USAA

Executive Operational Planning Manager-HOH

USAA$93K — $179K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent experience in lieu of a degree.
  • 6 years of project/program management experience with senior executives.
  • Strong relationship-building skills across organizational levels.
  • Experience preparing executive-level communications and briefings.
  • Ability to prioritize tasks effectively in fast-paced settings.
  • Confidentiality management skills.
  • Proficiency in Microsoft Office Suite, especially Word, Excel, and PowerPoint.

Responsibilities

  • Facilitate tactical and operational planning and implementation processes.
  • Monitor, coordinate, document, and communicate progress toward business goals.
  • Evaluate communication relevance and ensure message consistency.
  • Advise and negotiate approval of communication materials with executives.
  • Ensure deliverables meet standards of content and logistics requirements.
  • Develop and submit executive level reports and requirements.
  • Support project teams in organizing employee events and conferences.
  • Identify, measure, monitor, and control business activity risks according to compliance policies.

Benefits

  • Comprehensive medical, dental and vision plans.
  • 401(k) and pension plans.
  • Life insurance and parental benefits.
  • Adoption assistance and a robust paid time off program.
  • 16 hours of paid volunteer time annually.
  • Access to various wellness programs.
  • Career path planning and continuing education resources.
Full Job Description
The Opportunity

The Opportunity

Responsible for providing support to the senior-most leaders through the prioritization and coordination of key deliverables and activities that drive interpretation of business operations and/or Centers of Excellence (CoE) analyses and initiatives, and the development of appropriate action plans and responses to address business issues and/or compliance and regulatory issues. Assists in the development and implementation of strategic and operational plans that drive success within key results areas. Acts as liaison between business operations, both within and across CoSAs, enterprise CoEs and the Function or Line of Business staff member. Provides moderate communications support to senior leadership for Board/Council/Committees, strategic or operational planning events, monthly business meetings, and/or compliance and regulatory requirements

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX. Relocation assistance is not available for this position.

What you'll do:
  • Facilitates tactical and operational planning and implementation processes to assure that management is knowledgeable of process, goals, objectives and strategies.
  • Monitors, coordinates, documents, and communicates progress toward achievement of business goals, objectives, strategies and action plan results.
  • Evaluates the relevance of messages for intended audience and ensures consistency and accuracy.
  • Provides advice and guidance and negotiates approval of communication materials with executive management and subject-matter experts prior to securing final approval from senior executive or Executive Leadership Team member.
  • Ensures deliverables meet established standards of appearance and content and that all logistical requirements are satisfied.
  • Responsible for the development, coordination and timely submission of relevant, broader level ELT and Board/Council/Committee driven requirements.
  • Provides oversight and support to project teams in development and implementation of departmental employee events and business conferences.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.


What you have:
  • Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree.
  • 6 years of project/program management experience supporting senior level executives, corporate event planning and/or managing executive level communications.
  • Ability to build strong relationships and to work with all levels within the organization.
  • Experience developing executive level briefings in support of EC, CEO and BoD deliverables.
  • Demonstrated capability to navigate in a fast-paced environment and prioritize tasks with competing deadlines.
  • Demonstrated ability to manage confidential information.
  • Ability to interact and collaborate positively with executive leadership and communicate concepts clearly.
  • Advanced knowledge of Microsoft Office Suite to include: Word, Excel and PowerPoint.


What sets you apart:
  • Current participant in HOH Cohort 26-2 non-direct hire program in the bank
  • US military experience through military service or a military spouse/domestic partner


Compensation range: The salary range for this position is: $93,770 - $179,240.00

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). #DNP

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

About USAA

United Automobile Insurance Company (UAIC) was incorporated on March 2, 1989 in Miami Gardens, FL to provide a high quality and low cost insurance product to the non-standard automobile insurance market. The company is family owned and it is one of the largest privately held property and casualty insurance companies in the United States.UAIC has a world class information technology department. Their web technology is rated year after year as the easiest to use and most dependable by our agents.

USAA Careers

Joining USAA means becoming part of a family that welcomes diversity and is built on a culture of service and innovation. Our team of professionals is dedicated to providing exceptional service to our members, and we are always looking for passionate individuals to join our dynamic team. Whether you're starting your career or looking to grow professionally, USAA offers a range of job opportunities across various fields. Work You'll Do At USAA, we offer more than just jobs; we offer careers that make a difference. With a variety of positions available, from customer service to IT, you can find the perfect fit for your skills and interests. Our commitment to professional growth means we support your journey through leadership development programs, professional networking opportunities, and diverse career paths. USAA's commitment to innovation and leadership in the financial services industry makes it the ideal place to advance your career. We empower our employees to lead projects and initiatives that transform our services and operations. Internship Programs Kickstart your career with a USAA internship. Our internships provide invaluable workplace experience and a chance to see what a career at USAA really looks like. Interns at USAA gain hands-on experience, working alongside seasoned professionals on real projects that affect our members' lives. Benefits and Culture USAA recognizes that job satisfaction extends beyond the office. That's why we offer competitive benefits packages that support the health, well-being, and financial security of our employees and their families. Benefits include comprehensive health care, retirement plans, and generous paid time off. Moreover, our inclusive culture is one of our greatest strengths. We are committed to diversity training and creating an environment where all employees can thrive. USAA's culture is built on a foundation of respect, integrity, and responsibility. Join Our Team Ready to take the next step in your career? Explore the employment opportunities at USAA today. We are hiring creative, curious, and motivated individuals who are ready to make a difference. Check out our open positions, tailor your resume, and prepare for an interview where you can showcase your unique skills. Stay Connected Keep up to date with the latest career tips, insider perspectives, and industry-leading insights—all from the people who work at USAA. Subscribe to our careers blog and personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the rewarding career opportunities awaiting you at USAA. Join a company that values leadership, innovation, and commitment to service. Start your journey with USAA today, where your future is waiting to be written.
Learn more about USAA
Size
35,700 employees
Industry
Founded
1989

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