as the primary point of contact for maintenance requests across all offices.
• Coordinate repairs and preventative maintenance.
• Ensure offices remain fully operational with minimal disruption.
• Manage emergency response plans and facility issues when they arise.

Physical Security

• Own office access systems including key cards, badges, and access permissions.
• Manage employee and contractor physical access.
• Maintain visitor procedures and office security protocols.
• Partner with IT and Security on physical security initiatives.

Compliance & Workplace Readiness

• Travel regularly to office locations to audit facilities for operational readiness and compliance.
• Ensure offices comply with company policies, safety standards, and local regulations.
• Support workplace safety programs and emergency preparedness.
• Maintain documentation related to facilities, inspections, and compliance requirements.

Office Experience

• Create welcoming, productive workplace environments for employees and visitors.
• Manage snack and beverage programs across offices.
• Coordinate office improvements and workplace enhancements.
• Partner with People Operations to support employee onboarding and office logistics.

About You

• You love building organized, efficient workplaces.
• You proactively solve problems before they become larger issues.
• You're equally comfortable negotiating a lease, fixing an office issue, or assembling furniture if needed.
• You enjoy working across multiple teams and building strong vendor relationships.
• You thrive in fast-paced startup environments where priorities shift quickly.
• You have exceptional organizational skills and strong attention to detail.
• You're willing to travel regularly between office locations.

Qualifications

• 5+ years of experience in facilities management, workplace operations, office management, or corporate real estate.
• Experience managing multiple office locations.
• Experience managing commercial leases and landlord relationships.
• Strong vendor management and contract negotiation skills.
• Experience managing office budgets and operating expenses.
• Knowledge of workplace safety and facilities compliance requirements.
• Excellent project management and organizational skills.
• Strong communication and relationship-building abilities.
• Comfortable using workplace management software, spreadsheets, and project management tools.

Nice to Have

• Experience supporting high-growth startups.
• Experience managing office build-outs or relocations.
• Familiarity with physical security systems, badging platforms, and access control.
• Experience partnering with IT and Security teams on workplace initiatives.

You'll have the opportunity to build and scale workplace operations at a company shaping the future of trustworthy AI. Your work will directly impact employee experience, operational excellence, and our ability to grow efficiently across multiple locations. If you're someone who enjoys creating order from complexity and building workplaces where people can do their best work, we'd love to hear from you.

Apply Even If You Don't Check Every Box

If you're excited about bringing clinical judgment, training excellence, and quality systems into AI safety evaluation work-and want to help ensure emotionally grounded AI systems are safe and trustworthy-we'd love to hear from you.