Experienced Ford Automotive Service Advisor

Titus-Will Automotive Group

$75K — $150K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience as a Service Advisor/Writer in a dealership or independent shop
  • Strong customer service and communication skills
  • Ability to thrive in a fast-paced, high-volume environment
  • Valid driver's license and clean driving record

Responsibilities

  • Greet customers and guide them through the service process
  • Write accurate repair orders and clearly communicate service recommendations
  • Build trust and long-term customer relationships
  • Coordinate with technicians to ensure timely, high-quality repairs
  • Meet performance goals while delivering an excellent customer experience

Benefits

  • Medical, Dental, and Vision insurance
  • 401(k) retirement plan (eligible after 90 days)
  • Paid training
  • Employee discounts
  • Earn 1.0 hour of PTO for every 40 hours worked
  • Opportunity to work with multiple brands, including Ford, Toyota, General Motors, and Hyundai
Full Job Description
Experienced Service Advisors to join our high-volume Lakewood Ford service department.

This is an excellent opportunity for a motivated advisor looking for strong earning potential, a busy service drive, and long-term career growth within a stable, family-owned organization.

What We Offer

Compensation & Benefits
  • Pay Range: $75,000 - $150,000 per year (based on experience, performance, and qualifications)
  • Compensation Structure: Base salary plus performance-based incentives
  • Medical, Dental, and Vision insurance
  • 401(k) retirement plan (eligible after 90 days)
  • Paid training
  • Employee discounts
  • PTO: Earn 1.0 hour for every 40 hours worked
  • Highly productive shop with modern equipment and the newest technology

More benefit details available here:
https://tituswilljobs.com/service-advisor/service-advisor-additional-information/

What You'll Do
  • Greet customers and guide them through the service process
  • Write accurate repair orders and clearly communicate service recommendations
  • Build trust and long-term customer relationships
  • Coordinate with technicians to ensure timely, high-quality repairs
  • Meet performance goals while delivering an excellent customer experience

Qualifications
  • 3+ years of experience as a Service Advisor/Writer in a dealership or independent shop
  • Strong customer service and communication skills
  • Ability to thrive in a fast-paced, high-volume environment
  • Valid driver's license and clean driving record

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