Honeywell

Experienced Customer Program Management Professional

Honeywell$90K — $120K *
Salem, OR 97301In-Person
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum of 6 years of experience in customer support management or a related role.
  • Strong leadership and team management capabilities.
  • Excellent strategic thinking and problem-solving proficiency.
  • Solid understanding of program management principles, including risk management.
  • Experience managing customer programs with multiple stakeholders.
  • Strong organizational, time management, and analytical skills.

Responsibilities

  • Lead the execution of customer programs to ensure timely, scoped, and budgeted delivery.
  • Proactively manage program risks and issues to meet objectives.
  • Collaborate with cross-functional teams and customers for successful outcomes.
  • Provide leadership to program teams to enhance accountability and performance.
  • Monitor and report program performance metrics to management and stakeholders.
  • Maintain a full project load while achieving key project metrics.
  • Manage ongoing projects from acceptance to delivery and invoicing.

Benefits

  • Comprehensive benefits package including employer-subsidized Medical, Dental, Vision, and Life Insurance.
  • Short-Term and Long-Term Disability coverage.
  • 401(k) match and Flexible Spending Accounts.
  • Health Savings Accounts and Educational Assistance available.
  • Parental Leave and Paid Time Off, including 12 Paid Holidays.
Full Job Description
Job Description

As an Experienced Customer Program Management Professional here at Honeywell, you will play a vital role in leading and managing customer programs to ensure successful delivery and alignment with strategic business objectives. You will be instrumental in driving program performance, mitigating risks, and fostering collaboration across cross-functional teams to enhance customer satisfaction and business growth.

You will report directly to our Sr Program Management Supervisor and you'll work out of our Salem, OR location on a Hybrid work schedule.

In this role, you will impact the successful execution and delivery of customer programs that contribute to Honeywell's strategic goals, enhance customer relationships, and drive long-term growth and innovation within the organization.

Responsibilities

KEY RESPONSIBILITIES
  • Lead and oversee the execution of customer programs ensuring they are delivered on time, within scope, and budget.
  • Manage program risks and issues proactively to minimize impact on program objectives.
  • Collaborate with cross-functional teams and customers to ensure alignment and successful program outcomes.
  • Provide leadership and guidance to program teams to drive accountability and high performance.
  • Monitor and report program performance metrics to senior management and stakeholders.
  • Maintain full project load while meeting key project metrics
  • Work directly with customers both internal and external on an as-needed basis
  • Manages multiple ongoing projects simultaneously from point of sale acceptance through delivery and installation at customer site to successful invoicing at project completion
  • Works on multiple customer impacting components and systems required for successful implementation of electronic key systems


Qualifications

YOU MUST HAVE
  • Minimum of 6 years of proven experience in customer support management or similar role.
  • Strong leadership and team management skills with the ability to guide and motivate cross-functional teams.
  • Excellent strategic thinking and problem-solving skills to manage complex customer programs effectively.
  • Strong understanding of program management principles and methodologies, including risk management and performance tracking.
  • Experience managing customer programs with multiple stakeholders, ensuring alignment and successful delivery.
  • Strong organizational, time management, project management, and analytical skills


WE VALUE
  • Bachelor's degree in Engineering, Business, or related field.
  • Experience in a global organization and managing programs in a matrix environment.
  • Project Coordinator or Project Management Professional (PMP) certification is a plus.
  • Strong negotiation and influencing skills to drive alignment and resolve conflicts.
  • Ability to adapt to a fast-paced and changing environment while maintaining focus on program goals.
  • Previous experience in a position that required significant exposure to high profile customers and projects


BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: April 21, 2026.

About Honeywell

Honeywell Aerospace is an American company that manufactures aircraft engines, avionics, auxiliary power units (APUs), and other aviation products. The company’s product portfolio includes space equipment, turbine engines, auxiliary power units, brakes, wheels, synthetic vision, runway safety systems and other avionics. President Barack Obama awarded a Honeywell employee the National Medal of Technology for his contributions to air flight safety technology. The company also owns a number of patents related to NextGen technology, aircraft windshields, turbochargers, and more. Honeywell Aerospace was founded in 1936 and is headquartered in Phoenix, Arizona.

Honeywell Careers

Joining Honeywell offers more than just job opportunities; it's a chance to grow with a company known for leadership in innovation and diversity. As a global leader, Honeywell is where your professional journey can reach new heights through a commitment to excellence and continuous improvement.

Work You'll Do

At Honeywell, you'll be part of a team that drives digital transformation across industries. With a focus on sustainability and advanced technologies, Honeywell is not just preparing for the future; we're creating it. Our diverse and inclusive culture fuels our innovation and connects us closer to our customers and the communities in which we operate.

Innovate and Lead

Embrace the opportunity to lead in the marketplace with Honeywell's cutting-edge solutions. Our leadership in areas such as aerospace, building technologies, and performance materials allows you to engage in work that makes a difference. Honeywell is at the forefront of tackling global challenges with innovative technology that improves quality of life.

Career Growth and Opportunities

Whether you're looking for an internship, a graduate role, or a leadership position, Honeywell offers a path to career success. Honeywell's commitment to professional growth is evident in our extensive training and development programs, aimed at expanding your skills and advancing your career.

Join a Dynamic Team

Honeywell's team culture is built on collaboration and respect. With a global team of professionals, you'll network with some of the brightest minds, working together to solve complex challenges. Our commitment to diversity and inclusive growth makes Honeywell not just a great place to work, but a place where your career can thrive.

Benefits and Culture

Honeywell is dedicated to providing employees with a life-work harmony through substantial benefits, including health, education, and retirement plans, ensuring peace of mind for you and your family. Our culture promotes quick learning, flexibility, and adaptation, which are critical in our fast-evolving industries.

Explore Job Opportunities

Discover the range of career opportunities at Honeywell, from engineering to sales, and contribute to our mission of shaping the future. Our hiring process is designed to find not just the right skills but also the right fit for Honeywell's culture.

Stay Connected

Join the Honeywell team to stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.

Apply Now

Ready to apply? Check out the open positions on the Honeywell Careers page. Tailor your resume, prepare for your interview, and take the first step towards a rewarding career at Honeywell.

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Join Honeywell and be part of a team that is dedicated to building a smarter, safer, and more sustainable world.
Learn more about Honeywell
Size
99,000 employees
Market Cap
$143.4 billion
Industry
Net Income
$4.7 billion
Founded
1906
5 Year Trend
-2.6%
Revenue
$32.6 billion
NASDAQ

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