City Of New York

Executive Director, Support Services

City Of New York$125K — $150K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in relevant field or JD, plus 2 years of experience in budget or organizational management with 18 months in a supervisory role.
  • Bachelor's degree in relevant field with 4 years of professional experience, including supervisory duties.
  • Associate degree or 60 credits plus 6 years of experience with 18 months in a managerial role.
  • High school diploma and 8 years of relevant experience including 18 months in a leadership position.
  • Combination of education and experience equivalent to above, with a minimum of high school diploma and 2 years of supervisory experience.

Responsibilities

  • Provide executive leadership and strategic direction for the Offices of Administration, Procurement, and Fiscal Services.
  • Oversee the Division's Personal Services, Other Than Personal Services, and Capital Budgets for responsible fiscal management.
  • Direct procurement activities to ensure compliance with NYC procurement policies.
  • Supervise Accounts Payable operations for timely and accurate processing of vendor invoices.
  • Align fiscal resources and procurement support with operational units like Fleet Operations.
  • Manage OTPS and Capital funding allocation for vehicle-related expenditures.
  • Develop and implement policies and procedures to enhance operational efficiency.

Benefits

  • Generous paid time off and flexible work arrangements.
  • Professional development and training opportunities.
  • Comprehensive health, dental, and vision insurance plans.
  • Retirement savings plan with employer contributions.
  • Supportive work environment promoting collaboration and growth.
Full Job Description
The Executive Director of the Division of Support Services is responsible for the executive management and strategic oversight of the Offices of Administration, Procurement, and Fiscal Services. Reporting directly to the Assistant Commissioner of Support Services, the Executive Director ensures that all administrative, procurement, fiscal, and operational support functions are performed accurately, efficiently, and in compliance with all applicable New York City laws, oversight requirements, and agency policies. The Executive Director provides leadership in the development and implementation of strategic initiatives that enhance operational effectiveness, strengthen internal controls, and improve service delivery across the Division. The position oversees supervisory personnel, establishes clear expectations and accountability, and promotes continuous improvement through effective policy implementation, system development, and process optimization. Working collaboratively with the Office of Vehicle Acquisition and Warranty (VAW), Fleet Operations, Materials Management, and other Support Services units, the Executive Director ensures that operational priorities are supported through effective fiscal planning, procurement, and administrative services. Duties include but are not limited to: -Provide executive leadership and strategic direction for the Offices of Administration, Procurement, and Fiscal Services. -Oversee the Division's Personal Services (PS), Other Than Personal Services (OTPS), and Capital Budgets, ensuring responsible fiscal management and timely execution of expenditures. -Direct all procurement activities, ensuring compliance with New York City Procurement Policy Board (PPB), Mayor's Office of Contract Services (MOCS), and other applicable procurement regulations. -Supervise Accounts Payable operations, ensuring vendor invoices are processed accurately and within Comptroller requirements. -Ensure fiscal resources and procurement support are effectively aligned with Fleet Operations, Vehicle Acquisition and Warranty (VAW), and other operational units. -Manage the allocation of OTPS and Capital funding for vehicle acquisitions, maintenance, repairs, and related operational expenditures. -Develop and implement policies, procedures, and internal controls that promote operational efficiency, accountability, and regulatory compliance. -Lead and mentor supervisory staff while fostering a collaborative, high-performing work environment. -Monitor organizational performance, identify operational improvements, and implement best practices across administrative, fiscal, and procurement functions. -Build and maintain strong working relationships with executive leadership, internal business units, oversight agencies, vendors, and external stakeholders. -Represent the Division in interagency meetings, strategic planning initiatives, and executive-level discussions. ADMINISTRATIVE STAFF ANALYST - 10026 Qualifications 1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management. Eighteen (18) months of this experience must have been in an executive, managerial, administrative, or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above. 2. A baccalaureate degree from an accredited college and four years of satisfactory full-time professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in "1" above. 3. An associate degree or completion of 60 semester credits from an accredited college and six years of satisfactory full-time professional experience as described in "1" above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in "1" above. 4. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and eight years of satisfactory full-time professional experience as described in "1" above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in "1" above. 5. A combination of education and/or experience equivalent to "1", "2", "3", or "4" above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least two years of experience as described in "1" above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in "1" above. Additional Information

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