JP Morgan Chase & Co.

Experience & Growth Digital Product Manager

JP Morgan Chase & Co. • $100K — $130K *
Wilmington, DE 19803In-Person
Consumer Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years experience in product management or relevant domain
  • Advanced understanding of product development life cycle and data analytics
  • Proven ability to manage product life cycle activities including strategic development and requirements definition
  • Experience translating complex stakeholder needs into product requirements and roadmaps
  • Ability to manage dependencies across multiple teams and deliver through ambiguity
  • Strong communication and visualization skills for product vision sharing
  • Demonstrated technical and customer problem-solving abilities
  • Experience in leading, developing, and fostering team culture

Responsibilities

  • Develop product strategy and vision that delivers value to customers and the firm
  • Manage discovery efforts and conduct market research for customer solutions integration
  • Own and develop a product backlog aligned with strategic roadmap
  • Track product's key success metrics like engagement and reliability
  • Lead a team of product managers, driving strategy and accountability
  • Drive vision, strategy, and team alignment
  • Analyze data and behaviors to mitigate risks and achieve goals

Benefits

  • Opportunity to work with cross-functional teams
  • Engagement in high-impact product innovation
  • Culture that supports professional growth and development
  • Access to industry-leading digital solutions
  • Commitment to security and privacy in product strategy
Full Job Description
Job Description

As a Product Manager in Channel Experiences & Growth Digital organization, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are growth oriented and responsible for acting as the voice of the customer and developing profitable products that help acquire new customers & deepen the relationships with new customers through contextualized value realization on our digital properties (Web & App). Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, impact and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job Responsibilities
  • Develops a product strategy and product vision that delivers value to customers & the firm.
  • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
  • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
  • Builds the framework and tracks the product's key success metrics such as engagement, growth, feature and functionality adoption, risk posture, and reliability.
  • Lead a team of product managers, driving strategy, accountability & prioritization to deliver on OKR's.
  • Drives vision, strategy & alignment as the leader of the team
  • Analyzes data, behaviors & customer impacts to mitigate risk & achieve OKR's & goals.


Required qualifications, capabilities, and skills
  • 5+ years of experience or equivalent expertise in product management or a relevant domain area
  • Advanced knowledge of the product development life cycle, design, and data analytics
  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Experience translating complex stakeholder needs into clear product requirements, roadmaps, and measurable outcomes in a large enterprise environment.
  • Experience managing dependencies across multiple teams and delivering through ambiguity with a structured, outcomes-driven approach.
  • Strong communication & visualization skills with ability to frequently share product vision and drive clarity on questions/answers needed to deliver features
  • Demonstrated technical and customer problem-solving skills (problem definition, platform context, and technology/approach evaluation)
  • Ability to define, track, and manage product success & business growth metrics.
  • Experience & ability to lead, develop & grow talent as well as build culture within a team
  • Strong business & commercial acumen


Preferred qualifications, capabilities, and skills
  • Demonstrated prior experience working in a highly matrixed, complex organization
  • Experience fostering a culture of innovation and collaboration within cross-functional team
  • Demonstrated ability to lead and coordinate complex initiatives across multiple areas with strong strategy alignment and prioritization
  • Experience partnering closely with engineering, design & marketing teams on technical product strategy and delivery
  • Demonstrated ability to balance innovation with risk management and reliability outcomes for technical products
  • Experience fostering a culture of innovation and collaboration within cross-functional teams


About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Finance & Insurance
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ
CCF
* Ladders Estimates

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