Work Schedule

This is a fulltime, exempt (salaried) position assigned to a First Shift schedule, with standard business hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. in your time zone. Business needs may occasionally require flexibility in work hours, including earlier, later, or additional hours, with reasonable notice provided when possible.

Applicants who live within 35 miles of either the Burlington, NC or Durham, NC location will follow a hybrid schedule. This schedule includes a minimum of three in-office days per week at an assigned location, either Burlington or Durham, supporting both collaboration and flexibility.

RESPONSIBILITIES

ENTERPRISE TECHNOLOGY STRATEGY & STRATEGIC PLANNING

• Lead the enterprise technology strategy and strategic planning process, translating the CITOs vision and enterprise business priorities into a cohesive, multi-year technology strategy, strategic roadmap, and investment agenda.
• Establish the annual strategic framework and priorities for Technology, aligning strategic objectives, investment allocation, organizational capacity, and measurable business outcomes.
• Lead strategy development and alignment across Technology leadership, ensuring business strategy, technology priorities, architecture direction, product and platform roadmaps, and investment decisions operate as an integrated system.
• Connect strategy to execution by establishing clear accountability between strategic objectives, funded investments and value streams, executive ownership, and measurable outcomes.
• Advise senior Technology and business leadership on strategic priorities, investment alternatives, enterprise trade-offs, emerging capabilities, and opportunities to accelerate business and technology transformation.

ENTERPRISE PORTFOLIO MANAGEMENT & GOVERNANCE

• Establish and lead the Enterprise Portfolio Office (EPO), providing enterprise-wide governance and transparency across technology investments, products, platforms, strategic initiatives, capacity, dependencies, risks, and outcomes.
• Own the enterprise portfolio planning lifecycle, including demand management, prioritization, investment planning, capacity allocation, portfolio optimization, and periodic re-planning.
• Define and evolve portfolio governance for a product- and platform-based operating model, establishing outcome-based decision frameworks and investment guardrails that enable speed while maintaining appropriate enterprise oversight.
• Lead executive portfolio and value reviews, providing senior leadership with actionable insight into portfolio performance, investment alignment, capacity, risks, dependencies, and opportunities to reallocate resources based on changing priorities and realized value.
• Orchestrate portfolio decision-making for senior Technology and enterprise governance forums, ensuring major investment decisions and trade-offs are supported by clear business, financial, technology, and value considerations.

VALUE MANAGEMENT & BENEFITS REALIZATION

• Establish and lead the Value Management Office (VMO) framework, methodology, and governance, shifting organizational focus from activity and delivery outputs toward measurable business outcomes and realized value.
• Define the enterprise benefits-realization framework, establishing expected value for significant technology investments and measuring outcomes throughout and beyond the investment lifecycle.
• Lead value engineering across the technology portfolio, challenging investment assumptions, scope, sequencing, and solution alternatives to improve return on investment, accelerate time-to-value, and maximize enterprise outcomes.
• Partner with business, product, platform, and value-stream leaders to embed value management into strategic roadmaps, investment decisions, portfolio reviews, and ongoing funding decisions.
• Own the enterprise technology business-case framework, establishing consistent standards for evaluating, comparing, approving, and measuring significant technology investments.

TECHNOLOGY BUSINESS MANAGEMENT & INVESTMENT ANALYTICS

• Establish and lead the enterprise Technology Business Management (TBM) discipline, creating consistent financial and value frameworks that connect technology spending to services, products, platforms, value streams, business capabilities, and outcomes.
• Establish technology economic models, including total cost of ownership, unit economics, cost-to-serve, build-versus-buy analysis, and other financial frameworks used to evaluate significant technology and platform investments.
• Lead investment analytics and scenario modeling to inform portfolio prioritization, resource allocation, capital decisions, and executive trade-offs.
• Partner with Finance and Technology leadership to integrate strategic planning, portfolio planning, financial planning, and investment allocation into a coordinated enterprise management process.
• Drive financial transparency and accountability across the technology portfolio, providing senior leadership with credible visibility into technology investment, consumption, performance, and realized value.

OPERATING MODEL & VALUE STREAM TRANSFORMATION

• Lead the design and continued evolution of the planning, portfolio, investment, and value-management disciplines required to transition from project-based delivery toward a product-, platform-, and value-stream-oriented operating model.
• Establish value-stream planning and investment frameworks that connect business capabilities and outcomes with technology products, platforms, capacity, funding, and accountability.
• Define outcome-based funding and value-management mechanisms that align persistent investment with measurable business outcomes, delivery performance, and efficiency expectations.
• Partner with Technology and business leaders to evolve capacity models, governance, funding mechanisms, decision rights, and management practices required to sustain the target operating model at enterprise scale.
• Identify and remove structural barriers that constrain organizational agility, investment flexibility, speed-to-value, and accountability for business outcomes.

ENTERPRISE ARCHITECTURE & TECHNOLOGY STRATEGY OVERSIGHT

• Provide leadership oversight for Enterprise Architecture and Technology Strategy, ensuring long-term architectural direction is integrated with enterprise technology strategy, portfolio planning, modernization priorities, and investment decisions.
• Establish mechanisms to translate business strategy, technology trends, and emerging capabilities into enterprise capability roadmaps and long-term technology direction.
• Ensure architectural principles, standards, modernization priorities, and technology lifecycle considerations inform strategic planning and significant investment decisions.
• Partner with Technology leaders to simplify the technology landscape, reduce technical debt, modernize strategic capabilities, increase reuse, and improve the long-term sustainability and economics of the technology environment.
• Ensure architecture and investment governance operate as complementary disciplines, balancing near-term business priorities with long-term technology health, scalability, resilience, and strategic flexibility.

ENTERPRISE PORTFOLIO PLATFORMS & INTELLIGENCE

• Own the strategy, governance, investment, and enterprise adoption of portfolio management capabilities and platforms, including Clarity and Mission Control.
• Establish an authoritative enterprise source of portfolio intelligence spanning investments, strategic alignment, roadmaps, capacity, financials, dependencies, risks, decisions, and outcomes.
• Define enterprise portfolio data standards, governance, and accountability necessary to maintain accurate, timely, consistent, and decision-useful information.
• Advance the use of AI, intelligent automation, advanced analytics, and scenario modeling to strengthen portfolio intelligence, reduce administrative effort, identify emerging risks and opportunities, and accelerate executive decision-making.

STRATEGIC BUSINESS PARTNERSHIP & DEMAND MANAGEMENT

• Provide leadership for the Corporate Business Relationship Management capability, strengthening strategic alignment between Technology and enterprise corporate functions.
• Establish consistent executive engagement, demand-management, and strategic planning practices that connect business priorities and capability needs to enterprise technology strategy and portfolio decisions.
• Ensure business demand is appropriately challenged, shaped, prioritized, and evaluated within the context of enterprise strategy, architecture, capacity, investment constraints, and expected value.
• Build trusted relationships with senior business and Technology leaders, ensuring technology priorities and investments remain aligned with evolving business needs and enterprise objectives.

EXECUTIVE LEADERSHIP & ORGANIZATIONAL ACCOUNTABILITY

• Serve as a senior advisor to Technology leadership on enterprise strategy, portfolio, investment, value, operating-model, and technology-economics decisions.
• Lead and develop a high-performing organization spanning strategy, portfolio management, value management, TBM, architecture strategy, portfolio platforms, and business relationship management capabilities.
• Influence decisions across Technology, Finance, business functions, Product, Engineering, Architecture, and other enterprise stakeholders, resolving competing priorities and driving alignment around enterprise outcomes.
• Establish clear organizational objectives, decision rights, performance expectations, and accountability across assigned functions, ensuring capabilities operate as an integrated enterprise management system.
• Represent Technology in senior-level enterprise forums and with external partners as appropriate, communicating strategy, investment priorities, portfolio performance, and technology value with credibility and executive presence.

MINIMUM QUALIFICATIONS

• Bachelors Degree; equivalent combination of education and relevant experience may be considered.
• 12 or more years of progressive experience in technology strategy, portfolio management, value management, technology business management, financial management, enterprise architecture, product/platform management, or related technology leadership disciplines.
• 7 or more years of leadership experience, including responsibility for leading teams, functions, or enterprise-level capabilities within a large, complex organization.

PREFERRED QUALIFICATIONS

• Masters Degree.

ADDITIONAL JOB STANDARDS

• Demonstrated experience developing and translating enterprise or technology strategy into actionable priorities, investment decisions, roadmaps, and measurable business outcomes.
• Significant experience leading enterprise portfolio planning, investment governance, prioritization, capacity planning, or value-realization disciplines across a complex technology portfolio.
• Demonstrated experience applying financial and investment-management principles to technology decisions, including business cases, total cost of ownership, investment analysis, benefits realization, and financial performance.
• Experience influencing senior executives and leading cross-functional decision-making across Technology, Finance, Product, Architecture, and business organizations.
• Demonstrated ability to lead large-scale organizational change, operating-model transformation, or the implementation of new enterprise management disciplines and ways of working.
• Experience operating with significant autonomy in a complex environment, balancing competing business priorities, financial constraints, technology considerations, and enterprise risks.
• Strong executive communication and analytical capabilities, with demonstrated ability to translate complex business, financial, and technology information into clear recommendations for senior leadership.
• Experience leading technology strategy, enterprise portfolio management, Value Management Office (VMO), Enterprise Portfolio Office (EPO), Technology Business Management (TBM), or similar enterprise capabilities within a large, complex organization.
• Demonstrated experience managing or influencing significant technology investment portfolios and advising executives on investment prioritization, capital allocation, resource trade-offs, and value realization.
• Experience designing or implementing product-, platform-, or value-stream-based operating and funding models, including the transition from traditional project-based planning and governance.
• Strong understanding of technology economics, including total cost of ownership, unit economics, cost transparency, investment modeling, benefits realization, and value-based decision-making.
• Experience integrating enterprise architecture, modernization priorities, and technology roadmaps into strategic planning and investment governance.
• Experience with enterprise portfolio management and TBM platforms such as Clarity,