Under the direction of Operations, the Executive Director is responsible for the day-to-day operations of the assigned location. This position provides Cause-Driven leadership in staff supervision, volunteer management, fiscal management, financial development, membership and program administration, facility & equipment stewardship, community relations and personal-professional development.
Qualifications
Strong business operations background with a proven track record for producing growth, annual giving and strong financial management Bachelor's Degree is preferred in Human Services, Business Management, or equivalent Five or more years of successful management experience, preferably in a YMCA or other nonprofit agency in the health & wellness, business or related field Supervision of full and part-time employees and accountability for annual budget exceeding $1 million Ability to lead assigned operations including staff development and supervision, development and monitoring of budgets, membership and program development, financial development, marketing and public relations, board and volunteer development Ability to establish and maintain collaborations with community organizations YMCA Multi-Team Leader certification preferred WORKING CONDITIONS: - This role requires daily onsite work and occasional after-hours response; therefore, candidates must be able to reliably commute to the assigned location and reside within approximately 30 miles or 45 minutes of the worksite by their start date to meet operational needs.
- Requires a person of maturity and good judgment who can operate with a minimum of guidance from the Vice President of Operations
- Requires ability to exercise appropriate independent judgment, to assess facts and issues, and make non-routine decisions regarding day-to-day operational problems and issues
- Requires effective team-building and team-leadership skills
- Must maintain cooperative, functional relationships with senior leadership team, peers, and subordinates
- Must maintain positive, energetic attitude toward YMCA work, goals, and values
- Must have ability to respond to emergencies 24 hours a day, and to travel as needed for operational management, including on-site presence in managing major operational problems
- Must have superior oral and written communication skills and the ability to respond to a wide variety of constituencies, including staff, volunteers, members, program participants, vendors, community leaders, etc.
- Performs the duties of direct reports as needed
ENVIRONMENTAL FACTORS, PHYSICAL REQUIREMENTS: Physically able to complete required job functions, including use of hands, arms, fingers, able to talk and hear, use a computer, sit and stand, regularly move/lift to 50 pounds, enter all YMCA environments (office spaces, indoor and outdoor maintenance/mechanical areas, fitness areas, pool and pool space, camping areas, unimproved outdoor locations and other program areas) Continuous operations requiring attention to detail and multitasking Physically able to complete required certifications Essential Functions
Division of Duties - 60% - Supervision of day-to-day operations of the assigned YMCA, including membership engagement and retention, aquatic and sports programming, youth and family programs, and teen programming
- 20% - Leadership of Annual Giving Campaign
- 20% - Board and staff development
Priorities - Supervision of all the day-to-day operations of the assigned location
- Develop, manage, and achieve the budget expectations with an emphasis on Membership growth, Child Care, Program Development, Personal Training Revenue, Sports and Aquatic programming, Community Relations and Fundraising
- Responsible for raising funds, based on need & expectation
- Board and staff development
- Relationship development with community partnerships
Budget and Financial Performance - Develops, manages, and monitors center operating budgets to meet or exceed targets. Initiates and manages adjustments to the budget to ensure a balanced operation and submits reports on current operations
Program Development and Membership Engagement - Implements Association membership strategies that support recruitment of new members and retention of existing members. Creates a member-focused culture and models relationship-building skills in all interactions. Uses YMCA "listen first" skills to understand and respond to the needs, wants and interests of members. Fosters a climate of innovation and resolves problems to ensure member satisfaction
- Develops long-range plans for the expansion of programs and services, in harmony with overall YMCA objectives. Monitors the achievements of these objectives and exercises appropriate action to ensure the achievements of the objectives are of the highest quality programs and services
- Represents and promotes the YMCA in the local community by developing positive working and collaborative relationships with other organizations, businesses, and governmental entities
- Ensures safety, cleanliness and function of all related facilities and equipment
Team Performance Toward Organizational Goals - Development and supervision of the Family Center operations
- Recruits, hires, trains, develops, and leads employees and volunteers. Reviews and evaluates staff performance. Develop strategies to motivate staff and achieve goals. Responsible for supervision of exempt and non-exempt employees
- Ensures all program operations are consistent with association procedures, including emergency, insurance, accident, purchasing, personnel, accounting and other administrative systems
Fundraising - Provides leadership and is accountable for achieving annual support (Annual Giving) campaign
Professional Development - Provides leadership to the Board of Managers and related committees
- Incorporates character development within the activities of the YMCA
- Assists in all areas as assigned by supervisor
Cause-Driven Leadership Competencies
- Communication & Influence
- Fiscal Management
- Engaging Community
Senior Program Director
Ken Shannon Northwest YMCA
Branch Executive Director
Williams Family Branch YMCA
VP of Business Development
YMCA of Greater Pittsburgh
