Urban Resource Institute

Facilities Director - Homeless Families

Urban Resource Institute • $81K — $90K *
New York, NY 10025In-Person
Education, Government & Non-Profit
Less than 5 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • High School Diploma or GED; College Degree preferred.
  • 4+ years of supervisory building maintenance experience in residential/commercial environments.
  • Basic knowledge of building systems: HVAC, plumbing, carpentry, electrical, drywall, and painting.
  • Proficient in Microsoft Office Suite, especially Outlook.
  • Strong verbal and written communication skills.
  • Experience with diverse populations including LGBTQ+ and those with mental health/substance use issues.
  • Ability to read and understand plans/blueprints.

Responsibilities

  • Supervise work order processes for facilities management.
  • Manage Maintenance Supervisors and oversee outside contractors.
  • Conduct biweekly individual supervision sessions for Maintenance Supervisors.
  • Collaborate on weekly inspections of facility units and common areas.
  • Schedule and coordinate building repairs, reporting outstanding issues.
  • Ensure compliance with URI standards and regulatory guidelines for maintenance.
  • Develop preventative maintenance calendars and support staff professional development.

Benefits

  • Opportunity for professional development and growth.
  • Engagement in meaningful work within community service settings.
  • Diverse and inclusive work environment.
  • Potential for regular exposure to various operational challenges.
Full Job Description
POSITION OVERVIEW

Reporting to the Vice President of Operations, the Facilities Director is responsible to ensure that multiple assigned facilities are maintained in a safe and secure manner consistent with funder requirements, local building codes as well as state and federal building regulations and URI standards. This includes ensuring completion of all building repairs, building maintenance, and contract maintenance services as well as the teams that support completion of these activities.

Salary: $81,000+

MAJOR DUTIES AND RESPONSIBILITIES
  • Supervise the implementation and management of internal and external work order processes for all assigned facilities, ensuring that processes are followed according to our quality management system and that traceability requirements are met.
  • Supervision of Maintenance Supervisors and outside contractors who may be performing work at the assigned sites.
  • Provide and document a minimum of biweekly individual supervision to assigned Maintenance Supervisors and participate/lead facility management meetings as needed and/or directed
  • Collaborate with program leadership and maintenance supervisor to ensure the completion of weekly unit and common area inspections at each facility.
  • Ensure identification, scheduling and coordination of all building repairs and advise program leadership of any outstanding issues
  • Ensure all repairs and maintenance is performed consistent with URI standards and regulatory guidelines
  • Provide support and professional development opportunities for all assigned staff through the development, monitoring and maintenance of individualized performance goals and objectives
  • Develop and maintain a preventative maintenance calendar for the assigned sites.
  • Supervise contracted work and obtain and submit documentation of completed repairs to Central Office as work is completed.
  • Ensure utilization of Building Engines by all sites or other identified software to document maintenance service requests and completed work.
  • Ensure the completion of Service Requests through assignment by the maintenance supervisor
  • Ensure timely turnover of vacated residence units within specified timeframes
  • Ensure par levels of repair materials and cleaning supplies are available through coordination with purchasing department
  • Conduct weekly inspections of the building grounds to ensure that it maintained in a safe and secure manner and is accessible to residents, staff and visitors
  • Provide regular repair and maintenance updates to the Program Director, and Vice President of Operations.
  • Required to be the primary corporate representative, the emergency telephone contact, possibility of being contacted 24-hours per day in emergency situations as well as be responsive to the field staff by communicating in a professional tone for assigned sites.
  • Coordination and participation in snow removal
  • Adhere to all local building codes as well as state and federal building regulations
  • Respond to site emergencies as the situation requires
  • Perform other duties as assigned

SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES
  • High School Diploma or GED equivalent;
  • College Degree is preferred.

REQUIRED SKILLS AND EXPERIENCE
  • A minimum of 4 years of building maintenance experience in a supervisory role in a residential apartment or commercial building environment
  • Basic knowledge of building systems including heating, ventilation and air conditioning, plumbing, carpentry, electrical repairs, drywall repairs and painting
  • Knowledge of Microsoft Office Suite including Microsoft Outlook
  • Good Communication Skills both verbal and written
  • Multi-task in a time sensitive environment
  • Demonstrated experience working with and sensitivity to individuals from varying sociodemographic backgrounds including individuals whom identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with substance use and/or mental health issue
  • Demonstrate solid ability to understand plans/blueprints and complete details to specs.
  • 4 + years' experience in Real Estate/Facilities management.
  • Demonstrate an ability to interface with contractors in order to drive project schedules and to bring project in on time (within budget).
  • Frequently lift or move 50 pounds. Able to travel between sites throughout NYC. Able to work outdoors in adverse conditions (heat or cold).
  • Appointees will be required to possess a driver's license valid in New York, as it is necessary to travel to perform essential duties of the position.
  • Appropriate Certificate of Fitness (F80) from FDNY preferred upon hire

About Urban Resource Institute

Urban Resource Institute (URI) is a nonprofit organization that provides social services to individuals and families in New York City who are experiencing domestic violence, homelessness, and other crises. URI operates a network of shelters and supportive housing programs, as well as a range of other services, including counseling, job training, and child care. The organization was founded in 1980 and is headquartered in New York City. URI is committed to helping people build stable, independent lives and to promoting social justice and equality.
Learn more about Urban Resource Institute
Size
1,000 employees
Industry
Education, Government & Non-Profit
* Ladders Estimates

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