What you will doThe XR Business Development Manager is a senior individual contributor who leads the business development, governance, and operational coordination of Extended Reality (XR) solutions supporting both Trucks Academy and Volvo Group University (VGU) in North America. Reporting to the Director of Training Operations, this shared services role supports training for the dealer distribution network and Volvo Group employees across the region. The role owns the intake, prioritization, and project management of XR initiatives across technical, sales, aftermarket, leadership, and functional learning domains, ensuring solutions align to business needs, learner experience goals, and enterprise learning strategy.
This role serves as the primary business lead for XR solutions in the region, coordinating hardware availability, infrastructure readiness, stakeholder alignment, and solution execution at scale. The XR Business Development Manager acts as product owner across the learning lifecycle and project manager during development and deployment, partnering closely with global XR technology teams, local DigIT teams, subject matter experts, business leaders, learning teams, technology partners, and vendors to deliver effective XR-enabled learning experiences for dealer audiences and approximately 20,000 Volvo Group employees in North America. The role is accountable for managing processes, tools, governance, budgets, vendor relationships, and cross-functional execution to drive measurable business and learning impact.
Key ResponsibilitiesXR Portfolio Strategy & Governance- Develop and manage an XR solutions portfolio aligned to Trucks Academy priorities, VGU learning strategy, and regional business capability needs across North America.
- Serve as the primary intake and triage point for XR use cases, guiding stakeholders toward the right immersive learning and performance support solutions.
- Identify, analyze, and prioritize new XR opportunities that support technical, commercial, aftermarket, leadership, functional, and employee development objectives.
- Establish governance, decision rights, stakeholder cadences, and change control processes to ensure alignment, transparency, and business relevance.
- Translate business capability gaps into actionable XR recommendations, roadmaps, and deployment priorities.
XR Solution Development, Deployment & Dealer Enablement- Lead business development strategies for XR solutions that enhance learning effectiveness, scalability, and learner engagement.
- Act as business lead and project manager for XR initiatives, coordinating requirements, timelines, risks, dependencies, and partners.
- Lead and manage dealer relationships to support successful deployment of XR solutions and capability build-out across the retail network.
- Partner with dealer stakeholders, sales areas, and field teams to ensure operational readiness and strong adoption of XR-enabled learning.
- Gather dealer feedback and performance insights to continuously refine deployment strategies and improve business impact.
- Drive deployment readiness including communication, stakeholder alignment, and go-live planning.
Hardware, Infrastructure & Operational Coordination- Coordinate XR hardware planning, logistics, and lifecycle management.
- Ensure deployment readiness, maintenance, and infrastructure support across the network.
- Partner with IT and operations to maintain standards for accessibility and usability.
- Manage vendors, tools, and processes required to sustain XR delivery at scale
Who are you?Qualifications & ExperienceExperience- 5+ years of experience in XR, learning technology, business development, or related field.
- Experience leading cross-functional initiatives and deployments at scale.
- Experience working with dealer or distributed networks preferred.
- Demonstrated AI fluency, including use of AI tools in learning, content, or performance support environments.
Ready for the next move?At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the company's growth. For this position, the base pay is set at $83,500 - $103,100 annually, and where applicable, bonus eligible. The range for this role, as well as final salary offered, is determined by several factors including, but not limited to, geographic location, work-related knowledge, certifications, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.
In addition to a solid package of compensation and benefits, plus you will enjoy:
• Competitive medical, dental and vision insurance.
• Generous paid time off.
• Competitive matching retirement savings plans.
• Working environment where your safety, health and wellbeing come first.
• Focus on professional and personal development through Volvo Group University.
• Programs that make today's challenging reality of combining work and personal life easier.
Job Category: Competence Development
Organization: Mack Trucks
Travel Required: Occasional Travel
Requisition ID: 32879
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