About the RoleWe are seeking a high-caliber Executive Personal Assistant (EPA) to provide seamless, end-to-end operational, personal, and administrative support to our Co-Founder and CEO. Operating within a collaborative Office of the CEO (OCEO), this role goes beyond traditional calendar management-acting as a critical force multiplier for the CEO's professional efficiency and personal lifestyle. The ideal candidate operates with absolute discretion, proactive foresight, and flawless execution across high-visibility executive tasks and intricate household operations.
ResponsibilitiesExecutive & Office Operations- Schedule Management: Manage day-to-day schedule execution, driving meeting efficiency, pre-meeting briefings, agenda preparation, and A/V readiness.
- Calendar Alignment: Oversee dynamic personal calendar management for the CEO and ensure seamless alignment across all OCEO schedules.
- Expense Management: Reconcile and process complex corporate and personal expense reports for the CEO and the OCEO team.
- Culinary Logistics: Coordinate daily lunch, catering, and specific culinary preferences for executive engagements.
- Digital Organization: Maintain network contacts via CRM and oversee highly secure account and password management.
- Document Control: Organize, digitize, and maintain critical legal, financial, and personal documentation with the highest level of confidentiality.
Personal Concierge & Travel Logistics- Complex Travel: Map, book, and execute complex domestic and international travel itineraries (including commercial, private aviation, ground transport, and accommodations) for both professional and personal travel.
- Lifestyle Management: Secure high-demand dining reservations, curate private events, and seamlessly manage personal appointments.
- Gifting Pipelines: Source, manage, and track premium corporate, personal, and holiday gifting pipelines.
Household & Property Operations- Staff Supervision: Supervise household staff, establishing seamless workflows and high standards for drivers, housekeepers, and childcare professionals.
- Property Management: Provide active oversight of primary residences and seasonal properties, managing external vendors and ad-hoc domestic renovation or maintenance projects.
Requirements- Experience: 7+ years of direct experience supporting C-level executives, founders, or high-net-worth individuals (HNWIs) in a fast-paced, in-office environment.
- Cultural & Geographic Fluency: Deep familiarity with New York City and key global hubs.
- Technical Acumen: Advanced mastery of Google Workspace, digital productivity tools, and secure password/contact management software.
- Confidentiality: Flawless discretion with an unshakeable commitment to personal and corporate privacy.
- Mindset: Exceptional multitasking abilities, acute attention to detail, high EQ, and a highly collaborative, "no task too small" attitude.
- Communication: Outstanding written and verbal communication skills, with a proven ability to build synergy alongside the broader support team
The pay ranges for New York-based hires are commensurate with candidate experience.
Pay ranges for candidates working in locations other than New York may differ based on the cost of labor in that location.
Compensation Range for New York Based Hires
$120,000-$145,000 USD
More than just a job
We believe health, happiness, and productivity go hand-in-hand. That's why we're continually looking to enhance the ways we support you with benefits programs and perks that allow every Pagayan to do the best work of their life.
