EXPERIENCED SERVICE ADVISOR

H plus H Group

$60K — $120K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of Service Advisor experience required.
  • Engaging personality with a positive attitude.
  • Strong customer service skills essential.
  • Exceptional communication abilities required.
  • Sales skills for product and service presentations are necessary.
  • Preferred dealership experience in the automotive industry.
  • Must have excellent computer skills and a clean driving record.

Responsibilities

  • Greet customers warmly and understand their vehicle concerns.
  • Communicate maintenance and repair recommendations clearly.
  • Listen actively to customer needs and suggestions.
  • Use technology to enhance the customer experience.
  • Schedule service appointments effectively.
  • Provide knowledgeable responses to customer inquiries.

Benefits

  • Comprehensive health, vision, and dental insurance.
  • Long-term disability and life insurance options.
  • Flexible spending account and 401k with company match.
  • Generous paid time off, including 6 holidays and bereavement leave.
  • Access to paid maternity and parental bonding leave.
  • Employee assistance program for personal support.
Full Job Description
Salary $60,000-$120,000

Job Overview - How You'll Contribute:

Are you an experienced Service Advisor looking for a change? Do you have a passion for providing a Best-In-Class Customer experience? We are adding an Experienced Service Advisor to our Team at H+H Jeep Dodge RAM in Papillion! In this role you will be warmly greeting our Customers, and have an understanding their vehicle-related concerns and communicating the unique presentation points of recommended maintenance or needed repairs. Do you want to work for an employer who knows your value and encourages you to GROW in the company? Bring your talent to H+H Jeep Dodge RAM as a Service Advisor today! $60,000-$120,000
  • Actively listening to our Customers needs and concerns about their vehicle.
  • Ability to communicate the unique presentation points, of recommended maintenance or needed repairs to the Customer.
  • Have a passion for working with people.
  • Utilize the latest technology to ensure an outstanding Customer experience.
  • Schedule:
    • 8:00am to 6:00pm.Monday thru Friday
    • Every third Saturday 8:00am to 1:00pm

Qualifications - What You Need to be Successful:
  • Previous Service Advisor Experience a must!
  • High energy, partnered with a positive attitude.
  • Strong Customer Service Skills.
  • You have top-notch communication skills.
  • Be skilled at selling and presenting products and/or services.
  • Previous dealership experience is preferred.
  • Excellent computer skills.
  • A clean driving record.
  • Ability to operate both automatic and manual transmission vehicles.
  • Ability to read, comprehend information, and perform calculations.
  • Ability to bend, push, climb, lean, twist, reach, kneel, crouch, and perform other maneuvers associated with the position.
  • Able to lift 50-100 lbs. throughout the day.
  • Walk briskly up to 500 yards frequently throughout a shift.

About H+H Jeep Dodge RAM (JDR):
  • Best Places to Work in Omaha.
  • Host of the Annual All Mopar and All Jeep Show.
  • Air-conditioned Service Shop.
  • New State-of-the-Art Facility opened in 2020!
  • Best-in-Class Benefits.
  • Family-owned dealership.
  • Built-in toolboxes for Technicians.
  • Market leading compensation.
  • Best In Class culture - focus on indicators, not results - yearly reviews - trained support staff.
  • State of the art facilities and equipment, toolboxes and special tools provided.
  • Benefits that are competitive with all companies with similar head counts. We evaluate every year and update to lead our market.

How to apply: Please visit our website, www.joinhh.com

Contact: For questions, please email Trish - [email protected].

What We Offer - Why You Want to Work With Us:

Our Mission: We make the lives of our Clients and Associates better by providing a Best-in-Class experience for all.

Our Core Values:
  • Thinking Big and Acting Small
  • Obsessing Over Customer Experience
  • Prioritizing Associate Success
  • Striving to be Better Today Than Yesterday

Benefits:
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Long-Term Disability
  • Life Insurance
  • Accident Coverage
  • Critical Illness
  • Flexible Spending Account
  • 401k with Company Match

Company Provided Benefits:
  • H+H Paycheck Safety Net (Short-Term Disability)
  • H+H Paid Maternity Leave
  • H+H Parental Bonding Leave
  • Employee Assistance Program
  • $15,000 Group Life Insurance Policy paid by H+H

Paid-Time Off (PTO):
  • PTO accrual in first year
  • 6 Paid Holidays, without a waiting period
  • Bereavement Leave (paid)

Discounts:
  • Vehicle Purchase
  • Parts & Service
  • Detailing
  • H+H Shine Shop
  • Appearance Shop

Leadership Development Program:
  • R.O.A.D Academy
    • Real Talk
    • Optimism
    • Awareness
    • Dare
  • Includes 1x1 Coaching
  • Includes a Monthly Masterclass

Community - The H+H Group

H+H proudly supports the Omaha community through strong local partnerships and a commitment to giving back. Every car sale contributes to helping those in need, creating a shared sense of purpose for both our customers and team members.

See our community support: https://hh.group/community/

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