Tata Consultancy Services

Facets QA Lead

Tata Consultancy Services$80K — $120K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of healthcare QA/testing experience
  • Strong understanding of EDI formats (837, 835, 834)
  • Hands-on experience with Facets Claims and Enrollment modules
  • Proficiency in Azure DevOps for QA tracking
  • Knowledge of HIPAA compliance requirements
  • Experience with Medicaid and Medicare enrollment workflows
  • Strong problem-solving and communication skills

Responsibilities

  • Lead testing efforts for Claims, Enrollment, and Billing modules
  • Act as subject matter expert for Claims Processing and EDI transactions
  • Design and execute comprehensive test strategies and cases
  • Perform mock data creation and EDI validation
  • Manage the defect lifecycle and ensure resolution tracking
  • Collaborate with various teams for end-to-end testing validation
  • Drive quality metrics and reporting for release sign-offs

Benefits

  • Discretionary Annual Incentive
  • Comprehensive medical coverage including dental and vision
  • Maternal and parental leave options
  • Legal and financial assistance programs
  • Professional growth incentives such as training reimbursement
  • Flexible time-off policies including vacation and sick leave
  • 401K plan with performance bonuses and student loan refinancing options
Full Job Description
Must Have Technical/Functional Skills
• Strong SME knowledge in Healthcare Claims Processing lifecycle
• Expertise in EDI formats 837 (P/I/D), 835, 834
• Hands-on experience in Facets (Claims + Enrollment modules)
• Proficiency in Azure DevOps (ADO) for QA tracking
• Knowledge of HIPAA compliance and payer systems
• 8+ years of experience in Healthcare QA/Testing
• 4+ years of experience as Test Lead in Facets projects
• Deep understanding of Claims Adjudication & Payment workflows
• Experience in handling claims denials, adjustments, and reprocessing
• Strong exposure to EDI claim and remittance transactions
• Experience in mocking and validating EDI files (837/835/834)
• Knowledge of ITS claims processing (SF, DF, RF)
• Experience in Member Enrollment workflows (Medicaid, Medicare, ACA)
• Understanding of Billing lifecycle for member enrollment
• Hands-on experience with ADO Test Plans, Test Suites, and Defect tracking
• Ability to perform data validation and reconciliation activities
• Strong experience in functional and end-to-end testing
• Familiarity with Agile/Scrum methodologies
• Excellent stakeholder communication and coordination skills
• Experience in risk identification, defect triage, and RCA

Roles & Responsibilities
• Lead end-to-end testing for Claims, Enrollment, and Billing modules
• Act as SME for Claims Processing and EDI transactions
• Validate Facets Claims and Membership workflows
• Design and execute test strategies, test plans, and test cases
• Perform EDI validation (837, 835, 834) including mock data creation
• Manage defect lifecycle, triage, and resolution tracking in ADO
• Ensure HIPAA compliance in all testing activities
• Validate ITS claims processing across SF, DF, RF flows
• Drive quality metrics, reporting, and release sign-offs
• Collaborate with business, development, and partner teams for E2E validation

Generic Managerial Skills, If any
• Leading and Mentoring team members
• Strong problem-solving and critical thinking
• Ability to work with minimal supervision
• Documentation and knowledge sharing
• Excellent communication

Salary Range: $80,000- $120,000 a year

TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

#LI-DNI

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
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