Executive Director

Provincial Senior Living

$90K — $120K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Hospitality, Health-related field, or similar.
  • At least 3 years of managerial experience in senior living, healthcare, or hospitality.
  • Experience in hiring, coaching, performance management, and operations supervision.
  • Sales experience is preferred, adding to the business acumen.
  • Proven success in managing operating expenses effectively.

Responsibilities

  • Oversee community operations and management according to Board and regulatory standards.
  • Communicate and model a customer-focused vision centered around resident care.
  • Build relationships within the local area to drive business and optimize revenue.
  • Develop and implement a business strategy for external development with clear accountability.
  • Ensure compliance with state regulations, policies, and maintain resident files.
  • Prepare and adhere to community budget while maximizing occupancy and revenue.
  • Conduct monthly financial reviews, addressing any deficiencies promptly.

Benefits

  • Opportunity to have a direct impact on residents' lives.
  • Work with a team dedicated to providing high-quality care and services.
  • Engage in a dynamic role with responsibilities across multiple departments.
  • Gain experience in community management within a reputable organization.
Full Job Description
Our community is looking for an Executive Director to join our team. Responsibilities: - Responsible for the operation and management of the community in accordance with the standards and guidelines of the Owners/Board of Directors, Discovery Management Group, and federal/state/local laws and regulations. - Communicates and models a clear, customer focused vision, based upon a resident centered model of care. - Demonstrates the ability to identify and build relationships within the local area that drives businesses into the community, as well as effectively price the product, thereby maximizing top-line revenue growth and achieves appropriate market position. - Ensures the community has an effective external business development strategy in place, with clear accountabilities assigned, is able to articulate results and adjust plan accordingly to maximize referral leads and move-ins. - Develops a thorough working knowledge of state regulations, policies and procedures dictated for residents; ensures compliance. - Ensures all resident administrative files are well maintained, current and in compliance with state regulations. - Meets the financial targets with the goal to maximize capital partners' return. - Functional knowledge of all operating programs including memory care, clinical, dining and social programs. - Prepares, adheres to the community budget. - Ensures budgeted revenue is achieved or exceeded by maximizing occupancy and room rate. - Reviews monthly financial statements, implements plans of action for deficiencies. - Manages key, non-labor operating costs in line with budgeted levels. - Processes and submits monthly expenses and budget data timely per policies and internal business controls. - Meets NOI and occupancy expectations. - Oversees all departments, maintaining full responsibility for efficient operations and compliance with the financial goals established in the approved Operating Budget. Qualifications: - Bachelor's degree, preferably in Business Administration, Hospitality, Hospital Administration, or Health related field. - Minimum of three years of managerial experience preferably in the senior living, health care or hospitality industries. - Previous management experience including hiring, coaching, performance management, daily operations supervision and discipline. - Previous sales experience preferred. - Demonstration of success in managing operating expenses. - Provides leadership by exhibiting confidence in self and others; inspires and motivates others to perform well. If having a direct impact on the lives of others is appealing to you, apply today and join our team! No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you. JOB CODE: 1008681

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