Executive Director, you'll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day.

Your Role:

As the Executive Director, your role includes providing strategic and operational leadership to ensure exceptional service, financial performance, and a vibrant community culture. You will represent the community externally, foster collaboration internally, and lead by example through clear communication, accountability, and compassionate leadership.

Position Highlights:

• Status: Full Time
• Schedule: Traditional leadership workweek with flexibility required based on business and operational needs that includes Manager on Duty hours as well as on call for emergency situations
• Location: Bellefontaine, OH
• Rate of Pay: $80,000-$90,000 + 20% Annual Performance Target Bonus
• Travel: Limited for a regional meeting or training

Why You'll Love This Community:

Welcome to Campbell Place, offering Assisted Living in a warm, home-like setting where support feels natural and the day moves at a comfortable pace. Share three chef-prepared meals in the dining room, enjoy fresh air in the courtyard, or settle into the library for a quiet chapter and a little time to yourself.

Choose from suite and one-bedroom apartment options with kitchenettes, welcoming natural light, and practical storage. With high-speed WiFi for video calls, inviting lounges for conversation, and life enrichment that brings neighbors together, it is a community that makes it easy to feel connected.

What You'll Do:

Operational Leadership

• Oversee day-to-day operations across all departments to ensure efficiency, compliance, and alignment with budgeted goals
• Ensure compliance with all federal, state, and local regulations, as well as organizational and ownership standards
• Maintain full responsibility for community financials, budgets, and operational performance metrics
• Drive achievement of NOI, occupancy, and resident engagement targets
• Monitor and manage operating costs, labor, and collections in alignment with financial expectations

Customer-Focused Culture

• Champion a resident-centered model of care that prioritizes service, dignity, and engagement
• Foster a supportive environment for residents, families, and team members alike
• Support all program areas-clinical, memory care, dining, and life enrichment-with functional oversight
• Hold regular Town Hall and/or Resident Council meetings, and ensure family communications and care plan reviews are consistent

Team & Talent Development

• Provide visible leadership to department heads and community team members
• Hire, train, develop, and coach staff to achieve high performance and job satisfaction
• Implement policies and procedures that promote compliance, accountability, and professional growth
• Support an inclusive, collaborative, and performance-driven work culture

Business Development & Sales Strategy

• Partner with the sales team to drive occupancy and maximize top-line revenue
• Contribute to pricing strategy and evaluate local market trends to maintain competitive positioning
• Cultivate and maintain relationships within the community to support lead generation and referrals
• Lead external business development strategy with clear accountabilities and measurable outcomes

Assisted Living / Memory Care (as applicable)

• Ensure compliance with state AL/MC regulations, policies, and resident documentation
• Lead monthly "at-risk" meetings and family engagement efforts
• Oversee specialized programming (e.g., SHINE4 Memory Care) to ensure effectiveness
• Ensure wellness and care plans are properly implemented and tracked

Qualifications:

• Bachelor's degree in Business Administration, Healthcare Administration, Hospitality, or related field preferred
• Minimum 3 years of management experience, with at least 2 years as an Executive Director in senior living required
• State-specific Administrator License/Certification as required by state (RCAC & CBRF's in the state of Wisconsin)
• Proven success in census growth, operational leadership, and financial management
• Strong team leadership skills with experience in hiring, performance management, and coaching
• Excellent communication, problem-solving, and decision-making skills
• Experience with Medicaid (a plus, depending on state)
• Participation in rotating on-call schedule and Manager on Duty (MOD) coverage required

Benefits You'll Enjoy

For eligible employees, we offer a comprehensive benefits package that includes competitive pay, medical, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and career growth opportunities, wellness-related benefits, and additional support through our Employee Assistance Program (EAP).